Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Work Preference
Timeline
Generic
Krishna Nallamilli

Krishna Nallamilli

F&B Captain
Rajahmundry,Andhra Pradesh

Summary

Highly skilled [F&B CAPTAIN] experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

8
8
years of professional experience

Work History

F&B Captain

Novotel
Hyderabad, Telangana
03.2023 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Restaurant Captain

Hotal Shelton Rajamahendri
Rajahmundry
09.2022 - 02.2023
  • Trained servers on menu items, food and beverage pairings, ingredients and service standards.
  • Resolved guest complaints quickly to deliver courteous service and promote repeat business.
  • Checked identification and monitored excess consumption to adhere to state, federal and corporate liquor requirements.
  • Provided guests with excellent dining experiences.
  • Utilized point of sale system to submit orders, separate checks and process payments.
  • Established and managed schedule to keep shifts properly staffed.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Captain

ITC Grand a Luxury Collection Hotel
Chennai
02.2022 - 06.2022
  • Hotel) Chennai Restaurant, To assist in mis-en-place and restaurant / outlet layout
  • To ensure that all the tables are properly arranged and are not wobbly
  • To ensure that the linen is picked up from the linen department, and returned at the
  • CAREER OBJECTIVE: end of the shift
  • To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly
  • To ensure that the Guests water goblets/tumblers are constantly topped
  • To clear the side station and keep it neat and tidy at all times
  • To be aware of the menu and beverages served in the outlets
  • To ensure quality in all aspects of the jobs
  • To follow the Apprentice program and schedule
  • Making the store requisition as per requirement of Food and Beverages
  • Set up of buffet, greeting the guests, making them sit and taking orders.

Sr. Waiter

COURTYARD BY MARRIOTT RIYADH
Riyadh
12.2019 - 12.2021
  • To ensure that the linen is picked up from the linen department, and returned at the end of the shift
  • To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly
  • To ensure that the Guests water goblets/tumblers are constantly topped
  • To clear the side station and keep it neat and tidy at all times
  • To be aware of the menu and beverages served in the outlets
  • To ensure quality in all aspects of the jobs
  • To follow the Apprentice program and schedule
  • Making the store requisition as per requirement of Food and Beverages
  • Set up of buffet, greeting the guests, making them sit and taking orders.

F&B Waiter

The Lalit Great Eastern Kolkata
Kolkata
10.2016 - 03.2018
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Informed customers about specials, upselling additional food and drink items.
  • Suggested additional items to customers to increase restaurant sales.

Fortune Inn Sree Kanya Hotel
Visakhapatnam
02.2016 - 07.2016
  • Conducts daily briefing and de-briefing for functions assigned
  • Prepares effective duty roster to ensure sufficiency of manpower in accordance with volume of business
  • Establishes two way communications between administration, service & kitchen
  • Communicates effectively with guests, subordinates, immediate superior and other section Directors
  • Prepares daily cover count and revenue report for the F&B and in case of any function as group, MICE, banquet, wedding, etc.

Education

Bachelor of Hotel Management & Catering - Technology

Osmania University Board of Intermediate

Secondary School Certificate -

Skills

  • Team Training and Development
  • Workflow Coordination
  • Staff Training
  • Food Inspection
  • Quality Control
  • Food Handling
  • Menu Recommendations
  • Buffet Setup and Takedown
  • Relationship Building
  • Food Safety Understanding
  • Food Station Setup
  • Table Setting
  • Menu Knowledge
  • Verbal and Written Communication
  • Transactions and Cash Handling
  • Special Requests and Substitutions
  • Point of Sale (POS) System Operations
  • Guest Relations Management

Languages

Telugu, English, Hindi
First Language
Arabic
Beginner
A1

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Promoted from [Sr Waiter] to [F&B Captain], in less than 12-months.
  • Created highly effective new program that significantly impacted efficiency and improved operations.

Affiliations

  • Travel.
  • Cooking or gardening.
  • Playing cricket
  • Social media.

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Personal development programsTeam Building / Company RetreatsCompany CultureWork-life balanceCareer advancement

Timeline

F&B Captain

Novotel
03.2023 - 08.2023

Restaurant Captain

Hotal Shelton Rajamahendri
09.2022 - 02.2023

Captain

ITC Grand a Luxury Collection Hotel
02.2022 - 06.2022

Sr. Waiter

COURTYARD BY MARRIOTT RIYADH
12.2019 - 12.2021

F&B Waiter

The Lalit Great Eastern Kolkata
10.2016 - 03.2018

Fortune Inn Sree Kanya Hotel
02.2016 - 07.2016

Bachelor of Hotel Management & Catering - Technology

Osmania University Board of Intermediate

Secondary School Certificate -

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Krishna NallamilliF&B Captain