Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Krishna Kawa

Krishna Kawa

Mumbai

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

9
9
years of professional experience

Work History

Chetak Caterers

Relationship Manager.
Mumbai
06.2016 - Current
  • Planned and executed catering events for diverse client needs and preferences.
  • Coordinated food preparation and presentation to ensure quality service delivery.
  • Managed inventory, ordering supplies, and maintaining kitchen organization.
  • Developed menus based on seasonal ingredients and client specifications.
  • Supervised catering staff to ensure efficient workflow during events.
  • Communicated with clients to finalize details and address special requests.
  • Ensured compliance with health regulations and safety standards in all operations.
  • Developed menus and recipes according to client requests.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managing Data and prepare the reports.

Education

BMM - Bachelor of Mass Media

KES COLLEGE
Mumbai
06-2015

Skills

  • Menu development
  • Microsoft office
  • Data management
  • Time management
  • Team collaboration
  • Customer service
  • Planning
  • Event planning

Affiliations

Corporate & Award Events:

  • Jack Daniel Award Function – Mehboob Studio.
  • Zee 24 Taas Awards – Taj Hotel.
  • Adobe Corporate Events – Grand Hyatt, Ramada Plaza, JW Marriott.
  • Gujarati Jalso – Large-scale cultural event.
  • Wedding Events – Full-service planning and execution across premium venues.

Exhibitions:

  • Broadcast India – NESCO
  • ABEC Exhibitions – NESCO

Promotions & Brand Activations:

  • Tata Docomo – Portable internet services promotion
  • Red Label Premium Scotch – High-end tasting and brand engagement.
  • Managed exclusive events and hospitality for high-profile families including Ambanis, Kotharis, and Ajmeras.

Venue & Operations Management:

  • Oversaw Palace Halls and Royal Halls at NSCI, managing end-to-end operations including:
    Sales & Client Meetings
    Menu Tastings
    On-Ground Execution & Team Coordination

Cloud Kitchen & QSR Management:

  • Spoon of Love (Cloud Kitchen, Sewri) – Handled overall operations, order management, vendor coordination, and hygiene standards.
  • Spoon of Love Express (QSR, King Circle) – outlet supervision, inventory, staff training, and daily sales tracking.

Other experience

  • Organized and managed several private house parties, offering personalized service and hospitality coordination.

Timeline

Chetak Caterers

Relationship Manager.
06.2016 - Current

BMM - Bachelor of Mass Media

KES COLLEGE

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Krishna Kawa