KRISHNA BADRA SAIRAM PATHRI
PONDICHERRY
Summary
Desiring to have a Manager role in Learning and Development under the HR department, I have extensive experience in Learning and Development, quality management, and team collaboration at IQ City Medical College and Hospital. Proven track record in planning and conducting training session and implementing corrective actions. Skilled in conflict resolution and employee performance evaluation, fostering a culture of continuous improvement and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager, QUALITY & SYSTEMS
IQ CITY MEDICAL COLLEGE & HOSPITAL
DURGAPUR, WEST BENGAL
04.2025 - Current
- Conducted regular audits to identify areas for improvement.
- Root cause analysis for the incidents.
- Facility and management rounds with various departments.
- Attending HICC rounds.
- Trainings on code activations and follow-up.
- Collaborating with department heads for planning and execution.
- Collaborated with cross-functional teams to implement corrective actions for quality issues.
- Provided training sessions on quality control measures and best practices for employees.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Trained staff on quality management practices and proper documentation techniques.
- Maintained records of quality inspections and corrective actions taken promptly.
- Facilitated continuous improvement meetings to drive team engagement in quality initiatives.
Assistant Manager, LEARNING & DEVELOPMENT
IQ CITY MEDICAL COLLEGE & HOSPITAL
DURGAPUR, WEST BENGAL
11.2023 - 03.2025
- Assisted in managing daily operations and team scheduling tasks.
- Participated in team meetings(HICC, HUDDLE) to share ideas and improve workflow.
- Coordinating with outsourcing educational consultants for training sessions.
- Documenting employee performance and provided feedback to management.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Implemented quality control measures to improve company standards.
- Collaborated with hiring managers to understand job requirements and team dynamics.
- Conducted interviews to assess candidate qualifications and fit for roles.
- Developed interview questions (WRITTEN EXAM) suitable to specific job positions and company culture.
- Provided feedback to candidates regarding their interview performance and next steps.
- Entered participant data into databases.
- Reviewed resumes, applications, and other pertinent documents prior to interviews.
- Ensured all necessary paperwork was completed accurately by the applicant before leaving the office.
- Planning and conducting performance appraisals.
Assistant Manager
GAYATHRI HOSPITALS
BHIMAVARAM, ANDHRA PRADESH
08.2023 - 10.2023
- Helped maintain quality customer service through effective communication.
- Participated in team meetings to share ideas and improve workflow.
- Documented employee performance and provided feedback to management.
- Collaborated with management on developing strategic plans for achieving business goals.
Lecturer of Business Administration
PITAPUR RAJA GOVT. COLLEGE
KAKINADA, ANDHRA PRADESH
12.2022 - 05.2023
- Provided guidance to students on course selection, career planning and academic development.
- Provided feedback to faculty members regarding student evaluation results.
- Participated in departmental meetings to discuss new initiatives or changes to existing programs.
- Collaborated with other lecturers to ensure a smooth transition between courses within the program.
- Utilized technology tools such as online discussion forums for virtual classroom settings.
TUTOR
HARITHA NURSING COLLEGE
KAKINADA, ANDHRA PRADESH
03.2021 - 06.2021
- Developed engaging lesson plans for nursing students at Haritha Nursing College.
- Conducted one-on-one tutoring sessions to enhance student understanding of nursing concepts.
- Provided feedback on assignments to improve academic performance and comprehension.
- Facilitated group study sessions to encourage collaboration among nursing students.
- Counseled struggling learners on how best to approach difficult subjects or tasks.
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Maintained accurate records of student attendance and progress.
Billing Executive, STORE OPERATIONS
VIJETHA SUPER MARKET
HYDERABAD, TELANGANA
09.2019 - 02.2021
- Processed customer invoices and maintained accurate billing records.
- Resolved billing discrepancies through effective communication with clients.
- Collaborated with finance team to ensure timely payment collection.
- Utilized billing software to generate reports and track payments.
- Maintained up-to-date records of all billing activities in an organized manner.
Executive Administrative Assistant
SUBHA COMPREHENSIVE CANCER CARE
HYDERABAD, TELANGANA
09.2019 - 05.2020
- Coordinated daily administrative tasks for patient scheduling and office management.
- Managed correspondence, ensuring timely responses to patients and staff inquiries.
- Assisted executives with calendar management and meeting preparation activities.
- Organized patient records and maintained confidentiality in compliance with regulations.
- Facilitated communication between departments to enhance workflow and collaboration.
- Prepared meeting agendas and documented minutes for executive discussions.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Made travel arrangements for employee trips and conferences.
- Coordinated communications between departments to ensure timely completion of projects.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
FRONT OFFICE EXECUTIVE/MTS
SURYA POLY CLINIC
YANAM, PONICHERRY
09.2018 - 02.2019
- Reception controlling.
- Attending phone calls and scheduling appointments.
- Record maintenance.
- Arrangements of facilities for the Patient & staff.
- Organizing the office area.
NURSING STAFF
ONGC
KAKINADA, ANDHRA PRADESH
12.2016 - 07.2018
- Provided direct patient care and monitored vital signs.
- Assisted in administering medications and treatments as prescribed by healthcare providers.
- Maintained accurate patient records and documentation in electronic medical records.
- Educated patients and families on health management and post-discharge instructions & advice.
