Krishna Mohan Kovelakar
Chennai
Summary
Spearheaded product development and enhancement to maximize sales success. Talented coordinator, problem-solver, and team leader with proven expertise in road mapping effective plans. Conceptualize, test, and improve strategies to attain targets with cost-effective approaches.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Product Manager
Concentrix
Hyderabad
05.2020 - Current
- Developed product roadmaps to help guide the development of products for Philippine Airlines booking platform
- Walmart-Gift Card Impressions B2B/B2C using content management systems like Sitecore and Magento
- Managed cross-functional teams across departments, including engineering, marketing, and sales
- Collaborated with stakeholders from Amadeus, Sitecore and Magento
- Created processes and procedures that ensure high quality products are delivered on time
- Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms
- Handled prioritization of product backlog items as per product release planning
- Led project planning sessions to map out timelines for feature releases
- Onsite visits for Tata Power and Birla Paints projects
Product Owner
Priceline
Norwalk
10.2019 - 03.2020
- Gathered and prioritized product requirements from stakeholders
- Analyzed customer feedback to identify areas for improvement
- Developed user stories, acceptance criteria, and mockups for new features
- Collaborated with development teams to ensure successful delivery of products
- Managed sprints and monitored progress against project timelines
- Assessed the business value of new features prior to implementation
- Ensured compliance with regulatory standards related to the product portfolio
- Conducted usability studies and gathered insights used for further improvements
- Outlined new feature plans and specifications
- Gathered detailed use cases and requirements through regular on-site visits, virtual meetings, and customer advisory board sessions.
Product Owner
United Airlines
Chicago
09.2018 - 10.2019
- Warehouse Management system with IBM Websphere and IBM Mainframes and High Jump as WMS
- Gathered and prioritized product requirements from stakeholders
- Analyzed customer feedback to identify areas for improvement
- Developed Epics, User stories with Acceptance criteria, and mockups for new features for different Personas
- Managed sprints and monitored progress against project timelines
- Advised on technical solutions that align with product objectives
- Communicated regularly with stakeholders to ensure alignment on product strategy and vision
- Coordinated release planning activities including feature sets, launch dates, and marketing campaigns
- Facilitated daily stand-up meetings to review progress toward sprint goals
- Performed QA testing of new features prior to their release into the production environment
- Developed process documentation related to the product life cycle management.
Business Analyst
Verinon Technologies
Hyderabad
09.2018 - 10.2019
- Analyzed customer data to determine trends in purchasing behavior
- Collaborated with stakeholders across departments to define requirements for new projects
- Drafted functional specifications documents outlining project scope, objectives, and deliverables
- Conducted interviews with subject matter experts to gather information on existing systems and procedures
- Identified gaps between current state and desired future state operations
- Prepared documentation summarizing findings from stakeholder meetings and workshops
- Gathered feedback from end users regarding usability issues related to applications or systems.
Sr. Business Analyst
Valuelabs Inc
Hyderabad
04.2013 - 09.2018
- Medicare and Health Insurance Exchange SAAS platform
- Helped in creating configurations for e-enrollment Healthcare application
- Spearheaded the launch of products like Potsticker to enroll Large group Employees ranging from 5000+
- Defined different personas and created test cases
- Analyzed existing systems and processes, identified gaps, and recommended improvements
- Created data flows to illustrate the flow of information between various stakeholders
- Conducted stakeholder interviews to understand user needs and preferences
- Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability
- Performed root cause analysis to determine underlying issues in complex problems
- Documented test cases for validating system functionality against user requirements.
Domain Expert
UnitedHealth Group
Hyderabad
07.2007 - 07.2011
- Managed Client Requests on a daily basis and helped the operations by creating tools to minimize their problems Improved productivity for clients by resolving their critical problems in a timely manner Involved in requirements gathering, analysis, design, and development of the application Worked with Stakeholders to gain an understanding of business requirements for new web-based applications Proposed 2 new projects for reducing redundancy and faster implementation for customer onboarding
- Ensuring compliance with all the insurance carriers in claims submission and other areas Conveyed the client's requirements in the language the developers understand Reported progress to relevant parties: stakeholders, colleagues, and line manager Act as a conduit between business needs and IT solutions, building and maintaining strong relationships with key stakeholders and technical teams provided to clients
- Conduct UAT testing and make sure the new updates are integrated in production and provide a sign-off
Contracts Administrator
First Consulting Group
Bangalore
09.2006 - 07.2007
- Reviewed, analyzed and interpreted contracts to ensure compliance with legal requirements
- Drafted and negotiated contract amendments, changes and extensions for review by management
- Provided guidance on contractual matters to internal stakeholders
- Resolved complex contract disputes between parties in a timely manner
- Coordinated meetings between contracting parties to discuss issues or resolve conflicts
- Oversaw changes and coordinated change orders and contract reviews.
Quality Analyst
Hinduja TMT
Bangalore
07.2004 - 09.2006
- Developed testing plans for new products based on customer requirements
- Monitored production processes for accuracy and conformance to established standards
- Implemented corrective actions when necessary to improve overall product quality
- Documented nonconformities found during inspections and reported them appropriately
- Compiled reports detailing findings from quality assurance testing activities
- Prepared presentations summarizing findings from various tests or experiments conducted during the course of a project.
Education
MBA in Risk Management and Insurance -
Diploma in Business Management -
Electronics and Communications Engineering -
Skills
- Project Methodology: Agile, Waterfall, Scrum
- Domain: Healthcare, Airlines, E-commerce, Warehouse Management
- Testing Tools: HP ALM 1201, JIRA, SOAP UI, Team Foundation Server
- Databases: SQL SERVER
- Languages: XML, JSON, HTML, SQL, EDI ANSI X12, UML, Java, Python
- Agile Tools: JIRA, Rally, and Team Foundation Server
- Documentation: Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Microsoft Project, MS Access
- Software/Web UI worked: API Integrations, REST-web services
- Content Management: : Magento, Sitecore
- Mainframes: IBM Mainframes
- CRM Tools: Salesforce, HighJump for WMS and Logistics, Netsuite, Workday
- Graphics Tools: Miro, MS Paint, Snag it, Figma, Trello MS Visio
Certification
- Certified Scrum Master from Scrum Alliance
- Certified Scrum Product Owner
- Certified AHM 250
Timeline
Product Manager
Concentrix
05.2020 - Current
Product Owner
Priceline
10.2019 - 03.2020
Product Owner
United Airlines
09.2018 - 10.2019
Business Analyst
Verinon Technologies
09.2018 - 10.2019
Sr. Business Analyst
Valuelabs Inc
04.2013 - 09.2018
Domain Expert
UnitedHealth Group
07.2007 - 07.2011
Contracts Administrator
First Consulting Group
09.2006 - 07.2007
Quality Analyst
Hinduja TMT
07.2004 - 09.2006
MBA in Risk Management and Insurance -
Diploma in Business Management -
Electronics and Communications Engineering -
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