Krishna Chaitanya I
Project Manager - Life Sciences
Hyderabad
Summary
Project manager with extensive experience at Multiple MNC Clients, specializing in software deployment and incident resolution. Proven ability to lead cross-functional teams and improve user proficiency through customized training programs. Committed to ensuring compliance and data integrity while promoting collaboration and mentoring for team success.
Overview
4
4
Certificates
16
16
years of professional experience
Work History
Project Manager
Cognizant Technologies Pvt. Ltd.
08.2023 - Current
- Led rollout and upgrade of Empower3 across various business sites.
- Performed CSV validations for Empower3 software in line with customer specifications.
- Directed Empower CDS, SDMS, and LIMS teams to achieve high-quality solution delivery.
- Managed incident resolution through ServiceNow, facilitating timely root cause analysis.
- Partnered with cross-functional teams to create tailored solutions addressing client needs.
- Oversaw data migration and backup restoration, supporting enhanced technical support efforts.
- Maintained service standards by ensuring SLA adherence for timely ticket resolutions.
- Facilitated internal training sessions aimed at improving team competency.
Informatics Specialist
Waters India Pvt. Ltd.
05.2015 - 08.2023
- Executed installations and validations of Empower CDS, SDMS, and LMS systems to ensure compliance and functionality.
- Established instrument connectivity, and performed server qualifications.
- Implemented e-signature workflows and automated laboratory processes.
- Delivered technical support and training for Empower SDMS and LMS users, enhancing user proficiency and system utilization.
- Led compliance initiatives for 21 CFR Part 11 and disaster recovery planning.
- Applied risk management techniques to ensure data integrity and system uptime.
- Conducted product training sessions tailored to client requirements.
- Performed annual health checkups on Empower servers, ensuring system reliability, and adherence to operational standards.
- Collaborated with cross-functional teams to implement informatics solutions tailored to organizational needs.
- Developed and maintained electronic health record systems to enhance data accessibility and integrity.
Instrumentation & CDS Administrator
MYLAN Laboratories Ltd. (R&D Center)
08.2011 - 05.2015
- Administered Empower CDS, SDMS, and Caliber LIMS systems.
- Installed and validated the Empower2 and SDMS applications.
- Executed backups, restorations, user provisioning, and SOP creation to ensure system integrity and compliance.
- Calibrated instruments during installation and post-warranty, to ensure accuracy.
- Coordinated installation breakdown calls and preventive maintenance for equipment to minimize downtime, and maintain operational efficiency.
- Supported analytical instruments, including HPLC, GC, dissolution, and others.
- Worked with Shimadzu UV, Metrohm, Perkin UV, Malvern Zetasizer, and Particle Size Analyzer.
- Supported the sales team with product demonstrations and technical assistance, enhancing customer engagement and understanding.
- To conduct product familiarization training and best practices at major pharma client locations.
- Managed administrative operations to support research and development activities.
- Coordinated cross-functional communication among R&D teams to enhance project collaboration.
Trainee
Seneca Global IT Services Pvt. Ltd.
02.2010 - 05.2011
- Managed helpdesk queues, troubleshooting, and resolving Windows XP and Vista issues to enhance user satisfaction.
- Managed helpdesk queues while troubleshooting and resolving Windows XP and Vista issues for end users.
- Resolved client issues via remote sessions using LogMeIn Rescue, improving response time and user experience.
- Managed incidents and requests for the tree house project using BMC and Numara Footprints tools to streamline support processes.
- Assisted in troubleshooting IT issues, providing timely support to enhance system performance.
- Collaborated with teams to gather requirements and document technical specifications for software projects.
Education
Bachelor of Science - Computer Science
Osmania University
Hyderabad 04.2001 -
Skills
Project management
CDS & Nugenesis SDMS, LMS
Risk management
Risk assessment practices
Scope management
Budget forecasting
Agile methodologies
Project tracking
Data validation
Certification
Certified as Compliance Specialist from Waters
Timeline
Project Manager
Cognizant Technologies Pvt. Ltd.
08.2023 - Current
Informatics Specialist
Waters India Pvt. Ltd.
05.2015 - 08.2023
Instrumentation & CDS Administrator
MYLAN Laboratories Ltd. (R&D Center)
08.2011 - 05.2015
Trainee
Seneca Global IT Services Pvt. Ltd.
02.2010 - 05.2011
Bachelor of Science - Computer Science
Osmania University
04.2001 -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Fall seven times; stand up eight.
Japanese proverb
Disclaimer
I hereby declare that the information provided above is true to the best of my knowledge and belief.