Krishna Chaithanya
Hyderabad
Summary
Dynamic Business Analyst with extensive experience at Piersoft Technologies, skilled in Agile methodologies and requirements gathering. Proven track record in optimizing processes and enhancing stakeholder engagement, leading to significant improvements in project delivery. Proficient in SQL and adept at problem-solving, I excel in translating complex data into actionable insights. Seasoned Business Intelligence Analyst with background in converting complex data into actionable insights to drive decision-making processes. Skilled in analyzing trends, crafting detailed reports, and enhancing business operations through technology solutions. Demonstrated ability to work collaboratively across teams to implement improvements, leading to increased efficiency and productivity. Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of asset tracking software. Committed to providing accurate, effective advice to customers. Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques. Goal-oriented professional successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success. Highly knowledgeable Project Business Analyst with a strong background in managing complex business projects and driving process improvements. Strengths include robust analytical skills, strategic planning abilities, and adeptness at problem-solving. Made significant contributions to previous roles by implementing effective project management methodologies and optimizing operational efficiency. Results-driven Project Business Analyst known for high productivity and efficient task completion. Specialize in data analysis, process improvement, and stakeholder communication. Excel in problem-solving, teamwork, and adaptability to ensure project success. Committed to delivering actionable insights and strategic solutions in fast-paced environments. Business professional offering experience delivering cost-effective, high-performance technology solutions to meet shifting organizational demands. Astute technology-business professional translates operational needs into technical solutions. Equipped with analytics and reporting expertise to provide insights using data-driven philosophy. Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams. Qualified Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities. Solutions-oriented business analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid sql query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with several years of comprehensive experience. Insightful professional in the realm of business intelligence, known for unparalleled productivity and efficiency in task completion. Specialize in data warehousing, predictive analytics, and visualization techniques. Excel in critical thinking, problem-solving, and effective communication, ensuring clarity and actionable insights in complex scenarios. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
16
16
years of professional experience
Work History
Project -3 Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
- Facilitated collection of functional requirements & data requirements from system users and preparation of business requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system
- Giving Training on ERP application and Conducting User Acceptance Testing
- Creation of Item Masters/Purchase Orders/MRP/BOM/Daily Plan/ Production Job card/ Executions
- Material Indent creation and execution
- Conducted a KT session for our technical team and testing with each features description with function requirement specification., Project Name: Document Tracking
- Project Description: Document Tracking is a feature that monitors all invoices & Advances and provides detailed information about their status
- It helps identify: Where the document is located (e.g., department or system stage)Who is working on the document This functionality enables complete financial tracking of invoices and supports users by enhancing digitalization and automation of the process
- Responsibilities:
- Involving in review the User Stories with acceptance criteria
- Bridging the gap between business needs and technical solutions, and facilitating communication and understanding between all stakeholders
- Responsible for Scrum, Sprint Planning, Backlog Grooming and Sprint Retrospective meetings
- Responsible for creating the Projects in JIRA and maintaining the backlog
- Responsible for UAT
- Project
- Created and designed business intelligence databases, spreadsheets or outputs.
- Collected, tracked and evaluated current business and market trend data.
- Analyzed existing systems, procedures and data flows to identify areas of improvement for process optimization.
- Performed root cause analysis when issues arose during project execution in order to quickly resolve them.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Managed diverse projects for data capture, storage and forecast analysis.
- Collaborated with cross-functional teams including IT, operations, finance and marketing departments to ensure alignment on project deliverables.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Created, analyzed, and validated detailed functional specifications.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Conducted competitive analysis to inform strategic planning and positioning.
- Monitored project performance metrics such as cost savings, time savings, customer satisfaction levels to measure success of initiatives.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Developed project plans and timelines to ensure successful completion of projects.
- Generated comprehensive reports summarizing key findings from various tasks completed throughout the project lifecycle.
- Analyzed competitive market strategies through related product, market or share trends.
- Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Disseminated information regarding tools, reports or metadata enhancements.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Developed Business Requirements Documents that captured the functional requirements of the proposed system.
- Identified potential risks associated with projects by analyzing data points related to resources, costs, schedules.
- Identified needs of customers promptly and efficiently.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Conducted gap analysis between current and desired state to identify opportunities for process improvements or automation.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Gathered and organized data to analyze current industry trends.
- Interacted regularly with clients and vendors in order to maintain strong relationships while ensuring their needs are met.
- Provided post-implementation support by troubleshooting any issues that arise after go-live date is reached.
- Facilitated design sessions with the implementation team to define the solution.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Assisted in creating test scenarios and test cases in order to validate functionality prior to system launch or deployment.
- Facilitated meetings between stakeholders from different departments to discuss requirements and provide updates on progress.
- Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Provided training support by developing user guides and conducting knowledge transfer sessions for new users and teams as needed.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
- Led requirements gathering sessions with stakeholders to define and document business objectives, processes, and user stories.
- Identified or monitored current and potential customers using business intelligence tools.
- Prepared business proposals and presentations for various stakeholders.
- Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
- Defined business requirements and reported them back to stakeholders.
- Maintained or updated business intelligence tools, databases or dashboards.
- Created detailed project plans and timelines to ensure successful completion of projects within scope, budget, and timeline.
- Provided technical support for existing reports, dashboards or other tools.
- Generated standard or custom reports summarizing business, financial or economic data.
- Recommended best practices for future implementations based on lessons learned from previous projects.
- Prepared presentations for senior management highlighting key findings from research activities conducted during the project lifecycle.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Mapped and documented interfaces between legacy and new systems.
