Krishna Sigdel
Illesheim
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
DFAC Manager
ACCL Handelsgesellschaft mbH
07.2023 - 03.2025
- Manage the DFAC staff and operations
- Coordinate food & beverage services
- Coordinate with Ration team to order food items and maintain Stock level in AFMIS
- Ensure adequate safety standards are maintained
- Ensure compliance with health & sanitation regulations
- Organize, train, and lead the DFAC staff
- Plan and prepare menus
- Order and maintain inventories of food and supplies
- Monitor and ensure compliance with contractual requirements
- Ensure proper dress and appearance standards are maintained
- Maintain effective lines of communication with customers
- Take an innovative approach to problem-solving
- Perform other functions as necessary to achieve operational objectives
Operations (Food Service)
ACCL International
09.2017 - 07.2023
- Provides overall management for a major food service unit
- Plans, organizes, assigns, and supervises the work of a number of diversified personnel engaged in food preparation and service
- Observes quality of food service and gives instructions for maintenance of high standards
- Develops and prepares menus according to sound dietary principles
- Coordinates catering service activities; recommends menus to customers
- Works as necessary to insure customer satisfaction, which may include occasional odd hours and/or remaining on-call for problem solving
- Reviews inventory and requisitions and purchases food supplies as required; makes direct special purchases
- Assigns and trains personnel and determines work schedules
- Interviews and hires employees; evaluates employees' performance; resolves minor employee grievances
Kitchen Manager
CIS/SSM Support Services
08.2016 - 09.2017
- Provided courteous and informative customer service in an open kitchen format
- Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees
- Effectively managed and assisted kitchen staff in producing food for Restaurant, catered events and member dining areas
- Developed menus, special food offerings to increase revenue and customer satisfaction
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues
- Ensured smooth kitchen daily operation
- Followed proper food handling methods and maintained the correct temperature of all food products
- Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work
- Established and maintained open, collaborative relationships with the kitchen team
- Regularly interacted with guests to obtain feedback on product quality and service levels
Camp Manager
ACCL International LLC
03.2011 - 08.2016
- Ensure the availability of products for timely production
- Supervise the workforce for timely delivery of goods with superior quality
- Maintain work place safety & cleanliness
- Coordinate with the other heads such as DFAC Manager, Operations Manager, HR Manager, Procurement department, etc
- For better work output
- Build a good relationship with the clients, vendors & ensure credibility
- Maintain continuous communication with all Internal Department
- Manage the inventory cost by optimum use of the resources
- Train the staff on the use of proper PPE (Personal protecting Equipment) & safety
- Solve the queries of the clients
- Generate the weekly work reports & send it to the Superiors
- Quickly and courteously resolved all guest problems and complaints
- Achieved and exceeded performance, budget and team goals
- Displayed a positive and friendly attitude towards customers and fellow team members
Bakery Manager
RA International
09.2010 - 03.2011
- Coordinated with Store Manager to ensure success of the store and to provide quality customer service
- Managed bakery staff and assistants
- Managed inventory of bakery merchandise
- Responsible for the recruitment of bakery staff and personnel
- Ensured customer satisfaction
- Participated and took part in hiring, training, staffing and employee relations matters
- Promoted bakery sales through effective merchandising and cross-selling displays
- Monitored bakery department for quality
- Monitored inventory and utilized appropriate rotation techniques FIFO
Catering Coordinator
RA International
12.2006 - 09.2010
- Assisted in detailing of food functions on Venue property
- Represented at special promotions and company events
- Implemented booking of all events in assigned calendar
- Participated in servicing of catering events
- Executed Catering orders and prepared function information sheets
- Assisted in site visits and documented sales department files
- Provided guidance during scheduling catering and food meetings
- Implemented distribution of contracts and mailing lists to team staff
- Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees
- Developed menus, special food offerings to increase revenue and customer satisfaction
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment
Chef
Hotel Broadway
01.2005 - 01.2006
- Trained kitchen workers on culinary techniques.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Trained and supervised line cooks to develop new skills and improve team performance.
- Checked quality of food products to meet high standards.
Education
Bachelor of Arts -
Sikkim State
Sikkim06-2015
Skills
- Food safety
- Inventory management
- Menu planning
- Staff training
- Customer service
- Health regulations
- Problem solving
- Quality assurance
- Contract compliance
- Team management
- Time management
- Relationship building
- Catering coordination
- Multitasking capacity
- Adaptability and flexibility
- Administration and reporting
- Staff management
- Employee coaching and mentoring
Certification
- HACCP Awareness Training
- Highfield Level 3 Award
- ServSafe Food Protection Manager
- ServSafe Instructor and Examination Proctor
Languages
Hindi
First Language
English
Advanced (C1)
C1
Dari
Intermediate (B1)
B1
Nepali
Advanced (C1)
C1
Bengali
Elementary (A2)
A2
German
Beginner (A1)
A1
References
References available upon request.
Timeline
DFAC Manager
ACCL Handelsgesellschaft mbH
07.2023 - 03.2025
Operations (Food Service)
ACCL International
09.2017 - 07.2023
Kitchen Manager
CIS/SSM Support Services
08.2016 - 09.2017
Camp Manager
ACCL International LLC
03.2011 - 08.2016
Bakery Manager
RA International
09.2010 - 03.2011
Catering Coordinator
RA International
12.2006 - 09.2010
Chef
Hotel Broadway
01.2005 - 01.2006
Bachelor of Arts -
Sikkim State
Similar Profiles
Doreen MathesDoreen Mathes
Employee Receiving Goods and Food Quality Control at EDEKA HANDELSGESELLSCHAFTEmployee Receiving Goods and Food Quality Control at EDEKA HANDELSGESELLSCHAFT
SIVAKAMI SELVARAJ SIVAKAMI SELVARAJ null
ACCOUNTANT CUM STOREKEEPER at ACCL BUILDING SOLUTIONSACCOUNTANT CUM STOREKEEPER at ACCL BUILDING SOLUTIONS
Derick Tumu FokumDerick Tumu Fokum
Telecommunications Technician at ACCL INTERNATIONALTelecommunications Technician at ACCL INTERNATIONAL