Krishna Gupta
Lucknow
Summary
Dynamic professional with a proven track record at AXIS BANK, excelling in sales management and customer acquisition. Expert in portfolio management and cross-selling strategies, driving significant revenue growth. Adept at building strong client relationships and mentoring teams to achieve high performance, ensuring exceptional customer satisfaction and compliance with industry standards.
Overview
5
5
years of professional experience
Work History
Assistant Manager
AXIS BANK
Lucknow
02.2024 - Current
- Leading sales and business development initiatives to drive branch growth and customer acquisition.
- Managing a portfolio of retail and SME clients, providing tailored banking solutions to meet financial needs.
- Supervising and mentoring junior staff, ensuring high performance and adherence to service standards.
- Driving cross-selling of banking products including loans, insurance, credit cards, and investment services.
- Monitoring account performance, resolving escalated customer issues, and ensuring customer satisfaction.
Operations Manager
MJS DEFENCE ACADEMY
Lucknow
03.2021 - 02.2024
- Builds a Relation with clients so that we can generate Revenue for the Company.
- Good relation with the client gives you power to generate more revenue for the Company.
Sales Officer
Axis Bank
Lucknow
02.2020 - 03.2021
- Promoted and sold banking products including savings accounts, current accounts, and personal loans to retail customers.
- Built and maintained strong customer relationships through effective communication and regular follow-ups.
- Achieved monthly sales targets and contributed to branch revenue growth.
- Identified cross-selling opportunities and introduced clients to appropriate financial products and services.
- Ensured compliance with bank policies and regulatory guidelines during customer onboarding and documentation.
- Assisted in organizing customer outreach campaigns and financial literacy programs.
Education
Master of Business Administration - MBA - Business and Personal/Financial Service
Institute Of Management Research And Techology
Master in Commerce - Business/Commerce, General
JAI NARAYAN P.G. COLLEGE
01.2017
Bachelors in Commerce - Business and Commerce
City Group Of Colleges
01.2015
Skills
- Computer literacy
- Sales management
- Customer acquisition
- Portfolio management
- Cross-selling strategies
- Business development
- Customer relationship management
- Marketing
Accomplishments
- AXIS CHAMPIONS AWARD 2024
Timeline
Assistant Manager
AXIS BANK
02.2024 - Current
Operations Manager
MJS DEFENCE ACADEMY
03.2021 - 02.2024
Sales Officer
Axis Bank
02.2020 - 03.2021
Master of Business Administration - MBA - Business and Personal/Financial Service
Institute Of Management Research And Techology
Master in Commerce - Business/Commerce, General
JAI NARAYAN P.G. COLLEGE
Bachelors in Commerce - Business and Commerce
City Group Of Colleges
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