- Maintained accurate records throughout the life cycle of each project including budgets, timelines and any changes made.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Partnered with technical teams to develop strategies for translating business needs into technical solutions.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed routine maintenance and repair.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Conducted testing of software and systems to ensure quality and reliability.
- Updated and maintained databases with current information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Identified opportunities for cost savings through process automation initiatives.
- Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
- Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Facilitated design sessions with the implementation team to define the solution.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Identified needs of customers promptly and efficiently.
- Identified or monitored current and potential customers using business intelligence tools.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Translated user needs into actionable items that could be addressed by IT teams.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Defined business requirements and reported them back to stakeholders.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Provided technical support for existing reports, dashboards or other tools.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Mapped and documented interfaces between legacy and new systems.
- Analyzed existing systems and processes to identify areas of improvement.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Maintained or updated business intelligence tools, databases or dashboards.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Prepared business proposals and presentations for various stakeholders.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
- Provided technical support during user acceptance testing cycles.
- Identified gaps between current state and desired future state operations.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Project -1 Business Analyst
Piersoft Technologies Pvt. Ltd Domain
01.2025 - Current
- Project Name: Project 360
- Project Description: Project 360 is a comprehensive project management solution designed to streamline and automate project workflows
- The focus is on building the foundation for core project management functionalities, enabling users to define projects, manage contracts, establish a Work Breakdown Structure (WBS), and control project budgets for effective Project tracking and monitoring
- By digitizing these critical processes, Project 360 aims to enhance collaboration, improve visibility, and ensure better control over project lifecycles
- Responsibilities:
- Involved in Requirement gathering by communicating with the stakeholders and prepared the functional document with functional diagrams
- Prepared BRD, FRD Documents for the development of the project
- Responsible for writing and review the User Stories with acceptance criteria
- Bridging the gap between business needs and technical solutions, and facilitating communication and understanding between all stakeholders
- Responsible for Scrum, Sprint Planning, Backlog Grooming and Sprint Retrospective meetings
- Responsible for creating the Projects in JIRA and maintaining the backlog
- Responsible for UAT
Project - 2 Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
- Name: Procure 360
- Project Description: The Procure 360 portal is designed as a centralized digital platform for procuring materials, machinery, and manpower
- It streamlines requests submitted by authorized users through the marketplace portal, which then appears in the Procure 360 portal
- This portal enables authorized employees to request purchases based on requirements
- Authorized users can approve or make decisions on requests
- If an approver accepts a request, they determine the quantity to procure through available resources (e.g., Purchase, Cost Peg Transfer, Transfer Orders, Purchase Advises)
- If a request is rejected, the approver provides detailed reasons for the rejection
- Users can create purchase orders by directly contacting business partners or issuing a Request for Quotation (RFQ)
- The Purchase Order tab displays all purchase orders and successfully created purchase orders are updated in the ERP
- Responsibilities:
- Involving in review the User Stories with acceptance criteria
- Bridging the gap between business needs and technical solutions, and facilitating communication and understanding between all stakeholders
- Responsible for Scrum, Sprint Planning, Backlog Grooming and Sprint Retrospective meetings
- Responsible for creating the Projects in JIRA and maintaining the backlog
- Responsible for UAT
Project - 3 Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
- Name: Service Portal
- Project Description: Service Portal is a comprehensive digital platform designed to streamline asset management and maintenance processes
- It provides a centralized system to manage equipment records, log sheets, maintenance activities, annual maintenance contracts (AMCs), document repositories, equipment disposal, and accident/incident reports
- The portal enhances operational efficiency, compliance, and decision-making
- Asset Masters: Maintain a detailed repository of both owned and hired equipment, including specifications, ownership details, and purchase information
- Log Sheets: Record and monitor equipment usage, operational status, and performance metrics
- Annual Maintenance Contracts (AMC): Track contract details, service providers, and maintenance visit records
- Maintenance Management: Log preventive and corrective maintenance activities to ensure equipment reliability
- Document Repository: Securely store essential documents (e.g., RC, Insurance, NOC, permits)
- Accident/Incident Reporting: Record and analyze equipment-related accidents or incidents for improved safety
- Equipment Disposal: Manage records for decommissioned equipment
- User Login & Access Control: Provide secure, role-based access to the portal
- Responsibilities:
- Involved in Requirement gathering by communicating with the stakeholders and prepared the functional document with functional diagrams
- Prepared BRD, FRD Documents for the development of the project
- Responsible for writing and review the User Stories with acceptance criteria
- Bridging the gap between business needs and technical solutions, and facilitating communication and understanding between all stakeholders
- Responsible for Scrum, Sprint Planning, Backlog Grooming and Sprint Retrospective meetings
- Responsible for creating the Projects in JIRA and maintaining the backlog
- Responsible for UAT
Project - 4 Business Analyst, Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
- Project Name: Digital Warehouse
- The Digital Warehousing application is an innovative solution designed to optimize warehouse management by streamlining material handling, enhancing accuracy, and improving efficiency
- This document outlines its developed and ongoing functionalities, ensuring a seamless executional flow
- With specialized features and an intuitive interface, the system simplifies processes for end users, including Site Engineers and Quality Engineers
- It enhances operational effectiveness, making warehouse tasks more efficient and user-friendly
- Responsibilities:
- Involving in review the User Stories with acceptance criteria
- Bridging the gap between business needs and technical solutions, and facilitating communication and understanding between all stakeholders
- Responsible for Scrum, Sprint Planning, Backlog Grooming and Sprint Retrospective meetings
- Responsible for creating the Projects in JIRA and maintaining the backlog
- Responsible for UAT
- Project - 5
Business Analyst
PCC technology group, LLC
09.2023 - 11.2024
- Name: Maryland Campaign Finance System
- Project Description: The Maryland campaign finance reporting information system (MDCRIS) is a software solution systematically developed by PCC technology group, LLC
- This online filing system, provided by the Delaware government accountability enables campaign committees to file campaign finance reports directly to the state in a secured way
- The DECFRS is an easy-to-use application which does not require Committees to install any complex software on their PCs
- The application can be run from any computer with internet access
- This system enables Committees to manage their Receipts & Expenditures, file Campaign Finance Reports to the State and create Amendments for prior filings
- The DECFRS helps Committees avoid some common errors that can occur with such filings
- Also, human errors caused by the data entry staff can be significantly reduced
- The transactions entered into the DECFRS system remain confidential until the Committee chooses to file them to the State
- The DECFRS enables Committees to view and download data using standard Microsoft Office products such as Word, Excel and PDF and CSV formats
- This way, the Committees can be ensured that the forms and reports submitted to State are in the appropriate format
- Responsibilities:
- Worked with PCCTG team and the clients to get the requirements and discussions on analysing the functionality
- Documented the Business requirements into FRD’s and BRD’s
- Prepared the GAP and User Manual documents for better understanding of the user interface
- Involved in developing and executing Test cases to ensure a Quality product that satisfies functional requirements and customers’ needs
- Studying and analyzing functional Specification document
- Performed Functionality, Regression, Integration and System Testing
Business Analyst
Mogo Mantra India Pvt. Ltd
10.2019 - 11.2024
- Analyzed and tracked data to prepare forecasts and identify trends.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Analyzed competitive market strategies through related product, market or share trends.
