KRISHNA BHIMAPPA GAWALI
Mumbai
Summary
Experienced Team Management with over 12+ years of experience in Finance and investment product. Excellent reputation for resolving problems and improving customer satisfaction while driving revenue and sales.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Sales Manager
Bajaj Finserv Ltd
Mumbai
01.2019 - Current
- Responsible for Sales and Distribution of Bajaj Finance Ltd Fixed Deposit, Life Insurance & General Insurance, Mutual Funds & Lead Management
- Supervised sales team of [1+8] people, stepping in to support employees and deliver smooth sales processes for clients.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Built long-lasting client relationships through excellent customer service and consistent followups
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
Cluster Area Manager
Tata Aia Life Insurance Company Ltd
Thane and Thane district
03.2018 - 09.2018
- Supervised 13 HDFC bank branch for bancassurance and stepping in to support employees and deliver smooth sales processes for clients.
- Served customers and followed outlined steps of service.
- Worked closely with Cluster Head Branch Managers and Branch Staff to maintain optimum levels of communication to effectively achieving branch target
- Proved successful working within tight deadlines and fast-paced atmosphere.
Manager
Bajaj Finserv Ltd
Mumbai
11.2015 - 01.2018
- Taking Care of Mumbai & Pune Business for Fixed Deposit, Wealth Management & Leading Product
- Handling a team size of 4 On Roll Employees & 11 Off Role Employees
- Dealing with Brokers from Mumbai & Pune for their Request, Queries & for Business on daily basis
- Broker List – JM financial Services Ltd, Karvy, Bluechip Corp Investment, Bajaj Capital Ltd, Axis Capital Ltd, SMC
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Cross-trained existing employees to maximize team agility and performance.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and Broker, Sub-Broker & Team Members through account development.
Business Development Executive
Axis Bank Ltd
Mumbai
10.2010 - 10.2015
- Taking care of CASA leads
- From starting KYC till account no Generation
- Dealing with LI, GI, MF, Gold loans, Personal Loan, Home Loan, Auto Loan, OTR Accounts
- Going on joint call with senior for high value current account.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
Sales Manager
Kotak Mahindra Old Mutual Life Insurance Limited
Mumbai
03.2009 - 08.2010
- Regular recruitment of Insurance Advisors for achieving targets smoothly
- Going on joint calls with advisors to close deal for keeping their motivational energy high.
- Increased revenue by 80% by working closely with key Advisors.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Organized promotional events and interacted with Advisors to increase sales volume.
- Identified, hired and trained highly-qualified Advisors by teaching best practices, procedures and sales strategies.
Education
Bachelor of Commerce - Accounts
Kanpur University
06.2003 - 05.2006
Skills
Staff Management
Strategic planning
Direct sales
Territory Management
New Business Development
Certification
IRDAI
Timeline
Sales Manager
Bajaj Finserv Ltd
01.2019 - Current
Cluster Area Manager
Tata Aia Life Insurance Company Ltd
03.2018 - 09.2018
Manager
Bajaj Finserv Ltd
11.2015 - 01.2018
Business Development Executive
Axis Bank Ltd
10.2010 - 10.2015
Sales Manager
Kotak Mahindra Old Mutual Life Insurance Limited
03.2009 - 08.2010
Bachelor of Commerce - Accounts
Kanpur University
06.2003 - 05.2006