Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kritika Atri

Gurgaon

Summary

Detail-oriented QA Engineer with over 6 years of experience in manual and API testing for web and mobile applications. Proven track record of improving product quality, reducing production issues by up to 60%, and increasing team efficiency by 35%. Skilled in cross-functional collaboration, debugging with Kibana, and using tools like Postman, Jenkins, JIRA, MySQL, and MongoDB to deliver high-quality, reliable software.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Senior Software QA Engineer

Star Health and Allied Insurance
Gurgaon
01.2024 - Current
  • Leading manual testing and API validation for core insurance platforms
  • Introduced ChatGPT and TestCase Studio, improving documentation speed by 35%
  • Managing QA for 4+ projects including claims, onboarding, and renewals
  • Created 100+ test cases, reducing post-release bugs by 60%
  • Collaborated with developers to define and verify backend logic
  • Used Kibana to reduce production issue resolution time by 25%
  • Performed backend data validation (MySQL, MongoDB), increasing data accuracy by 30%
  • Led deployments and QA across UAT, QA, and Prod environments using Jenkins

Software Engineer 2 – QA

Cashify (Manak Waste Management Pvt Ltd.)
09.2019 - 12.2023
  • Led QA for high-traffic features like TRC, ShipEx, and CIU (3M+ users)
  • Designed an executive, comprehensive manual test scenarios, enhancing defect detection in real user flows.
  • Helped keeping the system running smoothly by checking logs and monitoring issues before creating and major business impact
  • Reported critical edge-case bugs to enhance user experience

Software Engineer – QA

Skilrock Technologies
06.2019 - 09.2021
  • QA ownership for digital payments (recharge, utility, ticketing), achieving 99.5% success rate
  • Built 300+ reusable test cases across 5+ products
  • Found and fixed 150+ cross-browser issues pre-release
  • Improved bug fix turnaround by 18% through dev-QA collaboration

Education

B.Tech - Information Technology

Arya College of Engineering & IT
Jaipur
01.2015 - 01.2019

Skills

Testing: Manual, API, Web, Mobile, Regression, UAT

Tools: Postman, Jenkins, Kibana, Kubedash, JIRA

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Accomplishments

  • Star Employee of the Month – Cashify (May 2022)
  • Ideathon Winner – Skilrock Technologies

Timeline

Senior Software QA Engineer

Star Health and Allied Insurance
01.2024 - Current

Software Engineer 2 – QA

Cashify (Manak Waste Management Pvt Ltd.)
09.2019 - 12.2023

Software Engineer – QA

Skilrock Technologies
06.2019 - 09.2021

B.Tech - Information Technology

Arya College of Engineering & IT
01.2015 - 01.2019

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Kritika Atri