Krishna
.
Bangalore
Summary
Dynamic and results-oriented Regional Training Manager with a proven track record in developing comprehensive training programs that drive sales performance and team effectiveness. Competent professional with about 15 years of experience in the domain of Retail & Distribution Business. Strong organizer, motivator, team player and a decisive leader with successful track record in directing from original concept through implementation to handle diverse market dynamics. An effective communicator with excellent relationship building & interpersonal skills.
Overview
19
19
years of professional experience
5
5
Languages
Work History
Region Training Manager - Karnataka - (Samsung MX)
Cheil India Pvt. Ltd
07.2022 - Current
- Developed and implemented strategies for field force management.
- Planned and executed training for sales field forces to enhance sales capability.
- Spearheaded the strategic launch and rapid scaling of Samsung Finance+, a disruptive consumer finance platform, overseeing comprehensive product management and market expansion.
- Cultivated and managed strategic partnerships with Non-Banking Financial Company (NBFC) leadership, driving the successful integration and adoption of consumer finance programs across the region.
- Led a high-impact 2018 pilot program across 29 Bangalore stores, achieving over 78% business growth within one month, significantly exceeding regional market trends despite a challenging competitive landscape.
- Scaled Samsung Finance+ from a successful pilot to over 100 stores and facilitated its nationwide rollout, contributing significantly to Samsung's success by accounting for 50% of total volume business in India by 2020.
- Directed comprehensive Paytm Mall and Samsung Care+ program implementation, including device integration, in-store setup, and extensive training for dealers, Samsung promoters, and customers, ensuring widespread adoption and sustained customer engagement..
- Samsung Exclusive Channel Programs (Live Commerce, Galaxy FREE Trail, LMS, Buy Now Pay Later, Student, Referral, Smart Club, Eco System, Corporate, Assured Buy Back & OOW Programs) Education & Drive.
- Supported regional marketing activities and events during the Flagship Launches. Dealer/Partner engagement activities in product launches.
- Managed a team of 5 trainers and 100 Route trainers.
- Achievements: Best Regional Training Initiative, Pan India Rank 2 in Samsung Experience Consultant Capability Index
Key Accounts Manager - Karnataka - (Samsung MX)
Quess Corp Ltd
02.2015 - 06.2022
- Oversee Daily Promoter operations & drive the sellout through different channels.
- Supervise/Manage team of 1500+ promoters, 35 Team Leaders, 5 Zonal Sales managers, Backend support team of MIS, Recruiters, Asset manager involved in business drive, hiring, training & developing team.
- Generating reports and sharing the insights with relevance team, for business growth, foresee the degrowth factors, review necessary actions with the respective team members.
- Collaborative relationship, as the key liaison, between all NBFC Partners for business drive.
- Co-ordinated & facilitated Weekly Gate meetings with Channel partners, Samsung Partners for timely reviews, trainings, trouble-shootings on FAQs & business development discussions.
- Planning to leverage promotional calendars, new product launches & store-wise promotions.
- Daily active interaction with different alliances such distribution team, sales team, training team, marketing team associated with client for planning & execution of actions.
Manager at RX Cricket Academy
RX Cricket Academy
Bangalore
10.2012 - 09.2014
- Started an Academy from the scratch. Setting up venue, handling coaches, trainers.
- Marketing, involved in pulling crowd & sports enthusiast to the venue for quality coaching & business growth.
- Created business model of outsourced academy/training camp set ups in schools, colleges & apartments.
- Organized Summer camps, Dasara Camps, regional & interstate tournaments, one-on-one training camps.
- Generated 300+ annual enrollments, Academy team's weekly participation in various tournaments across the city, helped Head Coach to organize & executing the one-on-one coaching with national level talents from Tamil Nadu, Karnataka, Assam.
Senior Area Sales Manager - Karnataka
Sunstrike Telecom Pvt Ltd
10.2010 - 09.2012
- Responsible for summation of Channel Sales through Distributors & Retail Sales.
- Formulating marketing strategies, sales procedures, sales forecasting, sales promotion & administration.
- Responsible for setting & achieving both the Sell-In & Sell-Out Targets.
- Creating and maintaining good relationship with the Distributors, Micro-Distributors & Dealers across the regions by Meeting them.
- Responsible for planning organizing, monitoring & participating in sales promotional activities across the state.
- Responsible for market expansion by opening & establishment of new distributor and Dealers throughout the state by exploring virgin markets.
- Combating the competition sales & strategy by watching them very closely and having a counter scheme and strategy for the same.
- Preparing reports to present in the Review Meets meet held quarterly & annually.
Field Force Area Retail Sales Manager
Randstad
01.2007 - 09.2010
- Responsible for Sales through the Sales Promoter Channel.
- Responsible for setting & achieving Sell-Out Targets for Sales Promoter Outlets.
- Responsible to drive productivity, ASP, and market share across all the Sales Promoter Outlets.
- Creating and maintaining good relationship building with the Distributors & Dealers.
- Training Modules Planned and Executed with the Route-Trainers on Product Knowledge, Soft Skills & Selling Skills for the entire Sales Promoters.
- Conducted regular performance evaluations of retail teams, providing constructive feedback that fostered professional development and improved overall team dynamics.
- Recruitment sales promoters.
Education
Bachelor of Commerce -
04.2001 -
Skills
- Business growth initiatives
- Client feedback management
- Salesforce platform expertise
- Cross-Functional Collaboration
- Digital Program Management
- Event Coordination
- Performance Analysis
- Sales and marketing integration
- Leadership training
- Training Development
- Field Force Management
- Market Insights
- Customer Engagement
- Market and Competition Analysis
Accomplishments
- Developed and implemented successful training strategies that improved sales team performance, resulting in a 25% increase in quarterly sales across the Karnataka region.
- Led the launch of innovative training programs, including Samsung Finance+ and Digital Lending initiatives, enhancing customer engagement and service delivery.
- Streamlined operations and drove improvements across a team of over 1500 promoters.
Areas Of Improvement
- Networking to get Certified in AI Tools pertaining to Training.
- Learn new skill (Personal Interest/Professional)
Timeline
Region Training Manager - Karnataka - (Samsung MX)
Cheil India Pvt. Ltd
07.2022 - Current
Key Accounts Manager - Karnataka - (Samsung MX)
Quess Corp Ltd
02.2015 - 06.2022
Manager at RX Cricket Academy
RX Cricket Academy
10.2012 - 09.2014
Senior Area Sales Manager - Karnataka
Sunstrike Telecom Pvt Ltd
10.2010 - 09.2012
Field Force Area Retail Sales Manager
Randstad
01.2007 - 09.2010
Bachelor of Commerce -
04.2001 -
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