Krishna Mohan Kovelakar
Chennai
Summary
Spearheaded product development and enhancement to maximize sales success. Talented coordinator, problem-solver, and team leader with proven expertise in road mapping effective plans. Conceptualize, test, and improve strategies to attain targets with cost-effective approaches.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Product Manager
Concentrix
Hyderabad
05.2020 - Current
- Developed product roadmaps to help guide the development of products for Philippine Airlines booking platform
- Walmart-Gift Card Impressions B2B/B2C using content management systems like Sitecore and Magento
- Managed cross-functional teams across departments, including engineering, marketing, and sales
- Collaborated with stakeholders from Amadeus, Sitecore and Magento
- Created processes and procedures that ensure high quality products are delivered on time
- Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms
- Handled prioritization of product backlog items as per product release planning
- Led project planning sessions to map out timelines for feature releases
- Onsite visits for Tata Power and Birla Paints projects
Product Owner
Priceline
Norwalk
10.2019 - 03.2020
- Gathered and prioritized product requirements from stakeholders
- Analyzed customer feedback to identify areas for improvement
- Developed user stories, acceptance criteria, and mockups for new features
- Collaborated with development teams to ensure successful delivery of products
- Managed sprints and monitored progress against project timelines
- Assessed the business value of new features prior to implementation
- Ensured compliance with regulatory standards related to the product portfolio
- Conducted usability studies and gathered insights used for further improvements
- Outlined new feature plans and specifications
- Gathered detailed use cases and requirements through regular on-site visits, virtual meetings, and customer advisory board sessions.
Product Owner
United Airlines
Chicago
09.2018 - 10.2019
- Warehouse Management system with IBM Websphere and IBM Mainframes and High Jump as WMS
- Gathered and prioritized product requirements from stakeholders
- Analyzed customer feedback to identify areas for improvement
- Developed Epics, User stories with Acceptance criteria, and mockups for new features for different Personas
- Managed sprints and monitored progress against project timelines
- Advised on technical solutions that align with product objectives
- Communicated regularly with stakeholders to ensure alignment on product strategy and vision
- Coordinated release planning activities including feature sets, launch dates, and marketing campaigns
- Facilitated daily stand-up meetings to review progress toward sprint goals
- Performed QA testing of new features prior to their release into the production environment
- Developed process documentation related to the product life cycle management.
Business Analyst
Verinon Technologies
Hyderabad
09.2018 - 10.2019
- Analyzed customer data to determine trends in purchasing behavior
- Collaborated with stakeholders across departments to define requirements for new projects
- Drafted functional specifications documents outlining project scope, objectives, and deliverables
- Conducted interviews with subject matter experts to gather information on existing systems and procedures
- Identified gaps between current state and desired future state operations
- Prepared documentation summarizing findings from stakeholder meetings and workshops
- Gathered feedback from end users regarding usability issues related to applications or systems.
Sr. Business Analyst
Valuelabs Inc
Hyderabad
04.2013 - 09.2018
- Medicare and Health Insurance Exchange SAAS platform
- Helped in creating configurations for e-enrollment Healthcare application
- Spearheaded the launch of products like Potsticker to enroll Large group Employees ranging from 5000+
- Defined different personas and created test cases
- Analyzed existing systems and processes, identified gaps, and recommended improvements
- Created data flows to illustrate the flow of information between various stakeholders
- Conducted stakeholder interviews to understand user needs and preferences
- Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability
- Performed root cause analysis to determine underlying issues in complex problems
- Documented test cases for validating system functionality against user requirements.
Domain Expert
UnitedHealth Group
Hyderabad
07.2007 - 07.2011
- Managed Client Requests on a daily basis and helped the operations by creating tools to minimize their problems Improved productivity for clients by resolving their critical problems in a timely manner Involved in requirements gathering, analysis, design, and development of the application Worked with Stakeholders to gain an understanding of business requirements for new web-based applications Proposed 2 new projects for reducing redundancy and faster implementation for customer onboarding
- Ensuring compliance with all the insurance carriers in claims submission and other areas Conveyed the client's requirements in the language the developers understand Reported progress to relevant parties: stakeholders, colleagues, and line manager Act as a conduit between business needs and IT solutions, building and maintaining strong relationships with key stakeholders and technical teams provided to clients
- Conduct UAT testing and make sure the new updates are integrated in production and provide a sign-off
Contracts Administrator
First Consulting Group
Bangalore
09.2006 - 07.2007
- Reviewed, analyzed and interpreted contracts to ensure compliance with legal requirements
- Drafted and negotiated contract amendments, changes and extensions for review by management
- Provided guidance on contractual matters to internal stakeholders
- Resolved complex contract disputes between parties in a timely manner
- Coordinated meetings between contracting parties to discuss issues or resolve conflicts
- Oversaw changes and coordinated change orders and contract reviews.
Quality Analyst
Hinduja TMT
Bangalore
07.2004 - 09.2006
- Developed testing plans for new products based on customer requirements
- Monitored production processes for accuracy and conformance to established standards
- Implemented corrective actions when necessary to improve overall product quality
- Documented nonconformities found during inspections and reported them appropriately
- Compiled reports detailing findings from quality assurance testing activities
- Prepared presentations summarizing findings from various tests or experiments conducted during the course of a project.
Education
MBA in Risk Management and Insurance -
Diploma in Business Management -
Electronics and Communications Engineering -
Skills
- Project Methodology: Agile, Waterfall, Scrum
- Domain: Healthcare, Airlines, E-commerce, Warehouse Management
- Testing Tools: HP ALM 1201, JIRA, SOAP UI, Team Foundation Server
- Databases: SQL SERVER
- Languages: XML, JSON, HTML, SQL, EDI ANSI X12, UML, Java, Python
- Agile Tools: JIRA, Rally, and Team Foundation Server
- Documentation: Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Microsoft Project, MS Access
- Software/Web UI worked: API Integrations, REST-web services
- Content Management: : Magento, Sitecore
- Mainframes: IBM Mainframes
- CRM Tools: Salesforce, HighJump for WMS and Logistics, Netsuite, Workday
- Graphics Tools: Miro, MS Paint, Snag it, Figma, Trello MS Visio
Certification
- Certified Scrum Master from Scrum Alliance
- Certified Scrum Product Owner
- Certified AHM 250
Timeline
Product Manager
Concentrix
05.2020 - Current
Product Owner
Priceline
10.2019 - 03.2020
Product Owner
United Airlines
09.2018 - 10.2019
Business Analyst
Verinon Technologies
09.2018 - 10.2019
Sr. Business Analyst
Valuelabs Inc
04.2013 - 09.2018
Domain Expert
UnitedHealth Group
07.2007 - 07.2011
Contracts Administrator
First Consulting Group
09.2006 - 07.2007
Quality Analyst
Hinduja TMT
07.2004 - 09.2006
MBA in Risk Management and Insurance -
Diploma in Business Management -
Electronics and Communications Engineering -
Similar Profiles
Tomás FerreiraTomás Ferreira
Revisor De Conteúdo Offline at ConcentrixRevisor De Conteúdo Offline at Concentrix
Yaswanth VasudevanYaswanth Vasudevan
Application Support Engineer at ConcentrixApplication Support Engineer at Concentrix
Ashwanth NairAshwanth Nair
Senior Operations Representative at ConcentrixSenior Operations Representative at Concentrix
Hadi Al-YasinHadi Al-Yasin
Customer Service Agent at ConcentrixCustomer Service Agent at Concentrix
Herbert Jeffrin MHerbert Jeffrin M
Specialist - Global Funds Control at Bank of New YorkSpecialist - Global Funds Control at Bank of New York