Krati Mishra
Summary
Dynamic sales and CRM professional with a proven track record in achieving targets and delivering exceptional client engagement. Adept at managing complex customer interactions and driving satisfaction.
Overview
8
8
years of professional experience
Work History
Deputy Manager CRM -
Eldeco
Delhi
01.2024 - Current
- Manage end-to-end customer interactions, from login and booking support, to the issuance of allotment letters.
- Oversee loan documentation, registry formalities, and coordinate with apartment buyers.
- Facilitate invoice generation and payment processing, ensuring accuracy and compliance.
- Recognized for resolving complex queries, and ensuring high customer satisfaction.
- Skilled in handling legal paperwork, and proficient in CRM tools for client engagement.
Deputy Manager Sales -
Eldeco
Gurgaon
01.2023 - 01.2024
- Managed property sales cycles including client acquisition, site visits, and deal closures.
- Designed and delivered presentations tailored to customer requirements.
- Coordinated with developers and finance teams to ensure smooth transactions.
- Consistently achieved sales targets while maintaining strong customer satisfaction.
Relationship Manager -
Proptiger
Gurgaon
01.2021 - 01.2023
- Led sales operations, including client acquisition, presentations, and deal closures.
- Built and nurtured long-term customer relationships, consistently exceeding sales targets.
- Provided strategic sales advice to B2C clients, and collaborated with developers on project marketing.
Portfolio Manager -
Square Yards
Gurgaon
01.2020 - 01.2021
- Managed HNI client portfolios, provided investment advisory, and mentored junior staff.
- Converted leads into sales with personalized solutions, and strong follow-ups.
Senior Business Developer -
Square Yards
Gurgaon
01.2019 - 01.2020
- I built strong developer and client relationships, and delivered impactful presentations.
- Guided clients through the property purchase processes.
- Conducted client meetings and site visits, delivering tailored presentations.
- Drove sales through consistent client engagement.
Business Development Executive -
Square Yards
Gurgaon
01.2018 - 01.2019
- Converted leads into sales by understanding customer requirements.
- Supported marketing campaigns and assisted in business development initiatives.
Education
B.Tech -
ABES College
Ghaziabad01-2018
Intermediate And High School -
Bareilly Vidya Bhavan Public School
Bareily01-2013
Skills
- Sales and business development
- Customer relationship management
- Portfolio management
- Client negotiation
- Legal compliance
- Team leadership
Accomplishments
- Patent Holder, Unlock and Flush Sanitary System, 2018
- Recognised as Top 5 Project of India, Swachhathon 1.0, 2016
- Shortlisted as Top 21 Early Stage Startups of India, National Startup Summit, 2017
- Other innovations: pedestrian path from waste plastic bottles, mini power turbine for mobile charging
Timeline
Deputy Manager CRM -
Eldeco
01.2024 - Current
Deputy Manager Sales -
Eldeco
01.2023 - 01.2024
Relationship Manager -
Proptiger
01.2021 - 01.2023
Portfolio Manager -
Square Yards
01.2020 - 01.2021
Senior Business Developer -
Square Yards
01.2019 - 01.2020
Business Development Executive -
Square Yards
01.2018 - 01.2019
B.Tech -
ABES College
Intermediate And High School -
Bareilly Vidya Bhavan Public School
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