Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Kranthi Kumar Bhavanam

Kranthi Kumar Bhavanam

Sr IT Architect
Hyderabad

Summary

Instrumental SR. IT Architect bringing 13+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines. Experience in Audio/ Video Conferences, Project Management, and Infrastructure Management .


Overview

14
14
years of professional experience
3
3
Languages
40
40
years of post-secondary education

Work History

Sr. IT Architect

Honeywell Technology Solutions
01.2023 - 12.2023
  • As AV Operations regional lead, led a team of 5 People to manage the entire life cycle of a video Conferencing Project from initiation to completion
  • Enhanced IT infrastructure by designing and implementing scalable solutions for clients.
  • Increased operational efficiency by automating routine tasks through innovative technology implementations.
  • Bridged gaps between architects, clients, and builders through effective collaboration, resulting in successful project outcomes.
  • Collaborated with clients to develop customized architectural solutions, meeting their unique needs and preferences.
  • Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.
  • Attended team meetings to resolve technical and project issues and review project schedules.
  • Ability to influence peers and senior leadership (IT and Business) and a strong ability to lead users through change
  • Communicated with vendors and contractors to incorporate input into project designs.
  • Enabled seamless integration of new technologies into existing systems through careful planning and execution of architectural changes.
  • Experience in leading simultaneous complex projects from inception to successful completion from a technical perspective
  • · Expertise in CXC, Digital Signage, Video Conference Infrastructure Design, Solution, Server Installation/ Configuration, and Technical Support

Sr IT Analyst

Honeywell Technology Solutions
06.2020 - 12.2022
  • Managed large-scale technology projects from initiation to completion, ensuring on-time delivery within budget constraints.
  • Led efforts toward migrating legacy applications onto more modern platforms that resulted in improved functionality for endusers.
  • Ensured seamless integration of new systems into existing infrastructure, minimizing disruptions for end users.
  • Optimized network performance, upgrading hardware and software components as needed.
  • Collaborated with cross-functional teams to develop customized IT solutions for unique business challenges.
  • Reduced downtime for critical systems through proactive maintenance and monitoring.
  • Implemented Interop’s services like Pexip, Real Connect, and Poly Clarity
  • Leading AV infrastructure/Product suites/Integrations (Poly, Pexip, MS Teams, Zoom) for both On-premises and Cloud Platforms
  • Providing support in migrating & implementing Cloud-based video conferencing infrastructure
  • Provide support to the Media Services operational teams and other relevant teams like Infra, Engineering, and projects
  • Proven incident/problem/change management experience, working with ITIL framework for corporate organization

Polycom Consultant

Lead IT India Pvt. Ltd.
03.2016 - 05.2020
  • Assisted in designing and infrastructure for video conference rooms and provided video conference solutions based on the requirement
  • Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation.
  • Mentored junior consultants, fostering professional growth and building strong team dynamics.
  • Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Applied new solutions like Logitech Tap with MS Teams, Quick Launch with Desktops for Multiplatform technologies
  • Acted as a part of the Digital Signage Team and provided support in uploading and scheduling new content
  • Monitored end devices and servers using Microsoft Portal, Screen Connect, and Polycom RPRM
  • Provided training to end users and the local IT Team on the latest technology implementation
  • Supervised Live Streaming Events and provided solutions to event services requirements

Analyst/ VNOC Engineer

Deloitte Support Service Ltd.
04.2014 - 02.2016
  • Managed video conferences, and meetings connected on Polycom RMX bridges
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provided professional services and support in a dynamic work environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Strengthened communication skills through regular interactions with others.

Desktop Support Engineer

K Computers
05.2010 - 02.2014
  • Installations of Windows Operating Systems (Windows 7 & Win XP) and a wide variety of software (Microsoft) applications on desktops and laptops
  • Provided comprehensive technical support for users, addressing various issues related to computer systems, peripherals, and applications.
  • Supported remote employees by setting up secure VPN access points that enabled them to work efficiently from offsite locations.
  • Facilitated end-user training sessions on new software applications, increasing user adoption rates and improving overall productivity.
  • Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
  • Deployed and maintained desktop systems to ensure optimal functionality and minimize downtime.
  • Streamlined IT support processes for quicker response times and improved user satisfaction.
  • Coordinated with vendors on warranty claims for faulty equipment, reducing costs associated with repairs or replacements.
  • Implemented proactive maintenance plans for desktop systems to prevent potential problems and extend equipment life.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
  • Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
  • Walked individuals through basic troubleshooting tasks.

Education

B.Tech. in EEE -

Bharat Institute of Engineering & Technology

12th - undefined

Priyadarshini Junior College

10th - undefined

Kothakota Pupil School

Skills

undefined

Additional Information

Recognized with the “3 Silver & 2 Bronze awards” for providing Best Video Conferencing Solution for Global Command Center and best Project management and Conference room executions.

Leading AV infrastructure/Product suites/Integrations (Poly, Pexip, MS Teams, Zoom) for both On-premises and Cloud Platforms

Actively seek out and track operational service improvements and work with relevant teams

Being Architect and Project Manager for Pexip Interop’s Solution, Owned Project from End to End starting from Designing, Documenting, Security review, Implementation, and Training. This also included 50+ Countries and more than 500 devices (Poly Trios, Poly Group Series, Cisco Tandberg's, Cx8000) and saved almost $100000 for the organization. The Solution allowed old legacy devices compatible with Teams, Zoom, and other new VC technology platforms

· Project Manager for Microsoft Teams Rooms: Successfully designed solutions and deployed more than 250 + rooms across EMEA and APAC countries.

· Operations Manager: Led a team of 4 for EMEA/APAC webinars with a customer satisfaction rate of 97.8% which included Executive level Webinars and Town Halls.

· Designed and executed house Monitoring system for legacy devices like Poly Trio’s and Group Series, which increased the availability of the device to 98 % and reduced the manual monitoring efforts by 30%.

· Designed and executed workflow design for Service now tickets creation for the operational issue, which saved manual work hours daily by 2 hrs.

· Acted as Operation Manager for DCN migration. Coordinated with different stakeholder teams to make smooth and successful migration.

· Successfully increased the Success and Customer satisfaction rate from 82% to 95% by leading India Events Team


Timeline

Sr. IT Architect

Honeywell Technology Solutions
01.2023 - 12.2023

Sr IT Analyst

Honeywell Technology Solutions
06.2020 - 12.2022

Polycom Consultant

Lead IT India Pvt. Ltd.
03.2016 - 05.2020

Analyst/ VNOC Engineer

Deloitte Support Service Ltd.
04.2014 - 02.2016

Desktop Support Engineer

K Computers
05.2010 - 02.2014

B.Tech. in EEE -

Bharat Institute of Engineering & Technology

12th - undefined

Priyadarshini Junior College

10th - undefined

Kothakota Pupil School

Similar Profiles

CREATE PROFILE
Kranthi Kumar BhavanamSr IT Architect