KRISHNA LIMBOO
hotelier
KOLKATA, KUMAR
Summary
Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management.
Overview
18
18
years of professional experience
1
1
Language
Work History
FLOOR MANAGER
FLAVOURS
Kolkata
12.2023 - Current
- Is responsible for supervising "the" general operations of "a," specific department in "an," organization.'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
B EXECUTIVE
JUGNU CAFE
Kolkata
06.2023 - 11.2023
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- 'Managed purchasing, sales, marketing and customer account operations efficiently.
- 'Developed sales strategies to achieve short and long-term sales revenue objectives.
- 'Conducted business forecasts to identify recent developments.
- 'Reported issues to higher management with great detail.
- "Increased revenue through effective negotiation of contracts with clients and suppliers.
SENIOR CAPTAIN
BOHO THE SKY CAFE
Kolkata
11.2022 - 06.2023
- 'To organize, supervise and train all service personnel in "the" restaurant with "a, view to providing quick and personalized food and beverage service to Guest.
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- 'Kept guest areas clean, removing trash and dirty dishes.
- 'Promoted teamwork amongst crew members by fostering open communication channels and encouraging collaborative problem-solving strategies.
- 'Managed vessel inventory effectively to ensure necessary supplies were always available while minimizing storage costs and waste.
- 'Managed emergency situations effectively by remaining calm under pressure, quickly assessing risks, and executing decisive action plans.
- 'Skilled at working independently and collaboratively in a, team environment.
- 'Organized and detail-oriented with a, strong work ethic.
- 'Gained extensive knowledge in data entry, analysis and reporting.
- 'Developed and maintained courteous and effective working relationships.
- Gained strong leadership skills by managing projects from start to finish.
- Acted as a, team leader in group projects, delegating tasks and providing feedback.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
FLOOR MANAGER
SURYODAY
Navi Mumbai
06.2020 - 10.2022
- "A, "floor Manager is responsible for supervising "the" general operations of a, specific department in "an," organization.
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- 'Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- 'Reduced employee turnover rate by fostering a, supportive work culture that encouraged professional growth opportunities.
- 'Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- 'Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- 'Identified and communicated customer needs to supply chain capacity and quality teams.
- 'Established performance goals for employees and provided feedback on methods for reaching those milestones.
- 'Mentored team members to enhance professional development and accountability in workplace.
- 'Established strong vendor relationships to negotiate favourable pricing terms and delivery schedules.
- 'Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- 'Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- 'Oversaw supply restocking, area cleaning, and product organization.
- 'Collaborated with marketing teams to plan in-store events that attracted new clientele and increased foot traffic to "the" store.
- 'Exercised leadership capabilities by successfully motivating and inspiring others.
- 'Paid attention to detail while completing assignments.
- 'Worked flexible hours across night, weekend, and holiday shifts.
- 'Worked well in a, team setting, providing support and guidance.''
Senior Captain
THE STEAK FACTORY
Kolkata
08.2014 - 03.2020
- 'To organize, supervise and train all service personnel in the restaurant with a view to providing quick and personalized food & beverage service to Guest.
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- 'Increased safety standards by implementing rigorous training programs for team members.
- 'Demonstrated "a," high level of initiative and creativity while tackling difficult tasks.
- 'Demonstrated leadership skills in managing projects from concept to completion.
- 'Managed time efficiently in order to complete all tasks within deadlines.
- 'Developed and maintained courteous and effective working relationships.
- 'Demonstrated respect, friendliness and willingness to help wherever needed.
- 'Exercised leadership capabilities by successfully motivating and inspiring others.
- 'Proven ability to learn quickly and adapt to new situations.
- 'Skilled at working independently and collaboratively in "a," team environment.
- 'Acted as "a," team leader in group projects, delegating tasks and providing feedback.
- 'Demonstrated respect, friendliness and willingness to help wherever needed.
- 'Self-motivated, with "a," strong sense of personal responsibility.
- 'Organized and detail-oriented with "a," strong work ethic.
- 'Cultivated interpersonal skills by building positive relationships with others.
- 'Participated in team projects, demonstrating an ability to work collaboratively and effectively.
SR. CAPTAIN
Havmor Restaurant
Surat
06.2012 - 07.2014
- 'To organize, supervise and train all service personnel in "the" restaurant with a view to providing quick and personalized food & beverage service to Guest.
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- 'Kept guest areas clean, removing trash and dirty dishes.
- 'Managed vessel inventory effectively to ensure necessary supplies were always available while minimizing storage costs and waste.
- 'Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
- 'Proven ability to learn quickly and adapt to new situations.
- 'Gained extensive knowledge in data entry, analysis and reporting.
- 'Excellent communication skills, both verbal and written.
- 'Managed time efficiently in order to complete all tasks within deadlines.
- 'Cultivated interpersonal skills by building positive relationships with others.
TRANNIE CAPTAIN
Sourav's The Food Pavilion
Kolkata
04.2008 - 05.2012
- "Established" & Maintain seamless coordination & coo-operation with all department's productivity, morale and guest service.
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- 'Exercised leadership capabilities by successfully motivating and inspiring others.
- 'Developed strong organizational and communication skills through coursework and volunteer activities.
- 'Self-motivated, with "a," strong sense of personal responsibility.
- 'Used critical thinking to break down problems, evaluate solutions and make decisions.
- 'Developed strong communication and organizational skills through working on group projects.
- 'Resolved problems, improved operations and provided exceptional service.
- 'Excellent communication skills, both verbal and written.
- 'Identified issues, analyzed information and provided solutions to problems.
- 'Worked flexible hours across night, weekend, and holiday shifts.
BUSS BOY
Lazeez
Kolkata
08.2006 - 03.2008
- 'To Established a, career in "the" suitable Industry by addressing "the" two components of Profit: Cost & Revenue.
- 'Support other restaurant staff by cleaning dishes, clearing & setting tables, stocking supplies & helping Guest.
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
Education
Madhyamik
NATIONAL INSTITUTE OF OPEN SCHOOLING
KOLKATASkills
Team building
Timeline
FLOOR MANAGER
FLAVOURS
12.2023 - Current
B EXECUTIVE
JUGNU CAFE
06.2023 - 11.2023
SENIOR CAPTAIN
BOHO THE SKY CAFE
11.2022 - 06.2023
FLOOR MANAGER
SURYODAY
06.2020 - 10.2022
Senior Captain
THE STEAK FACTORY
08.2014 - 03.2020
SR. CAPTAIN
Havmor Restaurant
06.2012 - 07.2014
TRANNIE CAPTAIN
Sourav's The Food Pavilion
04.2008 - 05.2012
BUSS BOY
Lazeez
08.2006 - 03.2008
Madhyamik
NATIONAL INSTITUTE OF OPEN SCHOOLING
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