Krish Bhatt

• Conducted daily site checks and performed online background verification for candidate screening to ensure compliance and accuracy.
• Assigned verification cases to vendors and field executives through internal portals for efficient workflow distribution.
• Coordinated with vendors to track progress, resolve issues, and ensure timely completion of verification cases.
• Monitored the end-to-end case lifecycle and ensured closure within defined turnaround time (TAT) deadlines.
• Managed and utilized third-party verification platforms, including Elockr, Digilow, Equifax, and Direct Verify.
• Verified candidate documents and employment history across multiple platforms to maintain data integrity.

Key Achievements.

• Streamlined vendor selection process, improving overall operational efficiency.
• Strengthened vendor relationships, enhancing satisfaction, and collaboration.
• Implemented performance metrics and KPIs to improve vendor accountability and performance outcomes.
• Conducted an analysis of over 1,000 education verification cases, uncovering a low verification success rate (approximately 5%) in university site checks due to access restrictions.
• Developed and presented a business case to the AVP, highlighting operational losses, resulting in the strategic redesign of the verification process.
• Helped implement a targeted site-visit model based on candidate availability and pre-approved institutional appointments, improving efficiency, and reducing avoidable costs.
• Demonstrated strong analytical and problem-solving capabilities, earning a 4/5 performance rating during the annual performance review.