Autocad (2D & 3D Modeling )
KRISHNA PARMAR
CIVIL ENGINEER
Jamnagar
Summary
Motivated individual with a strong background in customer service and office coordination. Recognized for maintaining detailed records and fostering teamwork, ready to contribute to operational excellence and improve client retention.
Dedicated professional enhancing customer satisfaction through effective communication and problem-solving. Proven ability to manage records and collaborate within teams to exceed performance metrics.
Results-driven office coordinator skilled in customer service and collaboration. Strong communication abilities and time management expertise, consistently resolving issues and restoring confidence in service quality.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Junior Ar
3D Gallery
05.2023 - Current
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Improved customer satisfaction by addressing concerns and providing accurate information in a timely manner.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed best practices with team members for consistent customer service delivery.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Resolved escalated customer issues, restoring confidence in the company's commitment to service excellence.
- Self-motivated, with a strong sense of personal responsibility.
Office Coordinator
Atcraft Creations Pvt. Ltd.
04.2022 - 05.2023
- Tracked records, filed documents, and facilitated client communication to streamline office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed incoming and outgoing calls, ensuring timely and accurate message distribution to office staff.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Oversaw database management and digital file storage, ensuring compliance with operational and recordkeeping standards.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
Apprentice
GWSSB
03.2021 - 03.2022
- Cultivated relationships with team members and supervisors, contributing to a collaborative work environment.
- Developed practical skills by assisting experienced professionals with diverse tasks, enhancing team capabilities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Mastered safe operation and upkeep of power tools and hand tools in a workshop setting.
- Worked under the guidance of experienced professionals to learn trade best practices and techniques.
Education
Diploma - Civil Engineering
Government Polytechnic
Jamnagar, India 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Microsoft office
MS office
Team management
Excellent communication
Time management
Computer skills
Software
MSoffice
Interests
Model building & woodworking: Highlights hands-on craftsmanship and an understanding of scale
Sketching and urban sketching: Shows continuous practice in freehand drawing and spatial visualization
Timeline
Junior Ar
3D Gallery
05.2023 - Current
Office Coordinator
Atcraft Creations Pvt. Ltd.
04.2022 - 05.2023
Apprentice
GWSSB
03.2021 - 03.2022
Diploma - Civil Engineering
Government Polytechnic
04.2001 -