KR NISCHAL
Noida
Summary
Dynamic Project Manager with 11+ years of experience in driving Agile delivery, program management, and cloud transformation across global enterprises. Proven ability to lead multiple Scrum teams, manage end-to-end SDLC, and ensure strong stakeholder alignment, risk mitigation, and governance. Expert in Agile frameworks (Scrum, SAFe) with a focus on continuous improvement and high-performance delivery. Proficient in Azure DevOps, Jira, Apptio Target Process, ServiceNow, Confluence, MS Project, with strong data-driven decision-making using Power BI and Excel dashboards. Recognized for optimizing processes, enhancing team productivity, and delivering measurable business value in fast-paced, cross-functional environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Unit Manager
MetLife
02.2023 - Current
- Lead, mentor, and support 7 Scrum teams in parallel, ensuring alignment and high delivery performance
- Facilitate Agile ceremonies (planning, review, retrospectives, stand-ups) and drive continuous process improvement for 9 PIs
- Serve as the main point of coordination between development teams, business stakeholders, and product leadership
- Work closely with Customer Business Stakeholders, Product Owners and act as a Proxy PO when required—providing direction, refining backlogs, and supporting product vision.
- Streamlined operations and prioritized tasks, allowing development team to increase progress by 25%
- Utilize tools and frameworks like Azure DevOps, Apptio Target Process and SDLC best practices to streamline workflows and support governance
Senior Consultant
Ernst N Young (EY)
12.2021 - 02.2023
- Delivered strategic consulting projects for public sector clients across cloud migration, governance, and resource management
- Developed and integrated APIs and technical components for DIKSHA EdTech platform, managing end-to-end SDLC in Agile/Scrum environments
- Designed and implemented cloud-native and hybrid architectures on AWS, Azure, and GCP, including migration, automation, performance optimization, and security compliance
- Collaborated with cross-functional teams (QA, DevOps, business) to translate requirements into scalable solutions and ensure high availability and performance
- Led PPM/EPMO transformation initiatives by defining frameworks, processes, and governance models, and delivering end-to-end solutions with platform partners
Project Manager
Unify Cloud LLC
06.2021 - 11.2021
- Acted as single SPOC, leading Azure & O365 cloud adoption with focus on cost optimization, security, and compliance
- Managed end-to-end project delivery, ensuring timely, high-quality execution aligned with business goals
- Collaborated with leadership, Engineering, and DevOps to define scope, timelines, and deliverables
- Improved infrastructure performance & efficiency (15–20%) and optimized vendor strategy, achieving 8–12% cost savings
Associate Project Manager
Aapna Infotech
05.2020 - 05.2021
- Managed end-to-end project administration and monitoring in Agile environments, ensuring effective coordination across internal teams and clients
- Developed and tracked project metrics and reporting dashboards to enhance visibility into performance, risks, and delivery timelines
- Coordinated cross-functional teams to ensure timely delivery, proactive risk management, and alignment with project objectives
- Led weekly and monthly stakeholder communications, providing updates, gathering feedback, and driving continuous improvement
- Prepared and presented progress and performance reports to senior leadership, enabling data-driven decision-making
- Established and maintained standardized project documentation, ensuring accuracy, compliance, and adherence to organizational best practices
Senior Executive
HCLTech
05.2015 - 04.2020
- Led 24×7 Integrated Command Centre operations for 50+ resources, ensuring seamless incident management, SLA adherence, and rapid escalation handling
- Drove revenue growth by identifying market opportunities, establishing strategic partnerships, and aligning project execution with organizational objectives
- Managed end-to-end project governance including RAS utilization, attrition analysis, compliance tracking, risk logs, and performance dashboards
- Ensured audit readiness by overseeing mandatory e-learning completion, conducting internal/external financial audits, and performing root-cause and historical case reviews
- Improved customer satisfaction (CSAT) by enhancing first-call resolution quality, optimizing incident workflows, and proactively resolving service gaps
- Coordinated cross-functional communication through structured reporting, publishing daily/weekly/monthly minutes, and providing clear updates to all stakeholders
- Oversaw project documentation, real-time task tracking, and execution of deliverables across teams to support consistent service delivery and operational excellence
Education
B. Tech - IT
Uttar Pradesh Technical University (UPTU)
Greater Noida06-2014
Skills
- Project & Program Management
- PMO Governance & Operations
- Risk Management & Mitigation
- Stakeholder Management
- Process Optimization
- Strategic Planning & Operations
- Agile / Scrum / SAFe
- Data Analytics & Visualization
- Dashboarding – Azure, Excel, Target Process
Certification
- SAFe Agilist 6.0
- SAFe Scrum Master 6.0
- AWS Fundamentals
- Leadership & Team Development
- MS Excel - Data Analytics & Visualization
- Microsoft Power BI
Accomplishments
- Supported in published Whitepaper - India smart datacenters & cloud infrastructure summit 2022 (https://www.assocham.org/uploads/files/ASSOCHAM%20White%20Paper%20on%20Smart%20DC%20and%20Cloud%20report%20redesigned%20final_2907.pdf)
- Prepared the Procurement proposal - Cloud - MietY Empaneled Options and Procurement (https://docs.google.com/presentation/d/14Arf7UMSaueghQx_dzVT58vA9niKC5Nf/edit?usp=drive_web&ouid=101541268582157807877&rtpof=true)
- Awarded with O-Infinity award for Best Team Enabler and helping in retaining back Merck Project
Project Handled
- Gulf Sales & Services (GSSP): Led Agile execution by managing ceremonies and Azure DevOps workflows, removing impediments, fostering team collaboration through coaching, and ensuring transparent stakeholder communication to streamline processes and enhance overall project efficiency.
- FedEx: Managed inventory, tracking, and resource planning within cargo domain while leading Agile delivery, optimizing logistics workflows, and ensuring efficient, transparent stakeholder collaboration.
- National Grid- Saudi Electric Company (NG-SEC): Designed and implemented private cloud infrastructure for IBM APM and Maximo integration, including network leaf switches and ICT integration with security solutions. I created detailed rack elevation, high-level, and low-level design documents. I deployed virtual and physical compute and storage in data centers, managed testing and training, and ensured successful project closure.
- NCERT CSP Empanelment & Cloud Migration: As the client-facing manager, I managed the DIKSHA cloud migration, leading client engagement, strategic planning, and partner collaboration. I resolved technical dependencies, ensured compliance, and handled resource management, delivering a cost-effective and secure solution.
- Shakti Foundation Website Creation: Managed web development projects by clarifying SOWs, aligning cross-functional teams, and establishing trackable timelines. Prioritizing timely delivery for Time N Material (TnM) projects, I oversaw detailed design based on use cases and business rules and thorough QA activities including peer reviews and code coverage.
- VOLVO Transformation: Drove project success by thoroughly analyzing requirements and identifying gaps in existing systems. I optimized costs, significantly exceeding profit targets, and managed full fiscal year budgeting for both FTE and non-FTE expenses. I efficiently transitioned projects from setup to steady state through strategic resource alignment and asset allocation.
Timeline
Unit Manager
MetLife
02.2023 - Current
Senior Consultant
Ernst N Young (EY)
12.2021 - 02.2023
Project Manager
Unify Cloud LLC
06.2021 - 11.2021
Associate Project Manager
Aapna Infotech
05.2020 - 05.2021
Senior Executive
HCLTech
05.2015 - 04.2020
B. Tech - IT
Uttar Pradesh Technical University (UPTU)