Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Hobbies and Interests
Disclaimer
Personal Information
Professional References
Timeline
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K.R Bhavana

Hyderabad

Summary

Accomplished professional with expertise in Git workflows and CI/CD integration, honed at Accenture. Proven track record in enhancing code quality and team collaboration. Adept at systematic problem-solving and effective communication, driving project success. Recognized for maintaining high standards and delivering results, ensuring only top-quality code is deployed.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Professional Instructor

Whitehatjr (Byjus)
09.2020 - 11.2023
  • Conduct in-person or online sessions using clear and effective teaching methods.
  • Demonstrate Git commands and workflows (e.g., clone, commit, push, pull, merge, branching).
  • Lead practical exercises, troubleshooting issues students face in real time.
  • Use quizzes, coding exercises, or real-world scenarios to evaluate learning progress.
  • Advise on integrating Git into CI/CD pipelines or software development life cycles (SDLC).

Quality Analyst

Accenture
04.2017 - 11.2019
  • Key role in maintaining code quality, security, and consistency throughout the software development lifecycle.
  • Integrate automated test suites (unit, integration, UI, regression) into Jenkins pipelines.
  • Ensure Jenkins jobs are correctly triggering tests on events like code commits or pull requests.
  • Collaborate with developers to resolve pipeline or testing issues.
  • Version Control Participation in 'Clone and Pull Repositories', 'Branch Management', 'Commit Changes' and 'Merge and Pull Requests'.
  • Track code changes via Git logs to adjust test strategies based on code impact.
  • Ensure only high-quality, well-tested code gets merged into main branches.
  • Work with developers, and testers to ensure code readiness for deployment.
  • Review pull requests (PRs) for Code readability and maintainability, Proper use of branching and commit messages.
  • Perform CI/CD Pipeline checks by confirming all GitHub Actions or other CI/CD pipeline jobs (build, test, lint, security scan) pass successfully.
  • Provide constructive feedback to developers by helping junior developers improve their code quality and Git practices.

Quality Reviewer

Concentrix Pvt. Ltd
09.2012 - 04.2017
  • Worked on ‘gCases’ platform to provide support to the prominent and High value Google CSRs. To check Advertising content of Google Ad Words in terms of quality, clarity and Accuracy of the content in a methodical efficient and meticulous manner.
  • Attend weekly meetings with client to discuss process improvements and challenges faced while trying to deliver expedited ad approvals.
  • Managing complex interactions with Concentrix QA team and Google POC with regards to AdWords policies and ad reviewing.
  • Conducting quizzes, presso, huddles to keep everyone on same page and increase product knowledge.
  • Give clarity on doubts and in case of grey area ads when policy team’s guidance needed, get it clarified from the Google POC.
  • Give support to QA Manager to maintain various reports and data related to process, handling team of 180 agents.
  • Being a lead of Sweeps team(out of 5 agents), takes care of Sweeps Quality and also helps team to disapprove ads not complying with Google’s policies.
  • Providing 24/7 support to sweeps team and takes care of Sweeps TRT.
  • Weekly based reports on sweeps TRT and Sweeps quality will be sent to client after a deep analysis. Apart from sweeps TRT and quality, weekly based reports will be shared to client on all adwords formats.
  • In addition, to this takes care of Barnowl Quality(for 5 agents) and also training new agents on barnowl policies, conducting refreshers, quizzes and works on barnowl quality dump shared by client.

Education

Bachelor of Technology -

Jawaharlal Nehru University
01.2011

Skills

  • Initiative and self-motivation
  • Team collaboration
  • Adherence to procedures
  • Systematic problem-solving
  • Effective communication
  • Interpersonal relations
  • Methodical execution
  • Accuracy in tasks
  • Positive mindset
  • Adaptability

Certification

  • Trained on Google adwords, gCases & PPC.
  • Trained on Mainframes, DevOps modules – Ansible and Docker.
  • Java programming, MS-Office tools.
  • Platform training skills.
  • Game Developer.
  • Curriculum training skills.
  • Exposure to Git, Jenkins, and basic DevOps workflows.

Accomplishments

  • In a span of 1 year, I was promoted from associate to Senior associate with a band change.
  • Within 2 years was promoted to be the process trainer and later on selected for the role of a Quality analyst through an IJP.
  • Won RnR award from client.
  • Identified as being proficient in translating technical/account issues in an understandable manner to the client.
  • Identified as a quick learner also being able to quickly adapt to the requirement of the process.

Languages

  • English
  • Hindi
  • Telugu

Hobbies and Interests

  • Photography
  • Dancing
  • Travelling

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Personal Information

  • Date of Birth: 02/21/90
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Professional References

Available on request

Timeline

Professional Instructor

Whitehatjr (Byjus)
09.2020 - 11.2023

Quality Analyst

Accenture
04.2017 - 11.2019

Quality Reviewer

Concentrix Pvt. Ltd
09.2012 - 04.2017

Bachelor of Technology -

Jawaharlal Nehru University
K.R Bhavana