- Identified opportunities for cost savings through process automation initiatives.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
- Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Conducted competitive analysis to inform strategic planning and positioning.
- Facilitated design sessions with the implementation team to define the solution.
- Collected, tracked and evaluated current business and market trend data.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Identified needs of customers promptly and efficiently.
- Created, analyzed, and validated detailed functional specifications.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Translated user needs into actionable items that could be addressed by IT teams.
- Generated standard or custom reports summarizing business, financial or economic data.
- Created and designed business intelligence databases, spreadsheets or outputs.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Defined business requirements and reported them back to stakeholders.
- Provided technical support for existing reports, dashboards or other tools.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Mapped and documented interfaces between legacy and new systems.
- Analyzed existing systems and processes to identify areas of improvement.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Maintained or updated business intelligence tools, databases or dashboards.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Prepared business proposals and presentations for various stakeholders.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
- Provided technical support during user acceptance testing cycles.
- Disseminated information regarding tools, reports or metadata enhancements.
- Identified gaps between current state and desired future state operations.
- Assisted in developing training materials for internal staff on new products or services.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Gathered and organized data to analyze current industry trends.
- Managed diverse projects for data capture, storage and forecast analysis.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
Project - 7 Business Analyst
Florida Power & Light
04.2022 - 08.2023
- Assisted in creating test scenarios and test cases in order to validate functionality prior to system launch or deployment.
- Generated comprehensive reports summarizing key findings from various tasks completed throughout the project lifecycle.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Recommended best practices for future implementations based on lessons learned from previous projects.
- Prepared presentations for senior management highlighting key findings from research activities conducted during the project lifecycle.
- Provided training support by developing user guides and conducting knowledge transfer sessions for new users and teams as needed.
- Facilitated design sessions with the implementation team to define the solution.
- Conducted competitive analysis to inform strategic planning and positioning.
- Disseminated information regarding tools, reports or metadata enhancements.
- Created, analyzed, and validated detailed functional specifications.
- Defined business requirements and reported them back to stakeholders.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Managed diverse projects for data capture, storage and forecast analysis.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Facilitated meetings between stakeholders from different departments to discuss requirements and provide updates on progress.
- Generated standard or custom reports summarizing business, financial or economic data.
- Analyzed existing systems, procedures and data flows to identify areas of improvement for process optimization.
- Developed project plans and timelines to ensure successful completion of projects.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Analyzed competitive market strategies through related product, market or share trends.
- Interacted regularly with clients and vendors in order to maintain strong relationships while ensuring their needs are met.
- Conducted gap analysis between current and desired state to identify opportunities for process improvements or automation.
- Collected, tracked and evaluated current business and market trend data.
- Identified or monitored current and potential customers using business intelligence tools.
- Identified potential risks associated with projects by analyzing data points related to resources, costs, schedules.
- Monitored project performance metrics such as cost savings, time savings, customer satisfaction levels to measure success of initiatives.
- Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
- Maintained or updated business intelligence tools, databases or dashboards.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Identified needs of customers promptly and efficiently.
- Provided post-implementation support by troubleshooting any issues that arise after go-live date is reached.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Created detailed project plans and timelines to ensure successful completion of projects within scope, budget, and timeline.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
- Mapped and documented interfaces between legacy and new systems.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
- Prepared business proposals and presentations for various stakeholders.
- Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Performed root cause analysis when issues arose during project execution in order to quickly resolve them.
- Gathered and organized data to analyze current industry trends.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Partnered with technical teams to develop strategies for translating business needs into technical solutions.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Maintained accurate records throughout the life cycle of each project including budgets, timelines and any changes made.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Collaborated with cross-functional teams including IT, operations, finance and marketing departments to ensure alignment on project deliverables.
- Developed Business Requirements Documents that captured the functional requirements of the proposed system.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Created and designed business intelligence databases, spreadsheets or outputs.
- Led requirements gathering sessions with stakeholders to define and document business objectives, processes, and user stories.
- Provided technical support for existing reports, dashboards or other tools.
- Achieved cost-savings by developing functional solutions to problems.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Updated and maintained databases with current information.
