As a highly skilled IT executive with over 16 years of experience, I have demonstrated exceptional expertise in driving global initiatives that encompass Process Excellence, Automation, Transition & Transformation, People & Project Management, and Business Process Outsourcing (BPO) across diverse international landscapes.
My proven track record includes:
· Seamlessly merging flawless execution, cutting-edge technology, and business acumen to deliver exceptional customer satisfaction, optimize costs, and enhance operational efficiencies.
· Driving global initiatives encompassing Process Excellence, Automation, Transition & Transformation, People & Project Management, and Business Process Outsourcing (BPO) across prominent global markets such as the USA, Kuwait, and India.
· Focusing on identifying top-tier talent, forging high-performance teams, and securing unwavering support from internal and external stakeholders.
· Demonstrating success in program & project management, process design, systems development, seamless integration, and end-to-end ownership of implementation and support engagements.
· Spearheading pre-sales activities, managing strategic partnerships, and leading Solutioning endeavors while fostering close collaboration with C-level executives of client organizations.
· Extensive experience in architecting large-scale, heterogeneous systems leveraging cutting-edge Converged/Hyper-converged technologies and cloud platforms across prominent global markets.
· Exceptional skills in team management, encompassing solution design, meticulous project management, and strategic project planning.
My experience and expertise have made me an influential force in propelling business growth and driving successful IT initiatives.
Database Management
Technology Expertise:
Security: SolarWinds, Splunk, Cybereason, ZScalar, McAfee, SEP, SIEM Tools, Beyond Trust, CyberArk, Nesses, Metasploit, Wireshark, Thycotic
EPR/CRM: Oracle NetSuite, SAP
Virtualization: VMware ESX/VMware Virtual Center, VMware View, Microsoft Hyper-V, SCVMM, Citrix XenDesktop (XenApp, XenClient & XenDesktop), Microsoft Application Virtualization (APP-V)
Unified Computing: Cisco UCS Chassis, HPE ProLiant, Dell PowerEdge
Operating System: Windows 2003, 2008, 2012, Windows Clustering, DFS, WINS, DNS/DHCP, Internet Information Services (IIS), GPO Admin and Quest software, Linux, Ubuntu, Active Directory design and implementation, Group Policy design and implementation, Directory services-based security
Performance/Availability Monitoring and Optimization: IBM Tivoli Monitoring Suite, BMC Perceiver / True sight, VMTurbo (turbonimics), VRops
End User Computing: Unified Communication - AirWatch and Good Mobile Device Management for iOS and Android Devices
Cloud: AWS, Azure, Oracle cloud
Unified Computing & Converged Infrastructure: Cisco UCS, Vblocks, EMC VNX, Nutanix
Configuration Management: Microsoft System Center Configuration Management, Tivoli Endpoint Manager (Big Fix), automated software and OS deployment, SCCM
Proficient in providing a comprehensive understanding and expertise in leading-edge technologies, including Robotic Process Automation (RPA), Artificial Intelligence/Machine Learning (AI/ML), Cloud Computing, and Big Data Analytics.