Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Krishna Nambiar

French And Spanish Language Specialist
Mumbai

Summary

French, Spanish, and English Language Specialist with experience in the field of customer care and client interaction. With a Master's degree in English, a C1 level diploma in French, a C1 level certificate in Spanish, and 2+ years of experience in the field, with an eye for grammatical and structural accuracy in French, Spanish, and English. Striving to seek opportunities for further growth, experience, and exceptional expertise. Also a motivated, innovative, and dynamic educator with an advanced degree and 3+ years of teaching experience.

Overview

4
4
years of professional experience
22
22
years of post-secondary education

Work History

Spanish Teacher

Chatrabhuj Narsee School
03.2023 - Current
  • Designed entire practice workbook for 60+ pages for students to additionally practice from
  • Design curriculum overview for entire team to follow and 100+ students to prepare for
  • Prepare course materials such as Spanish syllabi, PowerPoint presentations, homework assignments, and handouts
  • Initiate, facilitate, and moderate classroom discussions
  • Maintain student attendance records, grades, and other required records
  • Explain concepts and assignments in both native and non-native languages
  • Evaluate student performance using various assessment tools, providing constructive feedback, and working closely with struggling learners to improve outcomes
  • Improve student comprehension by utilizing creative teaching methods and incorporating visual aids
  • Implement behavior modification strategies, resulting in improved self-regulation and classroom participation among students
  • Assist in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students

Spanish and French Customer Service Representative

Teleperformance
07.2021 - 03.2023
  • Spanish and French verbal and written communication with International Universities, Schools, and companies of Spain for purpose of verifying history of employment, education, license, credentials, and references
  • Managed over 40 customer calls and reverted to multiple emails, closing 20+ verifications per day
  • Significantly increased client response through consistent and persuasive follow ups over calls and emails
  • Translated and cross-verified provided information from Spanish to English, French to English and vice versa
  • Acquired adequate knowledge of diverse domains of study and employment in order to identify discrepancies
  • Adhered to European Data Protection laws and followed ethical codes that protect confidentiality of Sensitive Personally Identifiable Information
  • Enhanced customer as well as source satisfaction by promptly addressing concerns and providing accurate information
  • Handled client inquiries and suggestions courteously and professionally

Content Writer

Leo9 Studio
08.2020 - 07.2021
  • Extensive reading and research on concepts related to UI/UX Design, Consumer Psychology, Behavioral Economics, Neuromarketing, Design thinking, and many more
  • Compiling and curating mind-boggling and authentic facts, case studies, and information on given topics
  • Wrote articles with thought-provoking information and articulated it in catchy ways
  • Appropriate usage of keywords in order to maximize reach
  • Improved content quality by conducting thorough research and incorporating industry trends
  • Delved into thorough research for multiple assigned topics on weekly basis
  • Developed comprehensive style guides outlining voice, tone, language usage guidelines which improved overall brand consistency throughout various forms of communication
  • Completed accurate and polished formatting in line with publishing standards prior to submission

Education

Diplôme Approfondi De La Langue Française - C1 - French

French Ministry of Education
Mumbai, Maharashtra
01.2024 - 07.2024

Visharad Poorna - Classical Music (Vocal)

Akhil Bhartiya Gandharva Mahavidhyalaya
Mumbai, Maharashtra
01.2006 - 05.2022

Master Of Arts - English Literature

Mumbai University
Mumbai, Maharashtra
11.2020 - 05.2022

C1 Level - Spanish

Academia De Español
Mumbai, Maharashtra
06.2020 - 01.2021

Bachelor Of Arts - English Literature

Mithibai College of Arts
Mumbai, Maharashtra
07.2017 - 10.2020

Skills

    English - French Translation

    English - Spanish Translation

    Spanish teaching

    French teaching

    Client interaction

    Editing and proofreading

Languages

French
Advanced (C1)
Spanish
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)

Timeline

Diplôme Approfondi De La Langue Française - C1 - French

French Ministry of Education
01.2024 - 07.2024

Spanish Teacher

Chatrabhuj Narsee School
03.2023 - Current

Spanish and French Customer Service Representative

Teleperformance
07.2021 - 03.2023

Master Of Arts - English Literature

Mumbai University
11.2020 - 05.2022

Content Writer

Leo9 Studio
08.2020 - 07.2021

C1 Level - Spanish

Academia De Español
06.2020 - 01.2021

Bachelor Of Arts - English Literature

Mithibai College of Arts
07.2017 - 10.2020

Visharad Poorna - Classical Music (Vocal)

Akhil Bhartiya Gandharva Mahavidhyalaya
01.2006 - 05.2022

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Krishna NambiarFrench And Spanish Language Specialist