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Summary
Overview
Work History
Education
Skills
Timeline
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KRISHN KUMAR
Open To Work

KRISHN KUMAR

Senior Program & Operations Executive
Delhi

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

State Lead – BiharSenior ExecutiveSenior ExecutiveSenior ExecutiveAssociate

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Delhi, IN
Open to relocation: Yes

Salary Range

650000/yr - 800000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs

Summary

Senior Program & Operations Executive with 9+ years of experience leading high-impact EdTech initiatives across government and private sector environments. Currently driving Bihar's statewide AI-powered English literacy programme as State Lead — having negotiated a landmark MoU with the Government of Bihar, engaged IAS and ministerial stakeholders, and spearheaded a 4-district rollout across government schools. Combines deep operational execution with strategic government relations, data-driven M&E, and a consistent record of scaling programmes from pilot to policy level.

Overview

9
9
years of professional experience

Work History

State Lead – Bihar

Freadom Edu
10.2024 - 05.2026
  • Negotiated and executed a landmark MoU with the Government of Bihar's Education Department, securing ministerial endorsement for statewide AI-powered English literacy deployment.
  • Engaged directly with State Education Secretary, IAS officials, District Commissioners, DEOs and DPOs to align program objectives with state education policy and expedite approvals.
  • Spearheaded end-to-end rollout of Freadom's AI literacy and Smart Library programs across 4 districts, deploying digital infrastructure (tablets, networks, software) in government schools.
  • Established a robust M&E framework using platform analytics and reading assessments to track student engagement and literacy gains, benchmarked against 2× annual learning improvement outcomes.
  • Prepared structured outcome dashboards and progress reports for senior government officials, driving data-backed program improvements and supporting state-level scale-up decisions.
  • Ensured compliance with Samagra Shiksha and NEP-aligned guidelines through documented SOPs and audit-ready reporting frameworks, contributing to Freadom's 10,00+ school national footprint.

Senior Executive

One97 Communications Limited (Paytm)
01.2022 - 08.2024
  • Served as the operational bridge between senior stakeholders, core teams, and ground-level field teams — ensuring alignment, accountability, and seamless execution across all layers.
  • Managed end-to-end data operations across 2 crore+ records in Excel, including activation/deactivation processing, report preparation, and structured data delivery to internal and external stakeholders.
  • Led compliance implementation on the ground, translating new regulatory and policy directives into actionable SOPs for field teams and ensuring full operational adherence.
  • Drove a manual-to-automation transition for reporting workflows, eliminating process inefficiencies and significantly reducing turnaround time on critical data deliverables.
  • Maintained strict data privacy and system integrity standards across all operations, ensuring leak-proof handling of sensitive records and smooth functioning of cross-functional workflows.

Senior Executive

Dhammatek Limited
07.2020 - 01.2022
  • Managed end-to-end operations for a 30-member team distributed across international locations including UK, Australia, Canada, and Ireland — ensuring consistent performance, cross-timezone coordination, and delivery against business objectives.
  • Developed competitive growth roadmaps and lean operational frameworks, reducing process inefficiencies and improving output timelines across geographically dispersed business units.
  • Restructured management hierarchy to eliminate redundancies, reduce personnel costs, and promote cross-functional collaboration across remote teams.
  • Built and maintained structured reporting systems and online brand presence, driving measurable audience growth and operational transparency across international markets.

Senior Executive

Cashify
04.2018 - 03.2020
  • Maximized revenue potential through diligent market analysis and identification of growth opportunities in emerging refurbished electronics segments.
  • Managed a refurbished electronics sales pipeline processing 600–800 units per month, identifying growth opportunities and streamlining sales operations to improve throughput.

Associate

Intelenet Global Services
12.2016 - 03.2018
  • Built strong customer rapport, increasing sales revenue through consultative selling and tailored product recommendations.
  • Collaborated with marketing teams to align messaging across platforms, ensuring consistent brand representation.

Education

Bachelor of Technology - Mechanical Engineering

Kurukshetra University Kurukshetra
Panipat, Haryana
01-2017

Skills

Government & Stakeholder Relations

Program Implementation & Field Ops

Education Technology (EdTech)

Monitoring & Evaluation (M&E)

Online Reputation Management

Strategic Planning & Execution

Operations Management

Cross-functional Team Coordination

Advanced excel

Power BI

Data Analysis / SQL basics

Tableau

Google Workspace / MS Office Suite

Agile / Project Management

Timeline

State Lead – Bihar

Freadom Edu
10.2024 - 05.2026

Senior Executive

One97 Communications Limited (Paytm)
01.2022 - 08.2024

Senior Executive

Dhammatek Limited
07.2020 - 01.2022

Senior Executive

Cashify
04.2018 - 03.2020

Associate

Intelenet Global Services
12.2016 - 03.2018

Bachelor of Technology - Mechanical Engineering

Kurukshetra University Kurukshetra

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KRISHN KUMARSenior Program & Operations Executive