Krishna Riju
Bangalore
Summary
Dedicated professional with eight years of expertise as a Search Engine Evaluator and over ten years of combined experience in customer support, technical support, business development, and freelance roles. Adept at data management and analysis with a proactive approach. Holds a Bachelor's Degree in History from the University of Calicut, India.
Overview
23
23
years of professional experience
Work History
Search Engine Evaluator
Appen
02.2016 - 02.2024
- Reviewed and rated web content using a web application to support search data relevance measurement.
Freelancer
Upwork, Guru, Lionbridge, iSOFT Stone, Appen, etc.
02.2014 - 02.2016
- Successfully completed various freelance projects related to data management and evaluation.
Customer Service Representative
HSBC Data Processing
12.2011 - 12.2013
- Provided excellent customer service, addressing inquiries and resolving issues.
L1 Front Line Engineer
Hewlett Packard
05.2010 - 10.2011
- Delivered technical support as a Technical Support Engineer.
Customer Service Associate
Aditya Birla Minacs
08.2007 - 01.2010
- Handled customer service tasks efficiently, ensuring customer satisfaction.
Senior Customer Support Executive
Allsec Technologies
04.2005 - 03.2007
- Provided leadership in customer support, ensuring smooth operations.
Business Development Executive
Kirloskar Generator Dealers
03.2003 - 02.2005
- Successfully contributed to business growth through strategic development initiatives.
Airport Coordinator
M S Tours and Travels
06.2001 - 03.2003
- Managed airport-related coordination tasks efficiently.
Education
Bachelor of Arts - History
University Of Calicut
Calicut 04.2001 -
Skills
Proficient in Windows-based automation tools: Microsoft Word, Excel, PowerPoint, etc
Timeline
Search Engine Evaluator
Appen
02.2016 - 02.2024
Freelancer
Upwork, Guru, Lionbridge, iSOFT Stone, Appen, etc.
02.2014 - 02.2016
Customer Service Representative
HSBC Data Processing
12.2011 - 12.2013
L1 Front Line Engineer
Hewlett Packard
05.2010 - 10.2011
Customer Service Associate
Aditya Birla Minacs
08.2007 - 01.2010
Senior Customer Support Executive
Allsec Technologies
04.2005 - 03.2007
Business Development Executive
Kirloskar Generator Dealers
03.2003 - 02.2005
Airport Coordinator
M S Tours and Travels
06.2001 - 03.2003
Bachelor of Arts - History
University Of Calicut
04.2001 -