Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Krima Sheth

Business Analysist fresher
Vadodara

Summary

Proven Eligibility Specialist with a track record of enhancing application processes at Matrix Healthcare Pvt Ltd. Leveraged effective communication and Microsoft Office expertise to streamline eligibility verifications, achieving a significant increase in client satisfaction. Excelled in mentorship, fostering team growth and ensuring compliance with regulatory standards.

Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. Bilingual professional with skill to maintain accurate records, schedule appointments and handle various administrative responsibilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Eligibility Specialist

Matrix Healthcare Pvt Ltd
03.2019 - Current
  • Assisted clients with accurate eligibility form, application and document completion.
  • Communicated with people from various cultures and backgrounds on application process.
  • Established databases to track, analyze and automate eligibility application processes.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Built relationships with diverse stakeholders to achieve successful program implementation.
  • Resolved discrepancies with client applications to verify eligibility.

Eligibility Assistant

Healthcare Informatics
12.2015 - 03.2019
  • Collaborated with interdepartmental teams to resolve complex cases, sharing information and resources for the benefit of clients.
  • Provided excellent customer service to a diverse client base, addressing concerns and answering inquiries with professionalism and empathy.
  • Participated in community outreach events to raise awareness of available assistance programs and engage potential applicants in the process.
  • Streamlined application processes for clients, ensuring timely completion of necessary paperwork and submission of supporting documents.
  • Provided ongoing support to newly-hired Eligibility Assistants through mentorship, training sessions, and sharing best practices from personal experience.

Education

Master of Commerce - Accounting And Finance

S P University
Vallabh Vidyanagar, India
05.2001 -

Bachelor of Commerce - Accounting And Finance

D D University
Nadiad, India
05.2001 -

Skills

    Effective communication skills

    Documentation and reporting

    Record keeping

    Microsoft office

    Documentation and paperwork

    Data entry

Certification

Business Analysis . H2k Infosys USA.. Online Training

Timeline

Business Analysis . H2k Infosys USA.. Online Training

08-2024

Eligibility Specialist

Matrix Healthcare Pvt Ltd
03.2019 - Current

Eligibility Assistant

Healthcare Informatics
12.2015 - 03.2019

Master of Commerce - Accounting And Finance

S P University
05.2001 -

Bachelor of Commerce - Accounting And Finance

D D University
05.2001 -

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