KRISHI AVINASH P

Work History

Change Manager, FMO Change

Standard Chartered bank Pvt. Ltd.

05.2021 - Current

Collaborate with the business sponsor, in Initiating the project and producing a well-defined project plan
Forming a core project team and working with them to ensure regulatory deliverables are met on time
Working with key stakeholders in creating a regulatory traceability matrix with key functional requirements
Collaborate with technology and data architects within the business to ensure solutions are deployable and effective
Implementation of solutions, including business readiness of impacted teams via timely communication and training where relevant
Provide timely reports on project status, risks, issues, and dependencies
Stabilized and integrated the allocations process within Trade control activities by enhancing D-pads/ DOI’s, KPI / KRI’s
Developed a Cumulative dashboard for allocation volumes and assisted management in determining the appropriate head count for the process
Handled escalations from Sales, Trading, and Clients and implemented tactical solutions to address any issues in the process.
Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
Led teams through complex transformations, providing guidance and support throughout the process.
Partnered with business teams to understand needs and mitigate potential problems.
Ensured compliance with regulatory standards while executing change management activities.
Facilitated workshops and training sessions to equip staff members with tools necessary for successful adaptation during periods of transition.
Increased stakeholder satisfaction by effectively communicating changes, ensuring minimal disruption to daily operations.
Reduced resistance to change by employing empathetic communication and understanding the concerns of employees affected.
Implemented change strategies by identifying areas for improvement and developing comprehensive plans.
Collaborated with senior leaders to align change initiatives with strategic objectives.
Built strong relationships with stakeholders at all levels, promoting a collaborative approach to managing change projects.
Monitored progress throughout change implementation phases, adjusting timelines as needed based on project requirements.
Developed training materials and resources for smooth transitions during organizational changes.
Designed processes and systems supporting business needs before, during and after transitions.
Maintained up-to-date knowledge about industry trends in relation to change management methodologies and best practices.
Evaluated the effectiveness of implemented changes, making adjustments as necessary to achieve desired outcomes.
Streamlined processes for enhanced efficiency, working closely with cross-functional teams to identify gaps and redundancies.
Developed solutions to address complex issues and operational gaps.
Built support for change throughout business unit through direct outreach strategies.
Detected workforce collaboration use cases and problems from employees and business partners through interviews, focus groups and surveys.
Managed internal and external client-facing relationships through transitional periods.
Identified impacted parties, business partners and resources required for planned changes.
Enhanced organizational agility by fostering a culture of continuous improvement and adaptability.
Negotiated resource allocation across departments, ensuring efficient use of assets during times of organizational restructuring.
Leveraged data-driven insights to guide decision-making processes around proposed changes.
Identified opportunities for cost savings within organizations undergoing significant structural shifts.
Coordinated efforts between multiple departments during large-scale transformation initiatives, ensuring seamless execution from start to finish.
Led teams of analysts to evaluate, plan and execute projects.
Conducted thorough assessments of organizational readiness for change, recommending tailored approaches based on findings.
Managed risks associated with change initiatives, implementing mitigation strategies as needed.
Created methods to integrate functions, optimize processes and prepare staff through proactive training.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Established team priorities, maintained schedules and monitored performance.
Set aggressive targets for employees to drive company success and strengthen motivation.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Developed detailed plans based on broad guidance and direction.
Leveraged data and analytics to make informed decisions and drive business improvements.

Analyst/ Sr. Analyst/ Technical coordinator and Consultant

Northern trust operating services Pvt. Ltd.

05.2011 - 04.2021

Development and implementation of projects, including data collection and analysis, storytelling, defining requirements, monitoring progress, and testing final outcomes
Collaborating with vendors, technical teams, and front office staff to design and implement tactical solutions
Evaluating current processes to align with desired risk and productivity standards
Improving efficiency through process reengineering
Ensuring project outcomes meet operational requirements and deliver desired benefits
Creating detailed procedural documents and overseeing the approval process
Integrating new processes and systems into existing procedures
Coordinating productivity efforts across the Securities lending Division
Providing regular operational insights and technical support to management.
Identified and resolved problems through root cause analysis and research.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Validated results and performed quality assurance to assess accuracy of data.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
Identified trends and patterns in large datasets, leading to actionable insights for business growth.
Optimized core processes to improve business performance and operational agility.
Researched and adopted new technologies to add value to existing offerings.
Queried databases for information needed for report processing.
Increased efficiency by streamlining data analysis processes and implementing automation tools.
Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
Monitored compliance and filing requirements in conjunction with staff and management.

Summary

Overview

Work History

Change Manager, FMO Change

Analyst/ Sr. Analyst/ Technical coordinator and Consultant

Education

MBA - International Finance

Bachelor of Science - Information Technology

Skills

Certification

Accomplishments

Ntac

Personal Information

Projects

Timeline

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