8 Business Analyst
Care Centre
10.2019 - 03.2022
- FPL is the Florida-based power utility company, would looking to implement a campaign management tools to improve customer target, enhance marketing using modern channels and reduced dependency in service provider for marketing
- Cognizant was chosen to assess FPL marketing needs and implement campaign management using UNICA Campaign and Silver pop
- As technical lead I am responsible to carefully design and implementation of UNICA Campaign to meet FPL marketing current and future needs
- Roles and Responsibilities:
- Major responsibilities includes requirement gathering to design the campaign, execution of Campaign, sending mail, SMS, Push messages and email communication’s
- Creation of Segments, custom macros, stored procedures using UNICA
- Implement different security policies on Unica to maintain security for the user roles
- Involved in designing the solutions for multi-channel campaigns which includes(DM,email)
- Worked on campaign migrations and V9 to V10 conversions
- Implement integration with message broadcast team to trigger the SMS and voice messages
- Configured Interaction strategies and mapped dynamic offers to smart segments
- Responsible for creating various Interactive Channel, Flowcharts, Offers, Interaction Strategy
- Modifying Interactive flowchart, creation of new offer, deployment and API testing using interact admin tool
- Responsible for creating Interactive Channels and Interaction Strategy
- Have developed interactive flowcharts in sessions and Used flagging with Derived Fields, UserVariables
- Identify all necessary data elements for selection from appropriate tables and data sources
- Building and testing the campaign flowchart in UNICA 10.1 as per the business requirements
- Design the database and email templates using rules and conditions in silver pop
- Create the programs for schedule the email delivery on silverpop
- Sending Email to the end users using IBM Watson campaign management
- Creating scheduling solution to automate the flowchart execution
- Creating supporting documents for Unica Application
- Responsible for delivering the end to end Unica deliverables
- Involved Admin activates in IBM Unica campaign
- Involved in preparation of test cases, Unit testing, Functional testing, User Acceptance Validation (UAV) Project –
9 Business Analyst
Deloitte Tax Services India Pvt. Ltd
04.2019 - 09.2019
- Domain- Projects
- Collaborating closely with stakeholders to gather functional & non-functional requirements for Agile Methodology project
- Working on client’s business requirements by constructing easy-to-understand documents like SRS and conducting several understanding sessions with Development & QA Team
- Translating stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams
- Assessing risks related to requirements implementation, testing processes and project communications
- Delivering sessions/ presentations to business and other stakeholders
- Spearheading UAT testing, test data set-up, test environment set-up and UAT sign-offs from the business for UAT testing
- Coordinating for onsite & offsite tasks in a project and preparing test, risk & change control plans and SOPs for testing
- Providing business solutions to various complex problems
- Key Result Areas as Tax Consultant:
- Analyzed client’s portfolio and provided tax consultation; ensured compliance with Income Tax Act
- Spearheaded corporate tax computations, P&L statement & trail balance and balance sheet, tax packs, transmittal letters/
- KIM and E-filing CT600, CT1 returns for the corporate houses
- Collaborating with the Engagement Team for smooth work inflow and submission of returns to HMRC within the set timelines
- Interfaced with clients for tax documents, query sheets and updated the draft computation based on clients’ responses
- Achievements:
- Exhibited skills in finance & marketing by providing various business solutions & taxation services to the clients
- Merit of designing Excel tools for large data comparison for thousands of records
- Project, - MEIM (Medical Electronic Information Management)
Business Analyst
Ares Technologies
10.2015 - 09.2019
- Analyzed and tracked data to prepare forecasts and identify trends.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Analyzed competitive market strategies through related product, market or share trends.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
- Identified opportunities for cost savings through process automation initiatives.
- Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Conducted competitive analysis to inform strategic planning and positioning.
- Facilitated design sessions with the implementation team to define the solution.
- Collected, tracked and evaluated current business and market trend data.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Identified needs of customers promptly and efficiently.
- Identified or monitored current and potential customers using business intelligence tools.
- Created, analyzed, and validated detailed functional specifications.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Translated user needs into actionable items that could be addressed by IT teams.
- Generated standard or custom reports summarizing business, financial or economic data.
- Created and designed business intelligence databases, spreadsheets or outputs.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Defined business requirements and reported them back to stakeholders.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Provided technical support for existing reports, dashboards or other tools.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Mapped and documented interfaces between legacy and new systems.
- Analyzed existing systems and processes to identify areas of improvement.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Maintained or updated business intelligence tools, databases or dashboards.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Prepared business proposals and presentations for various stakeholders.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Developed reports using SQL queries to track progress against key performance indicators.
- Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
- Provided technical support during user acceptance testing cycles.
- Disseminated information regarding tools, reports or metadata enhancements.
- Identified gaps between current state and desired future state operations.
- Assisted in developing training materials for internal staff on new products or services.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Gathered and organized data to analyze current industry trends.
