Summary
Overview
Work History
Education
Skills
Timeline
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Krishna Riju

Bangalore

Summary

Dedicated professional with eight years of expertise as a Search Engine Evaluator and over ten years of combined experience in customer support, technical support, business development, and freelance roles. Adept at data management and analysis with a proactive approach. Holds a Bachelor's Degree in History from the University of Calicut, India.

Overview

23
23
years of professional experience

Work History

Search Engine Evaluator

Appen
02.2016 - 02.2024
  • Reviewed and rated web content using a web application to support search data relevance measurement.

Freelancer

Upwork, Guru, Lionbridge, iSOFT Stone, Appen, etc.
02.2014 - 02.2016
  • Successfully completed various freelance projects related to data management and evaluation.

Customer Service Representative

HSBC Data Processing
12.2011 - 12.2013
  • Provided excellent customer service, addressing inquiries and resolving issues.

L1 Front Line Engineer

Hewlett Packard
05.2010 - 10.2011
  • Delivered technical support as a Technical Support Engineer.

Customer Service Associate

Aditya Birla Minacs
08.2007 - 01.2010
  • Handled customer service tasks efficiently, ensuring customer satisfaction.

Senior Customer Support Executive

Allsec Technologies
04.2005 - 03.2007
  • Provided leadership in customer support, ensuring smooth operations.

Business Development Executive

Kirloskar Generator Dealers
03.2003 - 02.2005
  • Successfully contributed to business growth through strategic development initiatives.

Airport Coordinator

M S Tours and Travels
06.2001 - 03.2003
  • Managed airport-related coordination tasks efficiently.

Education

Bachelor of Arts - History

University Of Calicut
Calicut
04.2001 -

Skills

Proficient in Windows-based automation tools: Microsoft Word, Excel, PowerPoint, etc

Timeline

Search Engine Evaluator

Appen
02.2016 - 02.2024

Freelancer

Upwork, Guru, Lionbridge, iSOFT Stone, Appen, etc.
02.2014 - 02.2016

Customer Service Representative

HSBC Data Processing
12.2011 - 12.2013

L1 Front Line Engineer

Hewlett Packard
05.2010 - 10.2011

Customer Service Associate

Aditya Birla Minacs
08.2007 - 01.2010

Senior Customer Support Executive

Allsec Technologies
04.2005 - 03.2007

Business Development Executive

Kirloskar Generator Dealers
03.2003 - 02.2005

Airport Coordinator

M S Tours and Travels
06.2001 - 03.2003

Bachelor of Arts - History

University Of Calicut
04.2001 -

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Krishna Riju