Adobe photoshop
Krishna Kumar
Operations Manager
Pudukkottai,TN
Summary
Dynamic Operations Manager at Kerckhoffs Ltd, adept at enhancing eCommerce performance through strategic planning and SEO optimization. Successfully developed a robust online platform, uploaded 800+ products, and improved customer engagement. Proven problem-solver with strong skills in performance monitoring and workflow planning, driving operational efficiency and user satisfaction.
Overview
12
12
years of professional experience
Work History
Operations Manager
Kerckhoffs Ltd
01.2024 - Current
- Developed the SENDelight Gifts eCommerce website from scratch, using WordPress and WooCommerce.
- Uploaded over 800 products with proper keywords for SEO optimization.
- Implemented and managed administration features, and server-side maintenance.
- Oversaw product listing and optimization on multiple platforms, including the website, eBay, and Amazon.
- Maintaining inventory and stock reports.
- Regularly maintained the website and solved technical or functional issues to ensure a smooth user experience.
- Collaborated with cross-functional teams to enhance operational efficiency.
- Engaging with customers to promote new products and providing support for post-sales queries and assistance.
- Managed client meetings and arrangements.
Associate Producer
ABP News
09.2021 - 12.2023
- Produced engaging content across political, sports, and technology domains for digital and social media platforms.
- Published videos and graphics on YouTube and other channels, contributing to significant audience growth.
- I have written special columns for the website.
Content Writer
SS Music
03.2021 - 05.2021
- Managed a social media team.
- Assigning work to the reporters.
- written short format packages on sports, politics and general topics
Web Producer
News J
03.2020 - 03.2021
- I have written long-duration scripts for the 'Kathai Neram' show.
- I have written sports, cinema, and political specials for the website.
- Editing and publishing videos and graphic cards on social media platforms like Facebook, Twitter, Instagram, and YouTube.
Producer
News7 Tamil
01.2017 - 02.2020
- Contributed to the popular show Kathaigalin Kathai, producing nearly 20 compelling stories.
- Created long-format scripts and achieved viral success, with some stories amassing millions of views on YouTube.
- Managed social media pages like Facebook, YouTube, and Instagram.
- Writing and publishing news for the website, preparing graphic cards.
PHP Developer
CBS Software Solutions
09.2015 - 12.2016
- Worked as a WordPress Developer, where I successfully created and launched a WooCommerce website independently.
- I was also responsible for maintaining various WordPress websites, and designing graphics to enhance their visual appeal and user experience.
- Developed user-friendly web forms with validation and error handling.
- Optimized web applications for speed, scalability and security.
- Performed troubleshooting of technical issues within production environment.
PHP Developer
Nivensoft Technologies
05.2013 - 09.2015
- I gained hands-on experience with HTML, CSS, WordPress, Joomla, and osCommerce. My responsibilities included developing PHP-based websites using frameworks such as WordPress, Joomla, and osCommerce.
- I also worked on converting designs from images to functional HTML and creating graphic designs to enhance the visual appeal of the websites. Additionally, I contributed to building and maintaining core PHP websites.
- Implemented customer requirements into creation of client frameworks.
- Automated routine tasks using PHP scripts, increasing productivity and efficiency within the development team.
- Performed troubleshooting of technical issues within production environment.
Education
Master of Computer Applications - Computer Science
Annai Group of Institutions
Kumbakonam, India 04.2001 -
Bachelor of Science - Computer Scienec
H.H.The Rajah’s Arts & Science College, Pudukkottai.
Pudukkottai 04.2001 -
No Degree - Computer Science
Model Hr. Sec School
Pudukkottai, India 04.2001 -
Skills
Operations management
Problem-solving
Customer service
Performance monitoring
Strategic planning
Maintenance planning
Work flow planning
Process flows
Purchasing and procurement
Software
Adobe Premiere
Timeline
Operations Manager
Kerckhoffs Ltd
01.2024 - Current
Associate Producer
ABP News
09.2021 - 12.2023
Content Writer
SS Music
03.2021 - 05.2021
Web Producer
News J
03.2020 - 03.2021
Producer
News7 Tamil
01.2017 - 02.2020
PHP Developer
CBS Software Solutions
09.2015 - 12.2016
PHP Developer
Nivensoft Technologies
05.2013 - 09.2015
Master of Computer Applications - Computer Science
Annai Group of Institutions
04.2001 -
Bachelor of Science - Computer Scienec
H.H.The Rajah’s Arts & Science College, Pudukkottai.
04.2001 -
No Degree - Computer Science
Model Hr. Sec School
04.2001 -