Krisha Ann Amistoso
Jeffersonville
Summary
Gained extensive experience in high-paced hospitality environments, focusing on customer satisfaction and efficiency. Developed exceptional communication and multitasking skills, ensuring smooth operation and enhanced guest experiences. Looking to transition into new field, leveraging these skills to contribute effectively in different setting.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Preferred Staffing Solutions
06.2023 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
F&B J1 INTERSNHIP
The Brown Hotel
04.2023 - 04.2024
- Enhancing my internship program effectiveness by developing and implementing comprehensive training modules.
- Developed strong relationships with partnering organizations to secure high-quality internship placements for program.
- Managed day-to-day operations of my internship program while maintaining a focus on long-term strategic goals for growth and improvement.
- Established and maintained quality control standards.
- Liaised with instructor to discuss issues and solve problems.
Casino Table Games Dealer
NUSTAR RESORT AND CASINO
07.2022 - 02.2023
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at the table.
- Maintained professional appearance while adhering to casino dress code policies, projecting a polished image that enhanced overall guest experience.
- Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.
Education
Bachelor of Science - TOURISM MANAGMENT
CEBU EASTERN COLLEGE
CEBU CITY06.2022
Skills
- Guest Services
- Food safety knowledge
- Cross-Training Capabilities
- Table Setting Proficiency
- Teamwork and Collaboration
- Multitasking
Languages
English
Full Professional
FILIPINO
Native or Bilingual
Timeline
Food and Beverage Attendant
Preferred Staffing Solutions
06.2023 - Current
F&B J1 INTERSNHIP
The Brown Hotel
04.2023 - 04.2024
Casino Table Games Dealer
NUSTAR RESORT AND CASINO
07.2022 - 02.2023
Bachelor of Science - TOURISM MANAGMENT
CEBU EASTERN COLLEGE
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