KRISHNA AHER
Service And Body Shop Advisor
Nashik,MH
Summary
Dedicated Service Advisor with strengths in customer relations and service excellence. Resolves customer inquiries efficiently, enhancing satisfaction and loyalty. Communicates technical information clearly, building trust and ensuring a seamless service experience.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Owner and Mechanic
Ravindra Automobiles
03.2020 - Current
Service Advisor
Renault Unnati
06.2017 - 09.2020
- Assisted customers with service needs.
- Created accurate work orders and cost estimates.
- Communicated technical information in an easy-to-understand manner.
Body Shop Advisor
Saikrupa Services
06.2016 - 01.2017
- Resolved customer concerns in a timely manner to build trust and encourage repeat business.
- Assisted in handling billing, invoicing, and documentation to comply with company policies and insurance requirements.
- Supported customer service initiatives to enhance overall satisfaction levels.
Body Shop Mechanic
Saikrupa Services
05.2015 - 06.2016
- Diagnosed vehicle damage and utilised industry-standard tools to determine appropriate repair methods.
Education
Diploma - Mechanical
Guru Gobind Singh Polytechnic
Nashik01-2020
Auto Engineering technician
ITI COLLEGE
Nashik01-2013
SSC - undefined
Adarsh Madhyamik Vidyalaya
Nashik01-2011
Skills
Customer service
Customer relations
Vehicle inspection
Workshop operations
Timeline
Owner and Mechanic
Ravindra Automobiles
03.2020 - Current
Service Advisor
Renault Unnati
06.2017 - 09.2020
Body Shop Advisor
Saikrupa Services
06.2016 - 01.2017
Body Shop Mechanic
Saikrupa Services
05.2015 - 06.2016
Diploma - Mechanical
Guru Gobind Singh Polytechnic
Auto Engineering technician
ITI COLLEGE
SSC - undefined
Adarsh Madhyamik Vidyalaya