KRISHNA AHER
Service And Body Shop Advisor
Nashik,MH
Summary
Dedicated Service Advisor with strengths in customer relations and service excellence. Resolves customer inquiries efficiently, enhancing satisfaction and loyalty. Communicates technical information clearly, building trust and ensuring a seamless service experience.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Owner and Mechanic
Ravindra Automobiles
2020.03 - Current
Service Advisor
Renault Unnati
2017.06 - 2020.09
- Assisted customers with service needs.
- Created accurate work orders and cost estimates.
- Communicated technical information in an easy-to-understand manner.
Body Shop Advisor
Saikrupa Services
2016.06 - 2017.01
- Resolved customer concerns in a timely manner to build trust and encourage repeat business.
- Assisted in handling billing, invoicing, and documentation to comply with company policies and insurance requirements.
- Supported customer service initiatives to enhance overall satisfaction levels.
Body Shop Mechanic
Saikrupa Services
2015.05 - 2016.06
- Diagnosed vehicle damage and utilised industry-standard tools to determine appropriate repair methods.
Education
Diploma - Mechanical
Guru Gobind Singh Polytechnic
Nashik2020-01
Auto Engineering technician
ITI COLLEGE
Nashik2013-01
SSC - undefined
Adarsh Madhyamik Vidyalaya
Nashik2011-01
Skills
Customer service
Customer relations
Vehicle inspection
Workshop operations
Timeline
Owner and Mechanic
Ravindra Automobiles
2020.03 - Current
Service Advisor
Renault Unnati
2017.06 - 2020.09
Body Shop Advisor
Saikrupa Services
2016.06 - 2017.01
Body Shop Mechanic
Saikrupa Services
2015.05 - 2016.06
Diploma - Mechanical
Guru Gobind Singh Polytechnic
Auto Engineering technician
ITI COLLEGE
SSC - undefined
Adarsh Madhyamik Vidyalaya