High-energy Store Manager bringing extensive experience of 7.5+years in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Worked as an MT under DM- learnt the basic concept of Managing stocks, dept. and people.
Learnt the concept of retail and submitted my projects on time. The mid-year review & presentation was appreciated by the Management & was Transferred to PT-Patna Vasundhara Metro Mall as acting Department Manager.
Did 60days Internship on Customer Satisfaction & Promotional Activities of Reliance Trends J.D High Street Store and monitored the Behaviors of customers and the level of customer satisfaction under guidance of Store Manager.
Did 45days Internship on Ways to Improve Employee Satisfaction Level at Pantaloons Store Ranchi under Guidance of HR & SM.
Customer Service Management
Pantaloons Employee Academy for Retail Leadership
Trainer Nonpareil
Pantaloons Employee Academy for Retail Leadership
Facililation Skill