- Managed diverse projects for data capture, storage and forecast analysis.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed household errands and other essential duties.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
Business Head
Ares Technologies
02.2014 - 09.2019
- Facilitated collection of functional requirements & data requirements from system users and preparation of business requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system
- Giving Training on ERP application and Conducting User Acceptance Testing
- Facilitated collection of functional requirements & data requirements from system users and preparation of business requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system
- Conducted a KT session to our technical team and testing with each and every features description with function requirement specification
- Created As-is and To-be process flow with documentation and created the flow charts with mock screens
- Played a pivotal role in JAD sessions helping to develop detailed solutions and documented the Functional and System specification requirements
- Coordinating with onshore in requirement gathering and supporting technical team with requirement
- Involving in change request control requirement and meeting with various technical leads
- Executing requirements in ALM tool and Share Point tool with Documentation
- Involving with production team for requirement change control meetings
- Conducted a KT session for our technical team and testing with each feature’s description with function requirement specification
- Good Experience in Business & System analysis, stake holders & End Users analysis and support the application management
- Involved in SDLC model of ERP development and implementation for various modules like Procurement, Warehouse &production
- Conducted Business Requirement analysis, documentation like BRD/FRD/SRS & User manual Document
- Good Experience in Flow chart, Process flow, business flow & Mock flow designs
- HRMS(Adrenalin) Software Implementation
- HR Implementation Manager
- Vendor management
- Responsible for identifying new prospects, through market research, e-mail campaigns and calling campaign for promotion of our recruitment services To create a valuable market for organization
- Research and build relationships with new clients
- Lead Generation for recruitment Services through – Phone and Email
- Represent company profile to our Clients
- Responsibility To Create a New Market
- Meeting the clients and giving presentation on company profile
- Understanding the client requirements and explaining them our innovative solutions
- Provide quotation based on Client requirement
- Regular follow up with the prospects to ensure future business and to keep prospect warm
- Identify the key decision makers in the organization for quick closure of the vendor empanelment
- Responsible for the preparation of documents for agreement with the client
- Responsible for the preparing the agreement copy and share with the clients
- Responsible for the execution of the agreement successfully
- Submit weekly progress reports with the client on deliverables
- Regular co-ordination on new requirements and new strategies to closures
- Regular Follow up with finance team to submit invoices and payments
- Managing and Coordinating Prospects and Client Visits
- Maintaining Relationship between organization and customers by providing Best services to existing as well as New clients
- Create awareness of our products through Demos Meetings
- Maintain Good environment in Organization
- Manage sales team as well as production unit
- Taking a DSR from sales executives
- Responsible for total business activity
- Resolved customer inquiries and complaints requiring management-level escalation.
- Oversaw employee hiring, recruitment and training for multiple business locations.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Resolved conflicts among employees through effective problem solving techniques while taking into account individual needs.
- Implemented rigorous performance metrics to evaluate and improve team productivity and service quality.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Rolled out innovative employee training program to boost worker education and improve customer satisfaction.
- Automated office operations and managed client and employee correspondence, scheduling, record tracking and data communications.
- Fostered a culture of continuous improvement, encouraging innovation and operational excellence.
- Produced thorough, accurate and timely reports of project activities.
- Negotiated contracts with suppliers and customers to maximize profitability.
- Directed the development and implementation of operational policies and procedures.
- Planned marketing campaigns to generate leads and increase sales revenue.
- Analyzed business performance data and forecasted business results for upper management.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Identified new markets and opportunities for growth in existing markets.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Mitigated financial discrepancies to maintain company's good financial standing.
- Successfully negotiated with vendors to receive best pricing and terms.
- Led process improvements and organizational updates by streamlining selling and contracting procedures.
- Oversaw the budgeting process to ensure fiscal responsibility and accountability.
- Tracked and measured operational efficiency of business, to adjust and optimize use of available resources.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw business accounting, audit and budget departments to meet financial goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Facilitated communication between various teams within the organization in order to improve efficiency.
- Directed cross-functional teams to foster innovation and drive project completion within time and budget constraints.
- Implemented quality control measures to uphold company standards.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Developed and executed marketing strategies to expand market presence and drive brand awareness.
- Reduced costs by examining operations for inefficiencies, eliminating waste and renegotiating contracts.
- Determined appropriate department and operational budgets and kept track of spending rates against plan.
- Carried out strategies to raise capital and develop financial plans for mergers and acquisitions.
- Assisted senior executives with monthly close and preparation of monthly operating reports and financial statements.
- Analyzed financial statements to plan and manage future policies of company.
- Monitored customer feedback to maintain high standards of quality assurance.
- Delegated work to staff, setting priorities and goals.
- Reviewed and optimized supply chain operations to ensure efficiency, sustainability, and cost-effectiveness.
- Developed and deepened industry partnerships.
- Established long-term relationships with key stakeholders such as clients, vendors, investors.
- Provided guidance on business decisions while ensuring they align with corporate vision.
- Cultivated strong relationships with stakeholders, including investors, partners, and key customers, to secure business interests.
- Oversaw development and implementation of comprehensive business strategies to achieve short and long-term goals.
- Drafted executive summaries about current projects for board members at quarterly meetings.
- Improved policies to match corporate vision and accomplish business goals.
- Prepared monthly financial reports for senior executive officer review.
- Implemented innovative marketing strategies to increase brand awareness and drive sales growth.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Facilitated effective communication channels within the organization to ensure transparency and employee engagement.
- Set and oversaw yearly and intermediate sales plans to achieve revenue objectives.
- Assisted chief executive officer in recruitment and employment contract negotiations.
- Optimized revenue streams by consistently exceeding client expectations.
- Conducted presentations using PowerPoint to provide illustrations and graphs to communicate complex business concepts.
- Proposed or approved modifications to project plans.
- Coordinated activities across multiple departments or locations in order to achieve company goals.
- Designed detailed business plans to outline finances, goals and operations of company.
- Coordinated with HR to recruit, train, and retain top talent, ensuring alignment with corporate culture and objectives.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Developed and implemented strategies for increasing market share, profitability, and customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed financial reports to track performance against objectives, making adjustments to strategies as necessary.
- Managed budgeting processes, ensuring alignment with corporate objectives and financial sustainability.
- Designed professional training and development programs for support staff.
- Managed staff recruitment, training, evaluation, and disciplinary actions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Led strategic planning and execution to enhance profitability and operational efficiency across all company divisions.
