
Experience in content moderation within digital marketing, focusing on maintaining a positive online environment by blocking inappropriate content and conducting KYC and BGV checks. Utilized statistical tools to investigate accounts for unusual activities, escalating issues to senior teams for resolution. Demonstrated effective customer service skills by handling complaints and providing timely resolutions, contributing to improved customer retention rates. Previous role as Assistant Manager involved overseeing daily operations, achieving sales targets, and fostering strong client relationships that enhanced client retention.
In the role of Assistant Manager in Samadhan Agro Infotech,responsibilities encompassed overseeing daily operations and ensuring effective communication within the team.