Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kreeti Kumari Singh

Kreeti Kumari Singh

Store Manager
Ranchi

Summary

High-energy Store Manager bringing extensive experience of 7.5+years in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.


Overview

11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language

Work History

Store Manager

Pantaloons Fashion & Retail Ltd
07.2019 - Current
  • Achieving the store's target
  • Ensuring YOY Growth & Store Profitability
  • Implementation of in-store marketing & Vm communication.
  • Inventory management & Shrinkage control As per sop .
  • Increased customer satisfaction
  • Team management & development and 100% SOP adherence Store Maintenance ( statutory compliance, all reports & data, staff hiring & scheduling, vendor management, registers and documents, Store Hygiene. expense control & monitoring)
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.

Department Manager

Pantaloons Fashion & Retail Ltd.
07.2017 - 07.2019
  • Drive Sales target & achievement of the dept. Ensure department growth YOY Replenishment
  • Vm display standard maintain and implementation from time to time
  • Inventory management & Shrinkage control
  • Team training & development
  • Ensure Dept. Hygiene and cleanliness all the time.
  • KPI analysis.

Management Trainee

Pantaloons Fashion & Retail Ltd.
07.2016 - 07.2017

Worked as an MT under DM- learnt the basic concept of Managing stocks, dept. and people.

Learnt the concept of retail and submitted my projects on time. The mid-year review & presentation was appreciated by the Management & was Transferred to PT-Patna Vasundhara Metro Mall as acting Department Manager.

Intern

Reliance Retail Ltd.
06.2015 - 08.2015

Did 60days Internship on Customer Satisfaction & Promotional Activities of Reliance Trends J.D High Street Store and monitored the Behaviors of customers and the level of customer satisfaction under guidance of Store Manager.

Intern

Pantaloons Fashion & Retail Ltd.
06.2013 - 07.2013

Did 45days Internship on Ways to Improve Employee Satisfaction Level at Pantaloons Store Ranchi under Guidance of HR & SM.

Education

Integrated Maters of Business Administration -

Birla Institute of Technology, Mesra, Ranchi
Jharkhand, India
07.2011 - 08.2016

INTERMEDIATE - Commerce

Kendriya Vidyalaya, No.2, Kalaikunda
West Bengal, India
05.2011

Kendriya Vidyalaya, No.2, Kaliakunda
West Bengal, India
05.2009

Skills

    Customer Service Management

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Certification

Pantaloons Employee Academy for Retail Leadership

Timeline

Trainer Nonpareil

12-2019

Store Manager

Pantaloons Fashion & Retail Ltd
07.2019 - Current

Pantaloons Employee Academy for Retail Leadership

07-2019

Facililation Skill

08-2017

Department Manager

Pantaloons Fashion & Retail Ltd.
07.2017 - 07.2019

Management Trainee

Pantaloons Fashion & Retail Ltd.
07.2016 - 07.2017

Intern

Reliance Retail Ltd.
06.2015 - 08.2015

Intern

Pantaloons Fashion & Retail Ltd.
06.2013 - 07.2013

Integrated Maters of Business Administration -

Birla Institute of Technology, Mesra, Ranchi
07.2011 - 08.2016

INTERMEDIATE - Commerce

Kendriya Vidyalaya, No.2, Kalaikunda

Kendriya Vidyalaya, No.2, Kaliakunda
Kreeti Kumari SinghStore Manager