Krishna Gaonkar
Branch Banking
Bangalore
Summary
- Results-oriented individual aiming to apply expertise in a respected organization that prioritizes stability and advancement. Quick learner with a strong ability to assimilate new concepts and practices. Dedicated and diligent, consistently delivering exceptional performance. Soft-spoken demeanor fosters positive interactions and teamwork.
Overview
9
9
years of professional experience
Work History
Banker Authorizer
IDFC First Bank
11.2021 - Current
- Working as a Banker Authorizer at IDFC First Bank from 10.11.2021 to till date.
- Managed customer accounts, ensuring compliance with banking regulations and policies.
- Developed and implemented strategies to enhance customer engagement and satisfaction.
- Analyzed financial data to identify trends and opportunities for product improvement.
- Collaborated with cross-functional teams to streamline banking processes and improve operational efficiency.
- Trained and mentored junior staff on banking procedures and customer service excellence.
- Oversaw risk management initiatives, minimizing exposure and enhancing operational stability.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
Deputy Branch Manager
ICICI Bank Ltd
11.2016 - 11.2021
- Led branch operations, ensuring compliance with regulatory requirements and internal policies.
- Supervised team performance, fostering professional development and enhancing customer service skills.
- Implemented process improvements, increasing operational efficiency and reducing turnaround time for customer requests.
- Developed and executed strategic initiatives to drive branch profitability and enhance customer engagement.
Education
Bachelor of Science - Computer Science
Surana College, Bangalore University
Master of Arts - Public Administration
Karnataka State Open University
Skills
Specialist in Savings and Demat Servicing
REWARDS AND RECOGNISATION
Certificate of Appreciation received from Retail Business Head South, ICICI Bank., Olympians of Karnataka Certificate of Appreciation Received from Zonal Head ICICI Bank., Certificate of Excellence received from the Zonal Head ICICI Bank., Qualified for numerous events organized at Goa, Kerala, Jaipur and Instanbul for exemplary performance in life insurance and other products.
DECLARATION
I hereby declare that the above information given by me is true to the best of my knowledge. Given an opportunity in your organization, I will assure you of diligent and hard work and keep up to the reputation of the organization. Place: Bangalore Date: 2025-08-13 KRISHNA GAONKAR
PERSONAL PROFILE
- Name : Krishna Gaonkar
- Date of Birth : 1988-08-19
- Marital Status : Married
- Nationality : Indian
Timeline
Banker Authorizer
IDFC First Bank
11.2021 - Current
Deputy Branch Manager
ICICI Bank Ltd
11.2016 - 11.2021
Bachelor of Science - Computer Science
Surana College, Bangalore University
Master of Arts - Public Administration
Karnataka State Open University