Krati Singhal

• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proven ability to learn quickly and adapt to new situations.
• Reporting Global Contribution Margin and sharing insights with the senior management for the segment.
• Actuals and Forecast Gross Revenue reporting along with Mix Rates and Variance Explanation.
• Reporting EBIT Actuals and Forecast for the segment.
• Competitor Analysis for Pricing Strategy formulation.
• Leading Quad Meeting with MS&s Ford Motor US Team for any pricing updates and developments.

Project Manager – DMS Lite – Product Requirement gathering, Design , Development , Deployment , UAT and final rollout.

• Provided detailed project status updates to stakeholders and executive management.
• Achieved project deadlines by coordinating with our supplier to manage performance.
• Facilitated workshops to collect project requirements and user feedback.
• Reviewed and approved project invoices for smooth working.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Reported regularly to managers on project budget, progress and technical problems.

• Pan India Lead for Processes - CVP , QT Violation & QT Counselling.Supporting Sales and Service Team to monitor dealer performance
• Involved in creating and formulating policies for strengthening internal processes, by identifying Ground-level issues through rigorous analysis of Data. QT Violation , where dealer would forge customer feedback to compensate for their sub-standard service and levy incentives form the company
• Budget Management and Invoice Processing for the department.
• Applied effective time management techniques to meet tight deadlines.
• Managing different vendors who support us in monitoring and implementation of consumer experience, in terms of quality administration, reporting, negotiations and billing.
• Ensuring successful deployment of the New Dealer Management System at the dealerships, by liaising with the vendor launch team, from inception to deployment for North and East.
• Measurement and Monitoring and publishing performance reports to management and field (QT SSI, QT CSI, CVP)
• Improved Customer Viewpoint Survey Metric for India Market by having focused discussions with Zone Managers and Trainings on the metric and by taking strict action, in case of violations.

• Establishing relationships with Banking Partners, ensuring smooth flow of Wholesale Financing Operations between PAN India Ford India Dealership Network and Wholesale Banking Partners
• Leading the team in analyzing and formulating strategies on increasing retail penetration of banking partners in portfolio and vice-versa; coordinating with PAN India Banking officials for the same
• Conceptualizing, creating, and monitoring short-term & long-term plans for stock to avoid stock gap aligned to marketing strategy to maximize growth of products and achieving operational excellence.
• Organizing dealer performance review meetings for stock gap dealers.
• Built and deepened partnerships with banks to strengthen collaborative efforts and promote mutual profitability.
• Achieved retail market share goals by developing and executing dealer event / banking related events oriented marketing promotions.

• Developed strong communication and organizational skills through working on group projects.
• Development and Cascade of PAN India Business plans centrally which was once individually made by Sales Team for their respective dealerships.
• Directing the analysis of the variable dealer margins & dealer performance and organizing step-up review meetings with the senior management.
• Demonstrated creativity and resourcefulness through the development of innovative solutions. Steered efforts in implementation of one-stop platform database called ‘Sales Wiki’ and facilitated data requirement of Sales Team.
• Supporting sales team to track dealer performance review process through Sales Review Process.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging tasks.

• Spoke to Global customers to increase process smoothness and establish relationships.
• Executed budget operations for Ongoing product development for Ford Large Cars Cluster and collaborated with buyers in order to finance the suppliers in the form of Tool Order Approvals
• Executed a global project wherein renaming of the meeting rooms across all Ford entities with senior leadership of Ford Motors at Head Office in Dearborn
• Reviewed uncommitted funds and acted a part of Audit Team to verify incorporation of the finance approval
• MIS development on overrun/under-run with respect to budget for management review.