- Supported nursing staff during procedures, ensuring adherence to safety protocols.
- Participated in staff training sessions to enhance skills and knowledge of best practices.
- Provided direct nursing care, including vital sign monitoring, wound care, medication administration and other treatments.
- Monitored patient progress and reported changes in condition to physician or supervisor.
Education
CERTIFIED LEARNING & DEVELOPMENT MANAGER - Human Resources Development
MIDDLE EARTH HR
HYDERABAD, TELANGANA 08-2025
MBA - HUMAN RESOURCE MANAGEMENT - FINAL SEMESTER
LOVELY PROFESSIONAL UNIVERSITY
PUNJAB, INDIA 12-2025
Master of Science - Nursing
HARITHA COLLEGE OF NURSING
KAKINADA, ANDHRA PRADESH 06-2023
POST GRADUATE IN HUMAN RESOURCE MANAGEMENT - Human Resources Management
ANNAMALAI UNIVERSITY
CHIDAMBARAM, TAMILNADU 08-2020
POST GRADUATE DIPLOMA IN HOSPITAL MANAGEMENT - HOSPITAL MANAGEMENT
ANNAMALAI UNIVERSITY
CHIDAMBARAM, TAMIL NADU 08-2019
POST GRADUATE IN HOSPITALITY -
FRANKFIN INSTITUTE OF MANAGEMENT
BANGALORE, KARNATAKA 12-2016
Bachelor of Science - NURSING
MOTHER THERESA POST GRADUATE RESEARCH INSTITUE
PONDICHERRY06-2016
DIPLOMA IN COMPUTER APPLICATIONS - Technical And Communication
RAVI COMPUTER EDUCATION
YANAM, PUDUCHERRY06-2013
INTERMEDIATE -
SRI SAI JUNIOR COLLEGE
YANAM, PONDICHEERY 04-2012
SSC -
JAWAHAR NAVODAYA VIDYALAYA
METTAKUR, YANAM 05-2010
Skills
- Quality management
- Training need analysis
- Verbal and written communication
- Team building
- Data analysis
- Conflict resolution
- Conducting performance appraisals
- Team collaboration
- Promotional planning
- Comprehensive support for trainers
- POSH training
- Employee performance evaluation
- Orientation and training
- Staff supervision
- Induction for new employees
- Recruitment and hiring
- Multitasking and organization
- Reporting and documenting
Languages
Telugu
First Language
Tamil
Upper Intermediate (B2)
B2
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Certification
- Modern human resource performance appraisal - Alison
- Managing quality service in a health care setting - Alison
- Health care technology - Alison
- Diploma in teaching skills for educators - Alison
- HR talent management - Alison
- Prevention of sexual harassment (POSH) - Alison
- Professional diploma in office administration - MTF Institute of Management
- Master class in human resource management - MTF Institute of Management
- Basic nursing administration - Apollo Hyderabad
- Advance nursing administration - Apollo, Hyderabad
INTEREST
- Professional development program
- Employee engagement strategies
- HR activities
- Program specialist
- Administration
SIGNATURE & DATE
KRISHNA BADRA SAIRAM
FUTURE PROSPECTIVE
- Ph.D. in Management
Timeline
Assistant Manager, QUALITY & SYSTEMS
IQ CITY MEDICAL COLLEGE & HOSPITAL
04.2025 - Current
Assistant Manager, LEARNING & DEVELOPMENT
IQ CITY MEDICAL COLLEGE & HOSPITAL
11.2023 - 03.2025
Assistant Manager
GAYATHRI HOSPITALS
08.2023 - 10.2023
Lecturer of Business Administration
PITAPUR RAJA GOVT. COLLEGE
12.2022 - 05.2023
TUTOR
HARITHA NURSING COLLEGE
03.2021 - 06.2021
Billing Executive, STORE OPERATIONS
VIJETHA SUPER MARKET
09.2019 - 02.2021
Executive Administrative Assistant
SUBHA COMPREHENSIVE CANCER CARE
09.2019 - 05.2020
FRONT OFFICE EXECUTIVE/MTS
SURYA POLY CLINIC
09.2018 - 02.2019
NURSING STAFF
ONGC
12.2016 - 07.2018
CERTIFIED LEARNING & DEVELOPMENT MANAGER - Human Resources Development
MIDDLE EARTH HR
MBA - HUMAN RESOURCE MANAGEMENT - FINAL SEMESTER
LOVELY PROFESSIONAL UNIVERSITY
Master of Science - Nursing
HARITHA COLLEGE OF NURSING
POST GRADUATE IN HUMAN RESOURCE MANAGEMENT - Human Resources Management
ANNAMALAI UNIVERSITY
POST GRADUATE DIPLOMA IN HOSPITAL MANAGEMENT - HOSPITAL MANAGEMENT
ANNAMALAI UNIVERSITY
POST GRADUATE IN HOSPITALITY -
FRANKFIN INSTITUTE OF MANAGEMENT
Bachelor of Science - NURSING
MOTHER THERESA POST GRADUATE RESEARCH INSTITUE
DIPLOMA IN COMPUTER APPLICATIONS - Technical And Communication
RAVI COMPUTER EDUCATION
INTERMEDIATE -
SRI SAI JUNIOR COLLEGE
SSC -
JAWAHAR NAVODAYA VIDYALAYA
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