Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Hi, I’m

KRISHNA DUBEY

Implementation Manager | Revenue Management
Mumbai
KRISHNA DUBEY

Summary

Results-driven Implementation Manager with over 8 years of experience in revenue management, hospitality software, and data analytics. Demonstrated expertise in customer onboarding, strategic pricing, inventory optimization, and cross-functional collaboration. Proven track record of leveraging AI-powered solutions and advanced analytics to drive business growth and enhance operational efficiency within global hospitality operations. Committed to delivering innovative strategies that align with organizational goals and elevate customer experiences.

Overview

12
years of professional experience
1
Certification
5
Languages

Work History

LodgIQ - AI-Powered Revenue Management and BI Platform

Implementation Manager
10.2022 - Current

Job overview

System Implementation: End-to-end onboarding of hotel properties into the LodgIQ Revenue Management System, managing timelines, deliverables, and success metrics.

Stakeholder Coordination: Seamless liaison between hotel operations teams, external vendors, and internal data integration specialists, to ensure smooth implementation workflows.

Data Management: Rigorous validation of historical and real-time data within RMS platforms to ensure accuracy in pricing recommendations, and inventory optimization.

Training and Enablement: Design and delivery of comprehensive application training programs for hotel staff, ensuring confidence and proficiency in system usage.

Technical Integration: Collaboration with technical teams on PMS integrations, channel connections, and data mapping to establish a robust system infrastructure.

Process Excellence: Development of standardized onboarding frameworks and best practices to reduce implementation time, and improve customer satisfaction.

Revnomix Solutions - Hotel Data Analytics

Revenue Manager
08.2020 - 09.2022

Job overview

  • Conducted comprehensive market intelligence analysis using historical data and competitive insights to identify revenue opportunities.
  • Designed and implemented dynamic pricing strategies, optimizing room rates, and promotional campaigns to maximize financial performance.
  • Executed advanced inventory management techniques, balancing supply and demand to optimize occupancy rates and revenue generation.
  • Managed distribution channels, including OTAs and GDS platforms, enhancing market reach while minimizing distribution costs.
  • Developed predictive financial models with accurate revenue forecasting, detailed performance reporting, and KPI analysis.
  • Excelled in a remote work environment through seamless cross-functional collaboration and proficient use of revenue optimization technologies.

Grand Hyatt Mumbai

Revenue Management Analyst
04.2019 - 08.2020

Job overview

  • Performed comprehensive data mining and analytics across sales, pricing, and customer behavior to drive strategic decision-making
  • Developed sophisticated pricing strategies by evaluating market dynamics, demand fluctuations, and competitive landscapes
  • Employed advanced statistical modeling and predictive analytics to forecast revenue trends and conduct price sensitivity analyses
  • Created comprehensive performance reporting frameworks with data visualization, delivering actionable insights to senior management
  • Fostered collaborative ecosystem aligning cross-functional teams around unified strategic objectives for cohesive organizational performance

Grand Hyatt Dubai

Revenue and Reservations Specialist
11.2017 - 03.2019

Job overview

  • Managed guest reservations, group bookings, and event coordination, ensuring smooth execution and exceptional guest experience
  • Analyzed market trends, competitor pricing, and demand patterns to identify and capitalize on revenue growth opportunities
  • Implemented effective pricing strategies including room rates, discounts, and promotions to maximize revenue potential
  • Monitored distribution channels to optimize revenue generation while controlling distribution costs across multiple platforms

Sitel - Hyatt Data Services

Reservations and Revenue Support
05.2014 - 11.2017

Job overview

  • Managed systems for 37 Hyatt properties across India, Singapore, Dubai, Korea, and Bangkok, monitoring daily setup and revenue tasks
  • Maximized accuracy in rate setup, CRS automation, and compliance of global rate standards for hotels across multiple regions
  • Set up e-distribution for OTAs, mapped hotel data to GDS, and provided support in updating brand website content
  • Successfully gated 4 Hyatt hotels (Grand Hyatt Seoul, Park Hyatt Seoul, Park Hyatt Bangkok, Hyatt Regency Jeju) through system setup
  • Processed 250+ promotions and 100+ types of rate setups, ensuring streamlined procedures and policy compliance

Education

Mumbai University
Mumbai, India

Bachelor of Commerce (B.Com) from Business/Commerce
01.2012

Skills

Hotel Onboarding & Implementation Management

Revenue Management Systems (RMS) - LodgIQ

Data Validation & Quality Assurance

Cross-functional Stakeholder Coordination

Software Training & User Adoption

Vendor & Integration Management

Hospitality Operations & PMS Integration

Customer Success & Relationship Management

Technical Documentation & Process Optimization

Project Management & Timeline Adherence

Software

Opera Cloud

StayNTouch

Infor HMS

OnQ RNI

Ideas G3

MEWS

SynXis

Pegasus

JIRA

Zendesk

Certification

The Fundamentals of Digital Marketing

Timeline

Implementation Manager

LodgIQ - AI-Powered Revenue Management and BI Platform
10.2022 - Current

Revenue Manager

Revnomix Solutions - Hotel Data Analytics
08.2020 - 09.2022

Revenue Management Analyst

Grand Hyatt Mumbai
04.2019 - 08.2020

Revenue and Reservations Specialist

Grand Hyatt Dubai
11.2017 - 03.2019

Reservations and Revenue Support

Sitel - Hyatt Data Services
05.2014 - 11.2017

Mumbai University

Bachelor of Commerce (B.Com) from Business/Commerce
KRISHNA DUBEYImplementation Manager | Revenue Management