Krishna Sharma

Dynamic and results-driven Hospital Operations Professional with over 3 years of experience in managing hospital administration, patient services, and clinical coordination across both hospital and specialty care settings. Proven ability to enhance patient satisfaction through streamlined workflows, data-driven process improvements, and the implementation of patient-focused systems such as automated feedback and efficient discharge protocols.

Experienced in working with NABH-accredited institutions, adept at overseeing admissions, coordinating interdepartmental communication, and ensuring compliance with healthcare standards. Skilled in building strong patient relationships, managing front-line operations, and supporting care delivery teams to drive efficiency and quality outcomes. Recognized for maintaining high service standards while independently managing clinic-level operations in a fast-paced, patient-centered environment.

Bringing a strong foundation in hospital management and a deep understanding of healthcare operations, with a focus on continuous improvement, accountability, and patient-centered excellence.

• NABH Audit Preparation: Played a pivotal role in preparation efforts, ensured compliance across departments, and facilitated audit team. Addressed identified issues promptly, emphasizing continuous improvement & patient experiences with NABH standards.
• Feedback System: Implemented an automated WhatsApp feedback system to collect patient feedback and resolve issues quickly.