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Dynamic entry-level Business Analyst with a Master’s in Information Technology Management and a Bachelor’s in Business Administration, offering a strong foundation in requirements gathering, stakeholder communication, and business process mapping. Proficient in SQL, Excel, Power BI, and Tableau for comprehensive data analysis and reporting. Hands-on experience with Agile/Scrum methodologies and documentation practices, including BRD, user stories, and traceability matrices. Committed to delivering data-driven insights that enhance strategic decision-making and operational efficiency. Eager to leverage technical skills and industry-standard software proficiency to contribute effectively to team success and drive impactful outcomes.

Dedicated and result-oriented MIS Executive with 8+ years of professional experience in SAP S/4HANA operations, Modern Trade Billing, Sales Coordination, and MIS Reporting at Parle Biscuits Pvt. Ltd. Skilled in preparing accurate sales reports, handling customer billing, coordinating with sales teams, maintaining SAP master data, and generating business insights through Microsoft Excel. Seeking a challenging opportunity where I can contribute my analytical, reporting, and coordination skills toward organizational growth.
8+ years of experience in SAP S/4HANA operations and sales support. 8+ years of experience in SAP S/4HANA operations and sales support. Expertise in Modern Trade Billing and invoice processing. Experienced in preparing Daily, Weekly and Monthly MIS Reports. Strong knowledge of Microsoft Excel, Outlook and Microsoft Office. Hands-on experience in order processing, billing and sales coordination. Excellent coordination with sales, finance, warehouse and distributors. Ability to work under pressure while maintaining accuracy. Strong analytical and problem-solving skills. Recognized as Best SAP Operator – East Zone (2019).

Detail-oriented and results-driven Senior Quality and Trainer Specialist with a strong foundation in customer service and administrative support. Over 3 years of experience in driving quality excellence, designing and delivering impactful training programs, and enhancing team performance through targeted coaching and feedback. Proven ability to bridge quality standards with real-world execution, ensuring compliance, consistency, and customer satisfaction. Adept at managing cross-functional communication, analyzing performance metrics, and creating process improvements that deliver measurable results. Recognized for a hands-on approach, strong interpersonal skills, and a passion for empowering teams to exceed expectations.

Personable and dedicated Customer Service Representative with extensive experience in the customer service industry with over 20 years of experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Professional with extensive experience in processing pre-authorization requests for medical procedures, ensuring adherence to insurance guidelines and compliance standards. Demonstrated ability to verify patient eligibility and benefits coverage, collaborating effectively with healthcare providers to gather necessary documentation. Maintained accurate electronic records of pre-authorization activities while upholding HIPAA regulations to protect patient confidentiality. Developed a strong understanding of various insurance plans and policies, contributing to efficient workflow and improved operational processes.

Results-driven Senior MIS Executive with over four years of experience specializing in Lead Generation, Sales Intelligence, Business Research, Market Research, CRM Data Management, Data Enrichment, and Account-Based Marketing (ABM). Experienced in supporting global sales and marketing teams by delivering high-quality business intelligence, verified prospect databases, and actionable market insights that contribute directly to revenue growth and strategic decision-making.
Strong expertise in identifying target accounts, researching companies, validating business information, enriching contact databases, and discovering key decision-makers using industry-leading research platforms such as ZoomInfo, LinkedIn Sales Navigator, Apollo.io, Crunchbase, company websites, and various business intelligence tools.
Highly skilled in conducting market analysis, competitor research, company profiling, contact discovery, email verification, and maintaining CRM databases while ensuring exceptional data accuracy and compliance with organizational quality standards.
Recognized for consistently delivering projects within deadlines, maintaining high productivity, and collaborating effectively with cross-functional teams across Sales, Marketing, Customer Success, and Operations. Passionate about leveraging data-driven insights to improve business performance, optimize sales outreach strategies, and support organizational growth.
A proactive learner with strong analytical thinking, problem-solving abilities, and excellent communication skills who thrives in fast-paced environments and continuously seeks opportunities to improve processes, increase operational efficiency, and create measurable business value.

KRISH SHETTY

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Bachelor of Accounting And Finance (BAF) - Accounting And Finance

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Bachelor of Accounting And Finance (BAF) - Accounting And Finance

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