Summary
Overview
Work History
Education
Skills
Software
Timeline
OperationsManager
Krishna Kumar

Krishna Kumar

Operations Manager
Pudukkottai,TN

Summary

Dynamic Operations Manager at Kerckhoffs Ltd, adept at enhancing eCommerce performance through strategic planning and SEO optimization. Successfully developed a robust online platform, uploaded 800+ products, and improved customer engagement. Proven problem-solver with strong skills in performance monitoring and workflow planning, driving operational efficiency and user satisfaction.

Overview

12
12
years of professional experience

Work History

Operations Manager

Kerckhoffs Ltd
01.2024 - Current
  • Developed the SENDelight Gifts eCommerce website from scratch, using WordPress and WooCommerce.
  • Uploaded over 800 products with proper keywords for SEO optimization.
  • Implemented and managed administration features, and server-side maintenance.
  • Oversaw product listing and optimization on multiple platforms, including the website, eBay, and Amazon.
  • Maintaining inventory and stock reports.
  • Regularly maintained the website and solved technical or functional issues to ensure a smooth user experience.
  • Collaborated with cross-functional teams to enhance operational efficiency.
  • Engaging with customers to promote new products and providing support for post-sales queries and assistance.
  • Managed client meetings and arrangements.

Associate Producer

ABP News
09.2021 - 12.2023
  • Produced engaging content across political, sports, and technology domains for digital and social media platforms.
  • Published videos and graphics on YouTube and other channels, contributing to significant audience growth.
  • I have written special columns for the website.


Content Writer

SS Music
03.2021 - 05.2021
  • Managed a social media team.
  • Assigning work to the reporters.
  • written short format packages on sports, politics and general topics


Web Producer

News J
03.2020 - 03.2021
  • I have written long-duration scripts for the 'Kathai Neram' show.
  • I have written sports, cinema, and political specials for the website.
  • Editing and publishing videos and graphic cards on social media platforms like Facebook, Twitter, Instagram, and YouTube.



Producer

News7 Tamil
01.2017 - 02.2020
  • Contributed to the popular show Kathaigalin Kathai, producing nearly 20 compelling stories.
  • Created long-format scripts and achieved viral success, with some stories amassing millions of views on YouTube.
  • Managed social media pages like Facebook, YouTube, and Instagram.
  • Writing and publishing news for the website, preparing graphic cards.


PHP Developer

CBS Software Solutions
09.2015 - 12.2016
  • Worked as a WordPress Developer, where I successfully created and launched a WooCommerce website independently.
  • I was also responsible for maintaining various WordPress websites, and designing graphics to enhance their visual appeal and user experience.
  • Developed user-friendly web forms with validation and error handling.
  • Optimized web applications for speed, scalability and security.
  • Performed troubleshooting of technical issues within production environment.

PHP Developer

Nivensoft Technologies
05.2013 - 09.2015
  • I gained hands-on experience with HTML, CSS, WordPress, Joomla, and osCommerce. My responsibilities included developing PHP-based websites using frameworks such as WordPress, Joomla, and osCommerce.
  • I also worked on converting designs from images to functional HTML and creating graphic designs to enhance the visual appeal of the websites. Additionally, I contributed to building and maintaining core PHP websites.
  • Implemented customer requirements into creation of client frameworks.
  • Automated routine tasks using PHP scripts, increasing productivity and efficiency within the development team.
  • Performed troubleshooting of technical issues within production environment.

Education

Master of Computer Applications - Computer Science

Annai Group of Institutions
Kumbakonam, India
04.2001 -

Bachelor of Science - Computer Scienec

H.H.The Rajah’s Arts & Science College, Pudukkottai.
Pudukkottai
04.2001 -

No Degree - Computer Science

Model Hr. Sec School
Pudukkottai, India
04.2001 -

Skills

Operations management

Software

Adobe photoshop

Adobe Premiere

Timeline

Operations Manager

Kerckhoffs Ltd
01.2024 - Current

Associate Producer

ABP News
09.2021 - 12.2023

Content Writer

SS Music
03.2021 - 05.2021

Web Producer

News J
03.2020 - 03.2021

Producer

News7 Tamil
01.2017 - 02.2020

PHP Developer

CBS Software Solutions
09.2015 - 12.2016

PHP Developer

Nivensoft Technologies
05.2013 - 09.2015

Master of Computer Applications - Computer Science

Annai Group of Institutions
04.2001 -

Bachelor of Science - Computer Scienec

H.H.The Rajah’s Arts & Science College, Pudukkottai.
04.2001 -

No Degree - Computer Science

Model Hr. Sec School
04.2001 -
Krishna KumarOperations Manager