Functional consultant professional offering 10 years of successful career in the IT arena, distinguished by commended performance and proven results
Business requirements documentation, functional specifications development, and non-functional specifications creation
System design specifications, use case analysis, screen mockup design, and training manual preparation
Experience in implementing iterative software development life cycle (SDLC) methodologies
Experienced in creating a data dictionary, having the business definitions of data mapping to map the logical data elements in use cases to physical data elements (record source)
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Axis Bank
Mumbai
04.2023 - Current
Define, plan, coordinate, and obtain information requirements, products, and software releases.
Rigorously working on automation solutions for the bank, automation tools such as "Katalon" and "Headspin."
Worked on TrackWizz integration for CASA retail customers.
Coordinate with multiple resources efficiently and effectively throughout the life cycle to ensure that the projects are completed, implemented accurately, and the full impact is understood.
Co-ordinate all Scrum ceremonies, including Sprint Planning, retrospectives, Sprint Demos, and Story Grooming.
Interface with internal business users, as well as various needs, can be clearly understood, and expectations managed.
Conducted market research and analysis to identify trends in business development in the BSG sector.
Deputy Manager
Axis Bank
Mumbai
07.2019 - 03.2023
Ensure all security and compliance under IT Acts requirements, processes of managing and developing the team.
Complete ownership of the technology solution and consultation to high-end businesses.
Key role in the implementation of HR projects like the Learning Management System, "On-Premises AWS Cloud," and "E-Facility Space Management System."
Performed requirement gathering, feasibility analysis, instance, and deployments on the production instance post-UAT sign-off.
Developed test plans, test cases, and test scripts based.
Understanding business organization structure and the basis for creating it, as well as taking it for sign-off, clearly mentioning feasible versus workaround for the same.
Oversaw supply chain and supported tech transfer, change management, and resolution of business concerns.
Timely closure of vulnerabilities reported in the application.
Support and maintenance activities and solving production issues & bug fixing.
Business Analyst
Hirecraft Software PVT Ltd
Mumbai
11.2013 - 07.2019
Collaborated with IT and business departments to gather requirements for HR solutions.
Developed project plans alongside IT and HR to ensure timely delivery.
Liaised with business unit sponsors and stakeholders to communicate project status and issues.
Delivered multiple self-service portals, including Recruiter and Employee Referral Portals.
Conducted requirement clarifications and prepared use cases and flow charts.
Executed field-level data integration using various techniques, including DB to DB and Web Services.
Prepared and executed test cases based on user stories and acceptable test scenarios.
Facilitated client UAT completion and ensured on-time production movement.
Product Support Engineer
Mobilestyx Software PVT Ltd
Mumbai
05.2013 - 11.2013
Configured SQL and IIS on Windows Server to enhance system performance.
Developed product deployment and conducted functionality testing for quality assurance.
Supported team lead in configuring data sets to ensure accuracy and reliability.
Conducted training sessions for non-technical end users to improve software utilization.
Facilitated demo sessions for business stakeholders to showcase product capabilities.
Authored SQL scripts, views, triggers, and stored procedures for efficient data management.
Education
Bachelor of Science - Information Technology
K.C. College
Mumbai
04-2010
Skills
Stakeholder management
System integration
Project management
Scrum coordination
Recruitment and interviewing
Communication skills
Vendor management
Database programming
SQL and Oracle expertise
Accomplishments
Promoted to 'Manager' during the 2023 appraisal cycle at AXIS Bank
Appreciations from Customers on achieving excellent quality and on time deliveries in HDFC Ergo & ICICI Prudential