Senior Software Engineer with expertise in leading cross-functional teams. Proven ability to build relationships and make data-driven decisions. Achievements include enhancing fraud detection accuracy and reducing false positives, resulting in increased customer trust and operational resilience.
Overview
9
9
years of professional experience
Work History
Senior Software Engineer
MasterCard
Pune
02.2018 - Current
Leading a cross-functional team of 15, fostering daily collaboration, and ensuring alignment with project goals and delivery timelines.
Mentored newly onboarded employees, guiding them through onboarding tasks, and accelerating their integration into the team.
Maintained service level (SL) compliance consistently under 2 days, contributing to improved customer satisfaction, and operational efficiency.
Collaborated with cross-functional teams to enhance user experience.
Developed and maintained APIs for secure transaction handling.
Coordinated project timelines to align with business goals and deliverables.
Designed scalable software solutions for payment processing systems.
Systems Analyst
Logisoft Technologies INC
South Plainfield
05.2016 - 02.2018
Analyzed system requirements to optimize software solutions for clients.
Conducted research on emerging technologies and provided recommendations for upgrading existing systems.
Performed data analysis to identify trends and recommend solutions.
Maintained a secure environment by implementing security policies and procedures according to industry standards.
Monitored system performance metrics to detect anomalies or potential issues before they arise.
Created automated scripts to streamline routine tasks and reduce manual labor hours spent on processes.
Troubleshot program and system malfunctions to restore normal functioning.
Education
Master’s degree - information systems technologies
Wilmington University
Delaware
Bachelor’s Degree -
JNTU University
AP, India
Skills
SQL
IBM ODM
UNIX
Data Analysis
Project Management
Development methodologies
Secure transaction handling
Timeline
Senior Software Engineer
MasterCard
02.2018 - Current
Systems Analyst
Logisoft Technologies INC
05.2016 - 02.2018
Master’s degree - information systems technologies
Key Account & Marketing Manager at Kuvos Tech (A DYNAMIK LABS GROUP OF COMPANY)Key Account & Marketing Manager at Kuvos Tech (A DYNAMIK LABS GROUP OF COMPANY)