Professional Summary:
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Works effectively with cross-functional teams in ensuring operational and service excellence.
Ø Worked on software and application like LARA (LINE and REAL- TIME APPLICATIONS), MACS3, CIRA, C- Report, Share Point
Ø Handled teamwork as a focal by solving users queries, work allocation and providing process related support to the team.
Ø Attending Weekly/Monthly calls with agency (whenever required) sharing updates within team.
Ø Preparing Daily /Weekly/Monthly volume & RFI report.
Ø Handling generic mailbox.
Ø Providing additional support whenever supervisor/manager needs.
Ø Give training to all new joiners.
Ø Managing refresher training/Calibration to reduce the errors.
Ø Worked on automation tool for DATA CLEANING and NOA.
Ø Invoicing
Ø Generate Bill of Lading and send it to the customers.
Ø Customer co-ordination.
Ø Generate Bill of Entry and shipping Bill.
Ø Customer follow up.
Ø Discussed about DGFT discount and convince them.
Ø Prepared Daily, Weekly and Monthly report.
Ø Handled teamwork as a Quality coach by solving users query, work allocation and providing process related support to team.
Ø Prepared Daily, Weekly and Monthly report.
Ø Worked in CRB (Criminal Record Bureau) process.
Ø Handled generic mailbox.
Ø Trained to all new joiners.
Ø Providing additional support when needed to supervisor/manager.
Ø Worked as a data entry operator.
Hard working
undefinedPassed B.Com. from Mumbai University board in 2003.
Passed 12th from Mumbai University board in 1998.
Passed 10th from R.J.Thakur Vidyamandir, Thane, Mumbai, in 1996.
PGDM in Export Import Management, Exim Placements & Academy Pvt.Ltd., 2014
Classification of Goods as per HS Code List, Types of Bills of Entries / INCO Terms / Shipping Bills / Import Duty / Stamp Duty Calculations / AD Code / EDI Registration, Execution & Cancellation of Container Removal Bonds, D.O. Arrangements etc, Export Schemes / Letter of Credit, Preparation of Invoice, P/L, C.O., GSP, B/L, BRC, ARE1, Haz Declaration, Bills of Entries, Shipping Bills, "N" Form, Types of Containers / Packages / Shipments – LCL & FCL / Factory & Dock Stuffing & De-stuffing, Freight Booking / Negotiation with Lines / Cargo Tracking / CBM Calculation / THC, Detention Calculation,
Percentage: 86%
Diploma In Office Automation.
Certified course 60 WPM.
Certificate Course in Export Import Management