Krishna Kumar H
Area Manager
BANGALORE
Summary
Hands-on Regional Operations Manager with exceptional gifts in budgetary and cost control. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
5
5
Languages
Work History
Area Manager of Operations
Benfranklin
BANGALORE
09.2016 - Current
- Excellent technical skills, with solid technical and operational understanding of optical networking solutions across multiple market segments
- Excellent client interfacing skills with ability to coordinate and interface with cross-cultural teams.
- Proven track record of sales growth through sales skills and accountability for sales results
- Optician with 15 years of leadership experience or equivalent management experience with strong customer service focus
- Product/program/project management or similar experience with "a" demonstrated understanding of market requirements for Optical Networking solutions.
- Logical and concise writing skills
- Improved employee productivity through effective training programs and performance evaluations
- Optimized staff scheduling by analyzing workload requirements, reducing labor costs without sacrificing service quality or employee satisfaction
- Introduced new methods, practices, and systems to reduce turnaround time
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Trained and guided team members to maintain high productivity and performance metrics
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Analyzed market trends and customer feedback to develop new strategies for improving operations
- Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Reduced operational costs with thorough budget analysis and strategic resource allocation
- Implemented business strategies, increasing revenue, and effectively targeting new markets
Store Manager
Vasan Eye Care Hospital
BANGALORE
01.2012 - 03.2015
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Managed store organization, maintenance, and purchasing functions.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Rotated merchandise and displays to feature new products and promotions
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth
Style Consultant
Titan Eye Plus
BANGALORE
01.2009 - 01.2012
- Developed strong rapport with customers and created positive impression of business.
- Enhanced customer satisfaction by providing personalized optical recommendations and fittings.
- Efficiently managed inventory, maintaining appropriate stock levels to meet customer demands.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Supported optometrist with pre-testing procedures, ensuring accurate results for prescription adjustments.
- Explained benefits and features of available current eye wear to meet patient needs and preferences.
Education
No Degree - Mechanical Engineering
ITI COLLEGE
Bengaluru, India 01.2006 - 01.2007
High School Diploma -
OLF
Bengaluru, India 01.1992 - 07.2002
Skills
Budget Development
Outstanding communication skills
Client Account Management
Analytical Thinking
Recruitment
Process Improvements
Effective Communication
Multitasking Abilities
Multitasking Abilities
Timeline
Area Manager of Operations
Benfranklin
09.2016 - Current
Store Manager
Vasan Eye Care Hospital
01.2012 - 03.2015
Style Consultant
Titan Eye Plus
01.2009 - 01.2012
No Degree - Mechanical Engineering
ITI COLLEGE
01.2006 - 01.2007
High School Diploma -
OLF
01.1992 - 07.2002