With over six years of experience as a Telecaller in the BPO industry and an additional six months as a Sales Executive, I have developed a robust skill set in cold calling, active listening, communication, and negotiation. I am adept at effectively handling customer inquiries, resolving issues with professionalism and empathy, and consistently surpassing performance targets.
In my Sales Executive role, I further enhanced my expertise by meeting sales targets, generating new customer accounts, and maintaining strong client relationships. This experience solidified my skills in lead generation, outbound calling, and utilizing CRM tools to drive business success.