KRISHNA S

Project 1: Sumitomo Pharma – SharePoint Development and Administration Project 2: AXA – SharePoint Administration & Microsoft 365 Support (Incident Management)

• Gathered requirements through client meetings and designed scalable SharePoint Online solutions.
• Created and configured SharePoint lists, libraries, site columns, views, and permissions.
• Developed and maintained Power Automate flows for notifications, approvals, and tracking workflows.
• Tuned SharePoint Online environments for performance, security, and high availability.
• Managed user access and security across SharePoint, Teams, and OneDrive.
• Troubleshot and resolved OneDrive sync issues, permission conflicts, and access problems.
• Automated SharePoint administrative tasks using Power Automate and PowerShell scripting.
• Conducted system audits and maintained M365 environment documentation.
• Managed Azure AD users, groups, and implemented security policies.

Environment: SharePoint Online, Microsoft Teams, OneDrive, Azure AD, Power Automate.

• Responded to M365 incident tickets covering SharePoint, Teams, OneDrive, and Exchange Online.
• Handled SharePoint permissions, document library configurations, and custom access requests.
• Assigned Microsoft 365 licenses in Azure AD and managed Exchange Online mailbox provisioning.
• Troubleshot OneDrive sync and connectivity issues for end-users.
• Performed SharePoint site backup and restore activities ensuring data protection.
• Resolved SharePoint site access, configuration, and workflow issues within SLA timelines.
• Managed mailbox migrations and license management in Exchange Online.
• Escalated complex technical issues and collaborated with backend teams for resolution.
• Delivered end-user training and created user manuals for SharePoint and Microsoft 365 tools.

Environment: SharePoint Online, Exchange Online, OneDrive, Microsoft Teams, Azure AD, Power Automate, PowerShell

• Developed a Leave Management System using Canvas Power Apps integrated with Power Automate for approval workflows.
• Managed SharePoint Online sites, document libraries, and metadata structure.
• Automated business processes using Power Automate for routine tasks.
• Conducted SharePoint administration: site collection management, backup & restore using PowerShell.
• Migrated content using Sharegate and ensured best practices in ECM.
• Provided L2/L3 support, troubleshooting permission errors and workflow issues.
• Environment: SharePoint Online, Office 365, Power Apps, Power Automate, Azure AD, Sharegate, MS Teams.
• Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
• Optimized data storage and retrieval processes, streamlining document management for increased efficiency.
• Designed user-friendly interfaces for SharePoint sites, improving overall user experience and adoption rates.
• Provided expert guidance during audits related to compliance within the organization''s internal policies and industry regulations.
• Assisted in the planning of company-wide collaboration initiatives using SharePoint as a primary toolset.
• Troubleshot issues with SharePoint sites and applications, resolving problems quickly to maintain productivity.
• Migrated existing content to new SharePoint platforms seamlessly, minimizing disruptions to daily operations.
• Coordinated with IT teams to ensure seamless integration between SharePoint infrastructure and other business systems.
• Enhanced SharePoint functionality by implementing custom solutions and workflows.

• Designed and customized Modern SharePoint Online sites using OOTB web parts (Hero, Quick Links, Document Viewer, Yammer Feeds).
• Created intuitive site navigation and home page layouts based on client requirements.
• Built Power Apps for custom forms and integrated Power Automate for business process flows.
• Performed content migration (Online to Online) using Sharegate.
• Configured SharePoint lists, libraries, metadata, and access permissions.
• Knowledge of SPFx for future development needs.
• Environment: SharePoint Online, Office 365, Power Apps, Power Automate, Sharegate, Microsoft Teams.
• Improved SharePoint functionality by developing custom web parts and application pages.
• Provided functional and technical direction and planning through project brainstorming, design and completion.
• Ensured data security with the implementation of permissions and access controls on SharePoint sites and libraries.