Krishna Punjabi
Kolkata
Summary
Profile with an experience of 3+ years in category management, source to pay, vendor management and managing P&L of the category. An individual with a readiness to work in a challenging and ambiguous environment.
Overview
5
5
years of professional experience
Work History
Operations Manager
His Wardrobe (Family Run Business)
10.2022 - Current
- Customer Acquisition: Acquired new customers through online college fest websites, participating in college/school events, and leveraging word-of-mouth references.
- Supply Chain Collaboration: Formed partnerships with specialists in each manufacturing step, including designing, cutting, stitching, printing, ironing, and packaging.
- Customer Experience Management: Ensured a quality customer experience by prioritizing timely deliveries and maintaining high standards in the finished product.
- Vendor Management: Established relationships with strategic vendors for a seamless supply of high-quality raw materials. Also, negotiated payment terms and delivery schedules to optimize procurement processes.
Associate Category Manager - Rice & Rice Products
HyperPure By Zomato
01.2020 - 08.2022
- Achieved key metrics: GMV, Unique outlets, tonnages, oos, margin, wastages.
- Innovation & product leadership:Led R&D using a Rice Analyser Machine, providing custom solutions to enterprise customers. Spearheaded initiatives to acquire Enterprise Accounts through tailored contracts and specific product supply.
- Vendor Management: Managed end-to-end Sourcing & Purchasing, including vendor selection and strategic contracts. Coordinated with internal and external stakeholders for timely payments and vendor reconciliations.
- Pricing: Set category prices to meet net margin targets, responding to pricing requests.
- Market Expansion: Was part of core team overseeing new cities launches(Hyderabad, Chennai, Kolkata and Ahmedabad) for the category.
Business Development Associate
Urban Company
07.2019 - 10.2019
- Partnership Success: Onboarded new partners for Urban Company collaboration. Managed field partners, ensuring excellence and efficiency.
- Strategic Optimization: Used Analytics tools to enhance Partner Utilization, minimizing Request Loss. Lowered Bad Client Experience (BCE) through innovative strategies.
- Performance Enhancement: Improved Customer and Partner experience by retraining low-rated and underperforming partners.
Education
BBA -
Amity University
Kolkata08.2017
High School Diploma -
Don Bosco School
Liluah05.2014
Skills
Strategic Sourcing
Market Research
Project Management
Performance Management
Data Analysis
Vendor Management
Negotiation
Inventory Management
Languages
English
Hindi
Bengali
Timeline
Operations Manager
His Wardrobe (Family Run Business)
10.2022 - Current
Associate Category Manager - Rice & Rice Products
HyperPure By Zomato
01.2020 - 08.2022
Business Development Associate
Urban Company
07.2019 - 10.2019
BBA -
Amity University
High School Diploma -
Don Bosco School
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