KRINK KRINTYA KUMAR

Dynamic Technical Operations Engineer with extensive hands-on expertise in VoIP telecommunications, CRM integrations, AI VoiceBot systems, and enterprise communication platforms. Proven success in managing client deployments, troubleshooting dialer and call flow issues, and fostering collaboration among product, engineering, and support teams to maintain stable production environments. Strong foundation in system monitoring, webhook integrations, Salesforce connectivity, and voice automation platforms, complemented by a passion for leveraging AI-driven solutions to enhance customer engagement and operational efficiency. Recognized for a results-oriented approach and strong analytical skills that consistently yield reliable outcomes while maximizing value from existing assets and identifying cost-effective upgrades for optimal return on investment.