- Championed the adoption of new technologies to streamline operations and enhance service delivery.
- Maintained an up-to-date knowledge base regarding industry trends so that proactive steps can be taken when necessary.
- Monitored regulatory compliance across all business operations, mitigating legal risks and maintaining corporate reputation.
- Negotiated high-value contracts with suppliers and clients to optimize cost-efficiency and revenue growth.
- Organized meetings between senior management team members to discuss strategic plans.
- Assigned work and monitored performance of project personnel.
- Analyzed the financial performance of business operations to identify areas of improvement.
- Created and managed budgets for travel, training, and team-building activities.
- Represented the company at industry events, conferences, and public forums to enhance business networking.
- Directed negotiations and preparation of contracts.
Project -2 ERP Consultant & Business Analyst
Nylex Corporation
04.2018 - 03.2019
- Description : Medical Electronic Information Management MEIM is developing to implement for any organization
- It enables physicians, patients, pharmacies, hospitals and diagnostic/imaging laboratories to access real-time information for their needs
- Patients will have secure online access to their health records from a customized home page
- Physicians will benefit from cost-effective, complete office automation with central real-time patient information, electronic prescriptions
- Pharmacists will appreciate the ease of receiving online prescriptions
- Further, legibility problems will be alleviated significantly reducing the risk of error
- Diagnostic and imaging labs will benefit from automation with centralized real-time pertinent patient information
- Two of the most appealing features of MEIM are that it eliminates wait-time and is extremely cost-effective
- Role:
- Prepare SRS Documentation based Requirements/Conducting Reviews and Meeting with Clients
- Created project charter and gathered business requirements from project stakeholders and analyzed them
- Studied documentation for the old application, to capture the existing functionality in Use Cases
- Defined and documented project scope, detailed business requirements and system design specifications after structured analysis of user needs, existing and proposed business systems and data
- Ensured a seamless communication between the offshore development and quality assurance teams and the project stakeholders both on-site and off-site.
Business Analyst
Ares Technologies
02.2017 - 03.2018
- Open Source-ERP application built on PHP platform
- Worked as a Business Analyst of Store ERP Systems for retail division of multi-channel retailer Developed modification for in store systems, including POS system, merchandising reports and price file database Managed and implemented system enhancements
- Responsibilities:
- Liaison between the client and development team to support the client’s data analysis and reporting needs
- Utilized Agile/ SCRUM and PMI methodologies to monitor, steer and develop project objectives
- Involved in setting up different configuration environments for compatibility testing and manual testing
- Gather requirements for the listed options risk management system, specifically for index options risk management spreadsheet
- Defining requirements for product control and risk management end of day feeds
- Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation
- Created use cases, activity diagrams and process diagrams using Microsoft Visio
- Wrote Test plan and Test cases for the Integration testing and system testing
- Worked on data modelling and produced data mapping and data definition documentation
- Used Informatica to extract and transform data from various DB2 databases to the data warehouse
- Use Cases and other Process Flow Models were designed using MS Visio and Rational Rose
- Constructed Use Cases and Wireframes and translated them into a Functional Requirement Specifications document
- Collaborated in building a business analysis process model using Rational Rose, Requisite Ro, and Visio
- Setting up document hierarchy and standards to define different levels of requirement using Rational Requisite Pro
- Created Physical Inventory process for retail stores, consisted of data integration and inventory processes with third party vendor
- Conducted user interviews, gathered requirements, analyzed, and documented business requirements based on the analysis of loan processing workflow model
- Organized many Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end-user/clients/stake holders and the IT group
- Develop and maintain sales reporting using MS Excel queries, SQL in Teradata, and MS Access
- Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), Agile, Windows XP/2000, Oracle, PL/SQL, MySQL, Java/J2EE, MS-Project, MS-Office Suite, MS Visio, MS Word, MS Excel,Java, Microsoft Office (Word, Excel, Project, Visio).
- Analyzed and tracked data to prepare forecasts and identify trends.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Analyzed competitive market strategies through related product, market or share trends.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Identified opportunities for cost savings through process automation initiatives.
- Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
- Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Conducted competitive analysis to inform strategic planning and positioning.
- Facilitated design sessions with the implementation team to define the solution.
- Collected, tracked and evaluated current business and market trend data.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Identified needs of customers promptly and efficiently.
- Identified or monitored current and potential customers using business intelligence tools.
- Created, analyzed, and validated detailed functional specifications.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Translated user needs into actionable items that could be addressed by IT teams.
- Generated standard or custom reports summarizing business, financial or economic data.
- Created and designed business intelligence databases, spreadsheets or outputs.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Defined business requirements and reported them back to stakeholders.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Provided technical support for existing reports, dashboards or other tools.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Mapped and documented interfaces between legacy and new systems.
- Analyzed existing systems and processes to identify areas of improvement.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Maintained or updated business intelligence tools, databases or dashboards.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Prepared business proposals and presentations for various stakeholders.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Developed reports using SQL queries to track progress against key performance indicators.
- Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
- Provided technical support during user acceptance testing cycles.
- Disseminated information regarding tools, reports or metadata enhancements.
- Identified gaps between current state and desired future state operations.
- Assisted in developing training materials for internal staff on new products or services.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Gathered and organized data to analyze current industry trends.
- Managed diverse projects for data capture, storage and forecast analysis.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed household errands and other essential duties.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
Business Analyst
Ares Technologies
10.2015 - 03.2017
- Analyzed and tracked data to prepare forecasts and identify trends.
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Analyzed competitive market strategies through related product, market or share trends.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Identified opportunities for cost savings through process automation initiatives.
