KRISHNA
US PAYROLL PROFESSIONAL
Hyderabad
Summary
Results-driven and detail-oriented US Payroll Team Lead with over 13 years of comprehensive experience in managing end-to-end payroll operations, compliance, and team leadership for large-scale organizations. Expert in processing multi-state payrolls in adherence to federal and state regulations, including FLSA, IRS. Skilled in managing payroll systems like ADP, SAP, Workday, and Oracle Peoplesoft. Proven ability to lead and mentor teams, resolve complex payroll discrepancies, and streamline processes to enhance accuracy and efficiency. Adept at coordinating with cross-functional departments including HR, Finance, and Compliance to ensure timely and accurate payroll delivery. Known for strong analytical skills, confidentiality, and a commitment to continuous improvement in payroll practices and systems.
Overview
15
15
years of professional experience
2008
2008
years of post-secondary education
1
1
Language
Work History
Process Team Leader
Tata Consultancy Services (TCS)
06.2017 - 07.2025
- Fostering and enhancing client relationships, while ensuring timely and precise payment of all employees in strict compliance with federal and multi-state laws
- Efficiently handling end-to-end payroll processing for a large workforce of over 900 employees, meticulously reviewing time sheets and accurately calculating compensation in alignment with FLSA regulations
- Thoroughly documenting, conducting comprehensive research, and effectively resolving customer service matters, consistently achieving exceptional levels of customer satisfaction
- Expertly managing client and employee escalations, diligently following up and promptly resolving issues to ensure timely resolution
- Performing meticulous self-review of payroll reports, proactively initiating corrective measures upon identifying any errors
- Cultivating strong relationships with key stakeholders within the organization and external payroll outsource vendors, fostering effective collaboration and seamless operations
- Guaranteeing precise calculation, prompt processing, and unwavering adherence to Standard Operating Procedures
- Implementing impactful rewards and recognition initiatives to elevate team performance and foster unwavering motivation
- Facilitating knowledge sharing sessions and providing comprehensive training to onboard new team members
Senior Technical Team member
JP Morgan Chase
10.2015 - 05.2017
- Administered payroll for semi-monthly and bi-weekly employees during their leaves
- Maintained and oversaw employee payroll from the start of absence until their return to work
- Proficiency in disability leave, parental leave, and FMLA (Family Medical Leave Act) policies
- Exhibited an in-depth understanding of vacation, sick, floating, and personal hour policies
- Prioritized daily concerns and promptly addressed escalations
- Updated employee status on PeopleSoft
- Led calls and emails from employees, managers, and HR personnel, conducting necessary follow-ups
- Verified and validated employee paychecks before the payroll cutoff
- Initiated off-cycle payments when employees were due but hadn't been paid
- Followed up with relevant departments regarding employee leave status
- Verified and updated employee eligibility for pay benefits and leaves
- Updated payments, addressed overpayments, managed case statuses, and prepared reports for employees
- Reconciled employee payments and addressed overpayments, if any
- Coordinated with Disability Management Systems (DMS) to obtain claim status and details
- Effectively led the employee termination process
- Ensured adherence to SLA parameters
- Provided training to new team members
- Ensured no risk and compliance issues arose while working on cases and maintained the utmost data privacy and security
Senior Process Associate
ADP Pvt. Ltd. and Co
09.2013 - 05.2015
- Collaborated with the payroll team to meet established deadlines for payroll processing
- Led manual payroll checks in accordance with specific requests and requirements
- Compiled, uploaded, and input a substantial amount of employee data, encompassing hourly, salary, and tax information, using the ADP payroll system
- Managed the processing of payroll on a weekly, bi-weekly, monthly, and semi-monthly basis
- Escalated issues to Payroll department management when necessary
- Upheld the highest professional standards and maintained strict confidentiality in matters requiring discretion
- Conducted training sessions to share knowledge with the team
- Regularly attended professional development and training sessions
- Maintained personnel files and administered payroll changes, such as new hires, transfers, promotions, utilizing the ADP payroll system
- Executed payroll responsibilities through ADP for approximately 27,000 employees
- Prepared and managed garnishment liens and child support requests
- Verified that payroll adjustments were thorough and accurate for employees on the hot-list as per the client's specifications
- Scrutinized entries made by HR Assistants for precision
- Spearheaded the quarter-end tasks
- Monitored service requests submitted by the client and other shared services teams, ensuring the payroll team worked diligently to achieve 100% accuracy
Process Associate
Genpact
12.2010 - 05.2012
- Efficiently managed end-to-end payroll processing for a diverse workforce of over 600 GE Energy employees spanning six regions across the USA
- Conducted comprehensive analysis of hours worked and skillfully allocated hours in strict accordance with union regulations
- Expertly oversaw electronic data interchanges (EDI) for seamless internal billing across diverse GE service centers
- Diligently updated personal income tax records through COMPASS and meticulously processed invoices associated with EDIs
- Ensured unwavering accuracy in processing deductions that significantly impact employee paychecks
- Expertly managed team and customer ad-hoc requests during the manager's absence, ensuring seamless operations
Education
B. Com - Commerce
Osmania University
Skills
- Payroll Management
- Performance Management
- Compensation and Benefits
- End-to-End US Payroll Processing
- Multi-State Payroll Administration
- Payroll Reconciliation & Audits
- Payroll Taxation (Federal, State, Local)
- Garnishments & Deductions
- Year-End Payroll Activities
- Payroll Reporting & Analytics
Personal Details
- Date of Birth: May 08, 1988
- Address: Hyderabad - 500005
Timeline
Process Team Leader
Tata Consultancy Services (TCS)
06.2017 - 07.2025
Senior Technical Team member
JP Morgan Chase
10.2015 - 05.2017
Senior Process Associate
ADP Pvt. Ltd. and Co
09.2013 - 05.2015
Process Associate
Genpact
12.2010 - 05.2012
B. Com - Commerce
Osmania University
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