KRISHNA THARU
Tinsukia
Summary
To do my work with fully honestly and sincerely in every working environment and to utilize the knowledge and skills abiding by self-principles through interpersonal relation skills.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Language
Work History
Office Assistance
Kaff Plastics
- Accounts Management
- Handling Cash
- Cash Purchased
- Sales
- Jio Fiber Service
- 2 years
Sales
Airtel
08.2021 - 11.2024
- Sales
Banking Customer Service Representative
IDBI Bank
11.2024 - 03.2025
- Streamlined account opening processes for new clients, resulting in a more efficient and user-friendly experience.
- Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
- Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
- Maintained a high level of professional knowledge, staying informed on industry news and best practices in order to provide exceptional service to customers.
Unit Manager
ICICI PRUDENTIAL
04.2025 - Current
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
Education
Graduation - Commerce
Tinsukia College
01.2020
H.S. - Commerce
Tinsukia College
01.2016
H.S.L.C - undefined
Don Bosco High School
01.2014
Certification
Diploma in Computer Accounts Management (DCAM)
Declaration
The facts stated above are true to the best of my knowledge and belief in case of any false statement. I am liable to any action, as the organization deemed fit and proper.
Present Address
- Lohari Kachari gaon, Opp. Sai Hero
- Makum Road, Tinsukia, Assam
- Pin – 786146
Timeline
Unit Manager
ICICI PRUDENTIAL
04.2025 - Current
Banking Customer Service Representative
IDBI Bank
11.2024 - 03.2025
Sales
Airtel
08.2021 - 11.2024
Office Assistance
Kaff Plastics
Graduation - Commerce
Tinsukia College
H.S. - Commerce
Tinsukia College
H.S.L.C - undefined
Don Bosco High School