Kranti Joshi
Pune
Summary
Highly accomplished and result oriented Accounts Receivable professional with a proven track record at WNS Global Services and 14 years of progressive experience in the AR field, adept in team management and process improvement. Successfully streamlined accounts receivable processes, enhancing efficiency and reducing DSO. Skilled in client communication and data analysis, driving significant results across multiple regions while fostering high-performance teams. Seeking to leverage deep industry knowledge and leadership skills to drive efficiency and profitability for a dynamic organization.
Overview
14
14
years of professional experience
Work History
Assistant Manager, Operations
WNS Global Services (Client - Sony)
Pune
07.2021 - Current
- Managing a team of around 15 to 20 team members after the decoupling of the accounts receivable process for Germany region from Romania to India.
- Streamlined the process to achieve the monthly target and reduce the DSO. Coordinating with the client for process improvement, leading to better results.
- As a result, in addition to the Germany region portfolio, I was given an opportunity to handle the Amazon account for the client for eight regions, and also the accounts for the remaining DACH regions.
Team Lead, Operations
Sutherland Global Services
Pune
02.2015 - 06.2021
- Led a team of 8 team members and provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Monitored team performance against targets, taking corrective action where necessary.
Analyst
Avaya India Pvt. Ltd.
Pune
07.2011 - 02.2015
- Handling Accounts receivable portfolio for Germany region
- Monthly AR portfolio managed approximately $2 million.Handling the critical and top $ customer accounts for the Pune portfolio.
- Communicating with Avaya customers and stakeholders in the Finance and Sales organization on a daily basis with a high level of German language proficiency.
Education
Master of Arts - German Language And Literature
University of Pune
Pune06-2011
B. Com - Cost Accounting
S.P. College
Pune06-2009
C1 - German
Goethe Institute
Pune06-2009
Secondary School Certificate -
Sardar Dastur Girls High School
Pune06-2004
Skills
- Team management
- Process improvement
- Accounts receivable
- Data analysis
- Client communication
- Performance monitoring
- Language proficiency
- Dispute Management
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
German
Advanced (C1)
C1
Tools
- SAP GPW
- MS Excel
- MS Office
Affiliations
- Dance - Bharatanatyam
- Teaching
- Drawing, painting
Timeline
Assistant Manager, Operations
WNS Global Services (Client - Sony)
07.2021 - Current
Team Lead, Operations
Sutherland Global Services
02.2015 - 06.2021
Analyst
Avaya India Pvt. Ltd.
07.2011 - 02.2015
Master of Arts - German Language And Literature
University of Pune
B. Com - Cost Accounting
S.P. College
C1 - German
Goethe Institute
Secondary School Certificate -
Sardar Dastur Girls High School