Krishna Jalnila (28 Years)
Hyderabad
Summary
Dynamic Facility & Operations Lead with 6.6 years of progressive experience optimizing space utilization, managing vendor contracts, and overseeing end-to-end building operations. Proven track record in enhancing user experience through effective communication, health and safety compliance, and sustainability initiatives. Highly skilled in budget management and preventive maintenance, ensuring operational excellence across large-scale corporate environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Facilities and Operations Lead
Smartsoc Solutions, a Virtusa Company
Hyderabad
09.2025 - Current
- Facility Operations & Leadership: Ensure the smooth functioning of all facilities and systems, including HVAC, electrical, and plumbing. Oversee housekeeping, security, and maintenance teams to drive and ensure operational efficiency.
- Financial Management: Develop and manage the facility's operational budget, monitoring expenses and implementing cost-saving measures without compromising quality.
- Safety & Compliance: Ensure the facility complies with all health, safety, and environmental regulations by conducting safety drills, risk assessments, and regular audits.
- Vendor & Contract Management: Manage third-party service providers and ensure adherence to Service Level Agreements (SLAs). Successfully renegotiated rate contracts, locking in existing rates for 24 months without a hike across all vendors to drive significant cost savings.
- Space Management & Relocations: Spearheaded the successful transition and relocation of the office, while continuing to plan for expansions or redesigns to accommodate business growth and ensure effective space utilization.
- Sustainability Initiatives: Monitor energy consumption, implement energy-efficient practices, and initiate sustainability programs such as waste management and water conservation.
- Workplace Experience: Single-handedly organized and managed corporate events, festival celebrations, and Friday evening fun activities to significantly boost employee engagement and overall user experience. Addressed employee grievances related to facilities promptly to ensure a clean, comfortable, and productive work environment.
Facilities Coordinator
Jones Lang LaSalle
Hyderabad
08.2024 - 08.2025
- Scale & Leadership: Facilitated operations for the Google SAR campus across 54 floors, supporting 28,000 daily users, and received the prestigious 'Amazing Addition' award within four months of joining.
- Cost Optimization: Achieved ₹12 Lakhs in procurement savings across all Google Hyderabad sites through strategic vendor negotiations, and managed comprehensive facility budgets including capital investments.
- Operations & Maintenance: Oversaw maintenance of all building systems, conducted regular inspections, scheduled preventative vendor visits (elevators, fire alarms), and planned facility upgrades based on user feedback.
- Vendor & Contract Management: Managed subcontractor activities, negotiated material pricing, established relationships with local vendors, and maintained meticulous records of payments and vendor pricing.
- Safety & Compliance: Enforced critical safety protocols, ensured adherence to applicable laws, and effectively managed emergency response situations (fires, floods, power outages).
- Sustainability & Reporting: Implemented sustainability initiatives, integrated smart building technologies, and generated performance reports detailing energy usage and cost-saving metrics.
- Workplace Services: Scheduled industry-standard cleaning services, tracked daily supply inventory, and provided logistical support for special events.
Admin Executive
Vodafone Idea Limited
Hyderabad
07.2019 - 08.2024
- Facility & Soft Services: Managed end-to-end help desk facilities, soft services, and housekeeping operations, including comprehensive property and asset management, and staff attendance rostering.
- Financial & Procurement: Streamlined procurement and vendor management by overseeing the processing of BPA, PR, PO, SES, GRN, and invoices. Drafted rental and service agreements, managed petty cash, and handled inventory indent control, budgeting, and monthly provisioning for consumables, stationery, and utilities.
- Maintenance & Operations: Administered Annual Maintenance Contracts (AMC) and Preventive Maintenance Services (PMS) for critical infrastructure (HVAC, UPS, DG, FAS, Access Control, Thermography, and office equipment), alongside managing fire extinguisher refilling and compliance.
- Workplace & Employee Experience: Directed comprehensive travel desk operations (flight, train, bus, car, and accommodation bookings), managed guesthouses and service apartments, oversaw cafeteria food and beverage services, and coordinated corporate events, meetings, and conferences.
Associate
Sodexo
Hyderabad
08.2019 - 07.2021
- Managed facility management and stationery stores, overseeing inventory and indent tracking to ensure high accuracy.
- Supervised housekeeping activities to maintain strict cleanliness and operational standards.
- Addressed user concerns regarding transport and accommodation support, significantly enhancing service responsiveness.
Education
MBA - Finance
Holy Mother PG College / Osmania University
Hyderabad10-2021
Bachelor of Commerce - Commerce
Vivekananda Degree College / Osmania University
Hyderabad06-2019
Skills
Core Competencies
- Facility Operations: HVAC, Electrical, Plumbing & Security Maintenance, Space Management & Optimization
- Financial & Admin: Budgeting & Cost Management, PR, PO, SES, and GRN processing, Vendor and Contractor Management
- Procurement & Vendor Management: Strategic sourcing, contract negotiations, SLA enforcement, and comprehensive vendor lifecycle management to optimize operational costs and drive significant savings
- Safety & Compliance: Health, Safety & Environmental Audits, Emergency Response, Fire extinguisher maintenance
- Workplace Experience: Event coordination, Food and beverage management, Travel and accommodation coordination
- Travel Desk: Oversee travel desk activities of confidential leadership teams and new joiners, managing domestic and international travel, as well as visa and passport assistance
Software & Applications
- ERP & Procurement: SAP S/4HANA (BPA, PR, PO, GRN)
- Facility & Access Management: FM Matrix, Lokated, Bio Max & eSSL Biometric (Access Control, Visitor & Meeting Room Management)
- Health & Safety: M-Safe, Cell Site Inspection Automation Tool (CIAT), Permit To Work (PTW), PGI
- Travel & General Admin: MS Office, Quest 2 Travel, IRCTC Rail Connect
Operational Expertise
- Asset Management & Inventory Stocking
- Space Planning & Corporate Relocations
- Work Order & Vendor Management
- Budget Administration
- Repairs, Maintenance & Pest Control
- Database Oversight
Professional Traits & Soft Skills
- Leadership & Collaboration: Compassionate team worker with strong interpersonal and communication skills
- Work Ethic: Self-motivated, sincere, trustworthy, and highly hardworking
- Adaptability & Resilience: Patient and adjustable nature, excelling in time and stress management under pressure
- Execution: Highly developed problem-solving and organizational capabilities
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Certification
Certifications: Completed 70 certified facility management-related courses on LinkedIn.
Timeline
Facilities and Operations Lead
Smartsoc Solutions, a Virtusa Company
09.2025 - Current
Facilities Coordinator
Jones Lang LaSalle
08.2024 - 08.2025
Associate
Sodexo
08.2019 - 07.2021
Admin Executive
Vodafone Idea Limited
07.2019 - 08.2024
MBA - Finance
Holy Mother PG College / Osmania University
Bachelor of Commerce - Commerce
Vivekananda Degree College / Osmania University