Krishna Kumar H
Bangalore
Summary
Seasoned Area Manager of Operations with over 15 years of leadership experience at Benfranklin, adept in budget development and outstanding communication. Proven track record in client account management and process improvements, achieving significant sales growth. Skilled in analytical thinking and workforce planning, I excel in driving operational excellence and fostering team cohesion. Proactive regional operations manager with talents in managing several locations and maximizing each location's potential. Skilled at setting goals and objectives, monitoring and developing budgets and managing inventory quality. Specialties include process improvement, project management and strategic implementation.
Overview
19
19
years of professional experience
Work History
Area Manager of Operations
Benfranklin
Bengaluru
09.2016 - Current
- Company Overview: Excellent technical skills, with a solid technical and operational understanding of optical networking solutions across multiple market segments.
- Managed sales operations and product distribution to multiple eye hospitals, clinics, and independent optometrists across a designated territory.
- Cultivated strong, long-term relationships with eye care professionals, including ophthalmologists, optometrists, and practice managers.
- Conducted product training sessions for hospital staff and sales teams to ensure optimal understanding of new optical technologies and equipment.
- Successfully introduced new product lines to targeted markets, increasing sales revenue by [percentage] year over year.
- Analyzed sales data and provided insights to senior management to inform business strategies and sales forecasting.
- Proven track record of sales growth through sales skills, and accountability for sales results.
- Product, program, or project management experience, or similar experience, with a demonstrated understanding of market requirements for optical networking solutions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
- Reduced operational costs with thorough budget analysis, and strategic resource allocation.
Store Manager
Vasan Eye Care Hospital
Bengaluru
01.2012 - 03.2015
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs
- Managed store organization, maintenance, and purchasing functions
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly
- Supervised creation of exciting merchandise displays to catch attention of store customers
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Rotated merchandise and displays to feature new products and promotions
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth
Style Consultant
Titan Eye Plus
Bengaluru
01.2009 - 01.2012
- Developed strong rapport with customers and created positive impression of business
- Enhanced customer satisfaction by providing personalized optical recommendations and fittings
- Efficiently managed inventory, maintaining appropriate stock levels to meet customer demands
- Created inviting environment for customers by maintaining store organization and cleanliness
- Supported optometrist with pre-testing procedures, ensuring accurate results for prescription adjustments
- Explained benefits and features of available current eye wear to meet patient needs and preferences
Apprenticeship Bhel
BHEL
Bangalore
01.2007 - 01.2007
Internship Programming
TITAN EYE +
Bangalore
01.2006 - 01.2006
Education
DIPLOMA - Mechanical Engineering
Bangaluru
Bengaluru01.2012
No Degree - Mechanical Engineering
ITI COLLEGE
Bengaluru01.2007
High School Diploma -
OLF
Bengaluru07.2002
Skills
- Budget development
- Outstanding communication skills
- Client account management
- Analytical Thinking
- Recruitment
- Process Improvements
- Effective communication
- Multitasking abilities
- Workforce planning
- Staffing oversight
Languages
- English, Bilingual or Proficient (C2)
- Hindi, Bilingual or Proficient (C2)
- Kannada, Bilingual or Proficient (C2)
- Tamil, Advanced (C1)
- Telugu, Advanced (C1)
Personal Information
- Passport Number: S6295671
- Date of Birth: 09/09/85
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Visa Status: Full Working
Timeline
Area Manager of Operations
Benfranklin
09.2016 - Current
Store Manager
Vasan Eye Care Hospital
01.2012 - 03.2015
Style Consultant
Titan Eye Plus
01.2009 - 01.2012
Apprenticeship Bhel
BHEL
01.2007 - 01.2007
Internship Programming
TITAN EYE +
01.2006 - 01.2006
DIPLOMA - Mechanical Engineering
Bangaluru
No Degree - Mechanical Engineering
ITI COLLEGE
High School Diploma -
OLF
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