- Conducted insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
- Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Conducted competitive analysis to inform strategic planning and positioning.
- Facilitated design sessions with the implementation team to define the solution.
- Collected, tracked and evaluated current business and market trend data.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Identified needs of customers promptly and efficiently.
- Identified or monitored current and potential customers using business intelligence tools.
- Created, analyzed, and validated detailed functional specifications.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Translated user needs into actionable items that could be addressed by IT teams.
- Generated standard or custom reports summarizing business, financial or economic data.
- Created and designed business intelligence databases, spreadsheets or outputs.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Defined business requirements and reported them back to stakeholders.
- Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Provided technical support for existing reports, dashboards or other tools.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Mapped and documented interfaces between legacy and new systems.
- Analyzed existing systems and processes to identify areas of improvement.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Maintained or updated business intelligence tools, databases or dashboards.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Prepared business proposals and presentations for various stakeholders.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Developed reports using SQL queries to track progress against key performance indicators.
- Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
- Provided technical support during user acceptance testing cycles.
- Disseminated information regarding tools, reports or metadata enhancements.
- Identified gaps between current state and desired future state operations.
- Assisted in developing training materials for internal staff on new products or services.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Gathered and organized data to analyze current industry trends.
- Managed diverse projects for data capture, storage and forecast analysis.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed household errands and other essential duties.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
Recruitment Lead
Ares Technologies
02.2014 - 09.2015
- Analyzed industry trends and best practices to ensure the company remained competitive in its hiring efforts.
- Coached hiring managers on interview techniques and assessment methods.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
- Monitored employee referrals program performance metrics.
- Assessed training needs of newly hired employees.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Facilitated job application processes for qualified candidates.
- Developed and maintained a network of contacts to help identify and source qualified candidates.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
- Reviewed resumes and conducted phone interviews to evaluate candidate qualifications.
- Addressed harassment allegations, work complaints or other employee concerns.
- Presented reports on recruitment progress at management meetings.
- Participated in local job fairs and recruitment events for prospective hiring.
- Established strong working relationships with external vendors.
- Coordinated and attended career fairs and recruitment events to source candidates.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Scheduled or conducted new employee orientations.
- Designed onboarding programs for new hires.
- Conducted exit interviews and completed employment termination paperwork.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Created job postings on various job boards and social media platforms.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Managed relationships with staffing agencies to source potential candidates.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Collaborated with hiring managers on job requirements and selection criteria.
- Maintained accurate records of all recruitment activities using applicant tracking systems.
- Hired employees and processed hiring-related paperwork.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Prepared or maintained employment records using human resources management system software.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Assisted with the onboarding process for new hires.
- Participated in career fairs and networking events to promote employer brand.
- Negotiated employment contracts with successful candidates.
- Organized job fairs, open houses, and other recruiting events.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Conferred with management to develop or implement personnel policies or procedures.
- Updated and maintained candidate records in the recruitment database.
- Ensured compliance with labor laws when screening applicants.
- Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
- Sourced, qualified and conducted screening interviews with job candidates.
- Negotiated salary and benefits packages with candidates.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
- Provided feedback to unsuccessful applicants in a timely manner.
- Conducted regular performance reviews with team members to ensure quality standards are met.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Managed candidate activity within Applicant Tracking System (ATS).
- Implemented diversity recruiting strategies to promote an inclusive workplace.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Fostered relationships with hiring managers to understand departmental hiring needs.
- Leveraged applicant tracking systems (ATS) to streamline recruitment processes.
- Identified innovative ways to improve the recruitment process efficiency.
- Conducted reference and background checks on prospective employees.
- Crafted compelling job descriptions to attract qualified candidates.
- Tracked and analyzed recruitment metrics to identify areas for improvement.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Provided guidance on compensation packages during offer negotiations.
- Analyzed employment-related data and prepared reports.
- Explained job duties, compensation and benefits to potential candidates.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Interpreted and explained human resources policies, procedures or regulations.
- Provided a positive candidate experience throughout the recruitment process.
- Conducted face-to-face interviews with shortlisted candidates.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Developed and implemented innovative recruiting strategies to attract diverse talent.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Utilized various software and tools to streamline processes and optimize performance.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Updated and maintained databases with current information.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Recruiter
Capital Capture Ltd
02.2009 - 01.2014
- Crafted compelling job descriptions to attract qualified candidates.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
- Updated and maintained candidate records in the recruitment database.
- Developed job descriptions and postings to attract qualified applicants.
- Managed employee referrals program including tracking progress and awarding incentives.
- Interpreted and explained human resources policies, procedures or regulations.
- Maintained Applicant Tracking System records of all applicants.
- Facilitated job application processes for qualified candidates.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Fostered relationships with hiring managers to understand departmental hiring needs.
- Assisted with the onboarding process for new hires.
- Negotiated salaries and other employment terms with successful applicants.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Managed candidate activity within Applicant Tracking System (ATS).
- Read, analyzed, and interpreted various internal and external documents and reports.
- Provided a positive candidate experience throughout the recruitment process.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
- Coordinated and attended career fairs and recruitment events to source candidates.
- Collaborated with hiring managers to understand position requirements.
- Advised hiring managers on interview techniques and selection criteria.
- Developed and implemented innovative recruiting strategies to attract diverse talent.
- Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
- Analyzed employment-related data and prepared reports.
- Tracked and analyzed recruitment metrics to identify areas for improvement.
- Leveraged applicant tracking systems (ATS) to streamline recruitment processes.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Hired employees and processed hiring-related paperwork.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Implemented diversity recruiting strategies to promote an inclusive workplace.
