KRISHAN PAUL
Kolkata
Summary
Commerce graduate with experience in claim management and customer service. Managed UK claim processes, prepared quotation letters, coordinated with policyholders, and processed payments, including international transactions. Proficient in MS Office and Tally Prime, demonstrating strong communication and coordination skills.
Overview
1
1
year of professional experience
Work History
Payment Analyst | UK Pension Claims Operations
Wipro Pvt. Ltd.
06.2025 - Current
- Managing end-to-end UK claim processes ensuring accuracy and timely resolution.
- Prepared and sent quotation letters to policyholders, facilitating informed decision-making.
- Coordinating with customers to confirm selected claim components such as TFC, UFPLS, and Small Pot settlements.
- Processed claims upon receipt of finalized forms, ensuring timely payment initiation.
- Experience BACS and ORACLE for in UK and international transactions and payments.
- Met defined turnaround times while upholding quality standards in claim processing.
Education
Bachelor of Commerce (B.Com) -
Ramthakur College
TripuraIntermediate -
Laban Boys’ Hr. Sec School
ShillongSecondary School Certificate (SSC) -
The Shillong Secondary School
ShillongSkills
- Claims processing
- Claim processing
- Payment reconciliation
- BACS transactions
- Payment systems
- Data analysis
- Data Analysis
- Financial Reporting
- Time management
Languages
- English
- Hindi
- Bengali
Personal Information
- English
- Hindi
- Bengali
Timeline
Payment Analyst | UK Pension Claims Operations
Wipro Pvt. Ltd.
06.2025 - Current
Bachelor of Commerce (B.Com) -
Ramthakur College
Intermediate -
Laban Boys’ Hr. Sec School
Secondary School Certificate (SSC) -
The Shillong Secondary School