Kripa Airan
Sydney
Summary
Dynamic and innovative professional with a proven track record in customer service and leadership, honed at the Independent Cafe and as a Marketing Elective Leader at a High School Marketing Club. Excelled in multitasking and fostering teamwork, significantly enhancing team efficiency and customer satisfaction. Skilled in cash handling and creative problem-solving, committed to quality and integrity.
Overview
4
4
years of professional experience
Work History
Cafe Crew Member
Independent Cafe
02.2024 - 11.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Marketing Elective Leader
High School Marketing Club
05.2021 - 04.2023
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on Product or Service and assigned duties.
- Oversaw day-to-day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Managed to organise School tuck shop for an event, handling budgeting, pricing and promotions.
Education
Bachelors Of Commerce - Marketing And Management
Macquarie University
Sydney, AustraliaCompleted Class 12th With Overall 94%. - Commerce
MRG School
New Delhi, India04.2023
Completed Class 10 With Overall 86%. - Commerce
Delhi International School
New Delhi, India04.2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Basic math
- Leadership qualities
- Creativity and innovation
- Beverage preparation
- Quality control checks
- Product knowledge
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Cafe Crew Member
Independent Cafe
02.2024 - 11.2024
Marketing Elective Leader
High School Marketing Club
05.2021 - 04.2023
Bachelors Of Commerce - Marketing And Management
Macquarie University
Completed Class 12th With Overall 94%. - Commerce
MRG School
Completed Class 10 With Overall 86%. - Commerce
Delhi International School