Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Krishna Choudhary

Indore

Summary

Experience in content moderation within digital marketing, focusing on maintaining a positive online environment by blocking inappropriate content and conducting KYC and BGV checks. Utilized statistical tools to investigate accounts for unusual activities, escalating issues to senior teams for resolution. Demonstrated effective customer service skills by handling complaints and providing timely resolutions, contributing to improved customer retention rates. Previous role as Assistant Manager involved overseeing daily operations, achieving sales targets, and fostering strong client relationships that enhanced client retention.

Overview

9
9
years of professional experience

Work History

Associate

TaskUs
Indore
06.2022 - Current
  • Content Moderation service is a high demand service in Digital marketing that enables brands and businesses to enhance their online reputation.My job as an Associate is to block off inappropriate content and to doKYC and BGV of users as a result there is a positive platform for users.Worked on Statistical tools, investigated accounts to detect unusual activities and send them to higher teams to check and clear the alerts.
  • Handled complaints and provided timely resolutions, resulting in improved customer retention.

Assistant Manager

Samadhan Agro Infotech, Indore
Indore
02.2021 - 05.2022

In the role of Assistant Manager in Samadhan Agro Infotech,responsibilities encompassed overseeing daily operations and ensuring effective communication within the team.

  • Consistently exceeded quarterly sales targets, contributing a 95% client satisfaction rate.
  • Established strong relationships with high profile client resulting in a 50% increase in client retention.

Head Clerk

Indian Army, Indore
Indore
08.2016 - 12.2020
  • Maintained accurate records and documentation for operational purpose.
  • Managed mess accounts, prepared monthly financial statements, and oversaw billing and payment processes for officers and authorised personnel.
  • Coordinated and organized official events, social gatherings,and ceremonies within the mess, ensuring proper arrangements, catering, and logistics.

Education

Bachelor of Engineering - Mechanical Engineering

Sushila Devi Bansal College
Mhow
06-2014

High School Diploma -

Army Public School
Mhow
05-2010

Skills

  • Team Leadership
  • Customer Service
  • Effective Communication
  • Microsoft Office
  • Time Management

Languages

Hindi
First Language
English
Proficient (C2)
C2

Accomplishments

  • Awarded 'Employee of the Year' for consistently exceeding performance targets and delivering outstanding customer service.
  • Received positive feedback from 20+ clients for exceptional project delivery, resulting in 15% increase in repeat business and client referrals.

Timeline

Associate

TaskUs
06.2022 - Current

Assistant Manager

Samadhan Agro Infotech, Indore
02.2021 - 05.2022

Head Clerk

Indian Army, Indore
08.2016 - 12.2020

Bachelor of Engineering - Mechanical Engineering

Sushila Devi Bansal College

High School Diploma -

Army Public School
Krishna Choudhary