- Conducted exit interviews and completed employment termination paperwork.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Ensured compliance with applicable laws and regulations regarding recruitment activities.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Participated in industry networking events to build talent pipeline.
- Addressed harassment allegations, work complaints or other employee concerns.
- Created reports on key recruitment metrics such as time-to-fill and cost-per-hire.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Advised management on staffing needs and strategies for improving diversity initiatives.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Scheduled or conducted new employee orientations.
- Ensured compliance with federal, state, and local employment laws and regulations.
- Developed and maintained a network of contacts to help identify and source qualified candidates.
- Conducted reference and background checks on prospective employees.
- Participated in local job fairs and recruitment events for prospective hiring.
- Sourced and screened potential candidates for open positions.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Identified best practices for recruiting process improvement.
- Researched emerging trends in recruitment technology and techniques.
- Built relationships with universities, colleges, alumni associations.
- Sourced, qualified and conducted screening interviews with job candidates.
- Explained job duties, compensation and benefits to potential candidates.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Prepared or maintained employment records using human resources management system software.
- Organized recruitment activities such as career fairs, campus visits.
- Referred suitable candidates to relevant departments for additional assessment.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Conferred with management to develop or implement personnel policies or procedures.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Negotiated salary and benefits packages with candidates.
- Completed routine maintenance and repair.
- Conducted testing of software and systems to ensure quality and reliability.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
SAP
TAG, Capital Capture Ltd
02.2009 - 01.2013
- Success factor Product (HRMS) Implementation
- Responsible for full life cycle of Recruitment process and handled the entire recruitment process from understanding the requirement, sourcing, screening, initial interviewing to final placement
- Gathering the requirement from presales team and Delivery Managers and Strategizing recruitment needs
- Sourcing the Resume through various channels like Job portals / Employee Referrals / Internal Database and Screening and short listing the profiles as per the Skills, domain, Project Suitability and budget
- Leverage social media including LinkedIn and Professional Groups to discover niche talent
- Coordinating with technical panels, scheduling of interviews
- Negotiating & finalizing Offers (Both Onsite and offshore)
- Regular follow-ups with the Offered candidates
- Handholding the Consultants right from proposal till Mobilization
- Arrangement of external consultants for Technical proposal preparations
- Coordination between Visa and travel team for onsite mobilization
- Vendor management
- (Krishna Chaitanya) Page 11 of 11
Education
M.S. -
University of East London
London, U.K.01.2009
B. TECH -
JNTU
Hyderabad, India01.2006
Skills
- SDLC
- Requirement gathering
- Risk management
- Technical documentation
- Process automation
- Write reports
- Task prioritization
- Strategic planning
- Stakeholder communication
- Software development
- Business analysis
- Requirements gathering
- User acceptance testing
- Agile methodology
- Project management
- Process improvement
- Stakeholder engagement
- Documentation preparation
- Risk assessment
- JIRA management
- ERP systems
- Training development
- Problem solving
- Project presentation
- Reliability
- Analyze trends
- Problem-solving
- Narrative use cases
- Data visualization
- Business process modeling
- Public information research
- ERP software
- Search engine optimization
- Verbal and written communication
- Price testing and analysis
- Market analysis
- Technical writing
- Quantitative analysis
- Software testing
- Industry knowledge
- Data synthesis
- IIBA methodologies
- Analytical skills
- Reporting and documentation
- SQL and databases
- Problem-solving aptitude
- Multitasking Abilities
- Workflow optimization
- Quality control
- Revenue growth
- Business acumen
- Change management
- Financial planning
- Business planning
- Functional specifications
- Test case scenarios
- Business case validation
- Adaptability
- Regulatory reporting requirements
- Trend data analysis
- Process optimization
- Internal auditing
- Administration and management
- Revenue development
- Business intelligence testing
- Time management abilities
- Financial advising
- Presentations and decks
- Specifications documentation
- Training and mentoring
- Staff management
- New market identification
- Business reporting
- Business strategy
- Agile methodologies
- MS Visio
- MS Office
- Agile Scrum
- JIRA
- Figma
- HTML
- CSS
- JAVA
- Core Java
- J2ee
- Hibernate
- JDBC
- SQL
- Microsoft Windows 95/98/NT/2000
- XP
- Open Bravo
- Web Application & ERP Systems
Languages
English
First Language
Telugu
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Project -3 Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
Project -1 Business Analyst
Piersoft Technologies Pvt. Ltd Domain
01.2025 - Current
Project - 2 Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
Project - 3 Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
Project - 4 Business Analyst, Business Analyst
Piersoft Technologies Pvt. Ltd
01.2025 - Current
Business Analyst
PCC technology group, LLC
09.2023 - 11.2024
Project - 7 Business Analyst
Florida Power & Light
04.2022 - 08.2023
Business Analyst
Mogo Mantra India Pvt. Ltd
10.2019 - 11.2024
8 Business Analyst
Care Centre
10.2019 - 03.2022
9 Business Analyst
Deloitte Tax Services India Pvt. Ltd
04.2019 - 09.2019
Project -2 ERP Consultant & Business Analyst
Nylex Corporation
04.2018 - 03.2019
Business Analyst
Ares Technologies
02.2017 - 03.2018
Business Analyst
Ares Technologies
10.2015 - 09.2019
Business Analyst
Ares Technologies
10.2015 - 03.2017
Business Head
Ares Technologies
02.2014 - 09.2019
Recruitment Lead
Ares Technologies
02.2014 - 09.2015
Recruiter
Capital Capture Ltd
02.2009 - 01.2014
SAP
TAG, Capital Capture Ltd
02.2009 - 01.2013
M.S. -
University of East London
B. TECH -
JNTU
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