Hi, I’m
Krishna Kumar Mishra
Junior Engineer
Patna City
Summary
- I have a strong sense of self and can easily fit in with different groups of people. I am not afraid to take risks and pursue challenging goals. I can adjust to changing situations and learn new skills quickly. I have a proven track record of delivering high-quality results using the latest technologies in the corporate sector.
- Highly organized 10+ years of experience Team Management and resolving customer issues. Proven track record of delivering exceptional customer service
- Accurate Records of Smart Meter Installation and Should be Responsible for 100% safe environment for Carrying out the work in System Metering...
- Office Admin support and Operation, Support officer, Mobile Hardware & Software.
- Center In charge 6 Year of experience in Team Management and Team Handling Inventory Management
- Hands on experience in handling client, MIS report generation, maintain and updating database in SAP and other data management tools.
Overview
16
years of professional experience
7
years of post-secondary education
2
Languages
Work History
Adani Electricity Mumbai Ltd
Field engineer
02.2024 - Current
Job overview
- Worked on the development and optimization processes for Technical Support Given To Installer and Site Clear for Installation
- Responsible for Deployment/Removal of Manpower for speedy and Quality Based Works
- Maintained Accurate Records of Smart Meter Installation and Should be Responsible for 100% safe environment for Carrying out the work in System Metering
Barron Tech serve Pvt ltd
Center In-charge
02.2022 - 02.2024
Job overview
- Worked on the development and optimization processes for ATM systems
- Technical Support Given To Bank Person to handle ATM Error
- Successfully provided on-site field service en customers in the Cash Management device industry
- Maintained accurate records of service calls and repairs and ensured that customers were satisfied with The results
Vivo Mobile India Pvt Ltd
Center In-charge
02.2017 - 02.2022
Job overview
- As a center manager Successfully managed a team of 5 full-time and 2 part serving over 70 customers Daily
- I am responsible for overseeing the daily operations of the team, ensuring that they meet their goals And deliver quality service to our customers
- I also manage the inventory of the center, keeping track of the stock levels, ordering supplies, and Minimizing waste
IQOR Global (INDIA) PVT LDT
Technical Service Engineer
10.2015 - 02.2017
Job overview
- As a Technical Service engineer, my responsible for providing technical support to our customers and handling any complaints they may have
- Where you will learn from their experience and interact with Our clients face-to-face
- I will also be involved in inventory management, ensuring that our products are well-stocked and delivered on time
- Additionally, you will have the opportunity to attend onsite visits with our senior Engineers
Micro Max L3
Service Engineer
10.2012 - 11.2014
Job overview
- As a Service Engineer Mobile phone repair and inventory management support junior engineer, I am Responsible for diagnosing and fixing various issues with the devices, as well as maintaining accurate Records of the stock and orders
- I communicate effectively with the senior engineers, the sales team, and the vendors to ensure smooth Operations and cu have excellent technical skills, attention to detail, and problem abilities
NOKIA CARE
Service Engineer
02.2012 - 10.2012
Job overview
- I am responsible for providing mobile phone repair Of Customers and inventory management support To the junior engineers in my team
- I also handle customer complaints and ensure that they are resolved in a timely and satisfactory Manner
- I have excellent communication and troubleshooting skills, as well a of mobile phone hardware and Software
AIRFONE India PVT LTD
Service Engineer
01.2010 - 03.2012
Job overview
- As a service engineer, I am responsible for repairing and maintaining mobile phones for our customers
- I also provide inventory management support to the junior engineer and handle customer complaints in a courteous and efficient manner
- I have experience in troubleshooting various mobile phone issues, such as software glitches, hardware Malfunctions, battery problems, and screen damages
- I am proficient in using diagnostic tools and equipment to identify and resolve the root causes of the Problems
- I also keep track of the inventory of mobile phone parts and accessories, and order new supplies when Needed
- I work closely with the junior engineer to ensure that we have enough stock to meet the demand and Avoid delays
SHRE ESHYAM TELECOM
Service Engineer
09.2008 - 01.2010
Job overview
- As a Service engineer, my responsible for providing technical support to our customers and handling any complaints they may have
- Where you will learn from their experience and interact with our clients Face-to-face
Education
Maulana Mazharul Haque Arabic & Persian UniversityPatna City, Bihar
Bachelors from Arts
01.2021 - 05.2024
Sanjay Gandhi +2 SchoolAra, Bihar
12th Pass
02.2004 - 05.2006
BIHIYA +2 High SchoolBihiya
10th Pass
01.2003 - 05.2004
Skills
Basic Knowledge of Computer Application
Attributes
- Confident
- Highly flexible and adaptive
- Proactive positive approach
- Dedicated and self-motivated
- Able to grasp/learn concepts and procedures quickly
Personal Information
- Father's Name: Late. N.K.Mishra
- Date of Birth: 02/03/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Indeed
https://profile.indeed.com/p/krishnam-8im5c24
Timeline
Field engineer
Adani Electricity Mumbai Ltd
02.2024 - Current
Center In-charge
Barron Tech serve Pvt ltd
02.2022 - 02.2024
Maulana Mazharul Haque Arabic & Persian University
Bachelors from Arts
01.2021 - 05.2024
Center In-charge
Vivo Mobile India Pvt Ltd
02.2017 - 02.2022
Technical Service Engineer
IQOR Global (INDIA) PVT LDT
10.2015 - 02.2017
Service Engineer
Micro Max L3
10.2012 - 11.2014
Service Engineer
NOKIA CARE
02.2012 - 10.2012
Service Engineer
AIRFONE India PVT LTD
01.2010 - 03.2012
Service Engineer
SHRE ESHYAM TELECOM
09.2008 - 01.2010
Sanjay Gandhi +2 School
12th Pass
02.2004 - 05.2006
BIHIYA +2 High School
10th Pass
01.2003 - 05.2004
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